Fast and friendly
Fast and friendly! The best support I ever got! The backup tool is very useful and easy to use.
About EaseUS
Data updated- Website
- easeus.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 321 reviews
- Replies to negative
- 93% (273/294)
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About this business
A leading software company in data backup, data recovery and disk management. Known for it's focus on data security and the best user experience in the field. If you care about your data, you choose EaseUS.
Written by the business, not verified by us.Is EaseUS legit?
EaseUS (easeus.com) has a 3.1 out of 5 rating on OK.one, based on 805 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 93% of negative reviews; 321 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for resolving technical problems quickly and efficiently during live chat conversations, noting the exceptional support provided by the team. Many people also appreciate the prompt and polite assistance when dealing with unexpected license activation issues after system updates or hardware changes. Some reviewers were not happy with occasional long waiting times or receiving invalid access codes that hindered their overall software experience and recovery process. A few users mentioned facing unexpected difficulties with file recovery tools causing complications on their computer systems during sudden system crashes.
Auto-generated from all reviews of this business. For reference only.What people say
Amazing job
Amazing job, fixed my issue very fast. Thank you for your job!
Duke helped me with my questions
Duke helped me with my questions, and my issue was resolved
Alex was very helpful.
Quick and efficient support
I deleted a 900 MB zip file from my USB…
I deleted a 900 MB zip file from my USB drive by mistake, and I was very worried about losing it. The program was easy to install and simple to use, even for a beginner. I only had to choose my USB drive and start the scan. The scan found my file quickly and showed it clearly in the list. Compared to other recovery programs I tried, this software is very functional and the interface is much easier to understand. Also, with these types of apps, I care a lot about trustworthiness. This program feels safe and reliable, and it gives me that trust.
Great service
My son ordered this without my…
My son ordered this without my permission. Well this business won't refund my cash. Never used the product. There a lot like the americans when conducting their business. Stay away. Paul Anderson.
Reply from EaseUS2026-10-11
Thanks for your feedback. We sincerely apologize for the unpleasant experience you had when using our product. Can you please kindly share with us your case ticket ID? We will review your case and help you deal with the refund.
I was using EaseUS recovery software…
I was using EaseUS recovery software for windows to try to recover a formatted microSD card. I've got a really good price for a one-month membership, and the customer service was fast and helpful. Real people answer on live chat and are happy to help you!
Quick and easy fix to deleted files!
This is one of the best and easy way to recover any deleted files. I accidentally deleted a video of a whale watch and when I used other softwares they wanted over 100.00 to recover it. EaseUS was kind enough to recover the one video for free. It was very helpful. Not a video that you can try and get again in these circumstances . Fast and accommodating customer service! They had a quick solution to my issue
Super fast response to my live chat
Super fast response to my live chat. And we were done in about 1 minute, with my issue resolved!
Ewan help me in a matter of seconds
Ewan help me in a matter of seconds. GREAT CUSTOMER SUPPORT!!!!!!!!
I was helped by Quinn and however they…
I was helped by Quinn and however they are, they helped me receive a refund when I purchased a sd recovery product i realized I didn't need.
Treston recently had a fantastic experience…
oI recently had a fantastic experience with Jesse, who provided exceptional assistance during my attempt to install Windows on my computer. I encountered a frustrating issue where the installation process kept failing because my disk needed to be formatted as a GPT (GUID Partition Table) disk. Feeling overwhelmed, I reached out for help, and Jesse stepped in to save the day. Not only did Jesse guide me through the conversion process, but he also explained each step clearly, making it easy to understand. Thanks to his expertise and patience, I was able to successfully install Windows without any further complications. I truly appreciate Jesse's support and highly recommend his services to anyone facing similar challenges. His knowledge and willingness to help made all the difference! Thank you, Jesse!
Quinn are helping me with my problems…
Quinn are helping me with my problems with the license code very fast and very professional
Very fast service and solved my backup…
Very fast service and solved my backup and restore issue immediately and professionally.
Very fast and helpful
Prompt and knowledge. Thank you Warren you get 10 stars from me
Technical support was amazing
Technical support was amazing, they helped me with the issue.
Good and fast support
excellent job
excellent job, well done thanks a lot
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