Please contact us prior to leaving a negative review. We would prefer working with you to resolve your issue. You may call us at 310-533-5150 between 930AM - 5PM PST or you may email us at [email protected]. We typically respond to all emails within 24-48 hours.
Written by the business, not verified by us.EIO (eio.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 37 of them were added in the last 12 months. Last updated 2026-08-12.
EIO's customer service is well-trained and polite. My questions were answered thoroughly and to my satisfaction. I will definitely return to purchase more items from this website. The orders were delivered promptly and were well packaged. I appreciate the email updates sent after the orders were placed and before they were shipped. EIO has now become my new trusted online store—second only to Amazon.
I would like for this company to be more transparent with their customers
Similar to BB, they prepared the label, then no action. I contacted them and they said item will come back in stock at a later date. They strung this along and then never sent the item and won't refund the money.
Prepared label, then no action on the order and no response to emails..RIP OFF company
Item was stalled at facility. I had to send several e-mails to get the shipping process started.
Timing , pricing and shipping all around a nice experience . Would definitely purchase again .
This was my first order with EIO. Ordering was very easy and drama-free. I placed my order on January 2nd and it was delivered just 2 days later on January 4th! That was faster than the estimated shipping time and my order was correct and well packaged. I’ll be doing more business with EIO in the future.
Lying on shipping time Says 7 days , been 2 weeks
Great communication, friendly, and good seller.
At first glance, I thought this was a fake site. I took a chance and ordered something that was way cheaper than anywhere else. I got my package in 4 days from order to door! I'd give eio.com 10 starts if I could. Awesome website, and I will check them before going anywhere else.
I was nervous about ordering from a company I had never heard of, but I did it and I got tracking within 24 hours and I'm feeling really good about it!
The item was not in stock, but it finally arrived. The price with shipping was the best I've found. I've changed my review to four stars. At this point, I will order from them again.
I am showing this order shipped out this week as we just got it in stock.
This was one of the few online retailers that actually carried an older part that I needed a replacement for.
Like the prìces didn't like the wait period to ship over a month to ship had to contact by email to get item moving in system
100 reviews matching
hausoftools.com
Elite Restaurant Equipment
Culinary Depot
ONELASER
3chlorine
Discounttoday
BlueFiks LLC
Custom Truck One Source