Definitely recommend!
Best price around. Fast shipping.
About EIO
Data updated- Website
- eio.com
- Category
- Construction & Manufacturing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 37 reviews
- Replies to negative
- 0% (0/22)
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About this business
Please contact us prior to leaving a negative review. We would prefer working with you to resolve your issue. You may call us at 310-533-5150 between 930AM - 5PM PST or you may email us at [email protected]. We typically respond to all emails within 24-48 hours.
Written by the business, not verified by us.Is EIO legit?
EIO (eio.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 37 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
Great product at a great price
Great product at a great price. Shipment well packed. Fast and efficient delivery.
We purchased a product on 2/29/24 and…
We purchased a product on 2/29/24 and just received it today 6-10-24. They sent me an email letting me know it was back ordered, however you charged the credit card for the product when we placed the order. There was no communication during this time as to if there were any updates or what was going on with the order. I had to look up the company online and email to inquire about the order. We have not had any problems in the past, this time was not a very good experience.
GREAT SERVICE ALL AROUND.
Customer service was GREAT and the PERSON HIMSELF WAS VERY COURTEOUS AND HELPFUL.
Excellent service and prices
The prices on Koken and PB Swiss products are VERY reasonable. I also had an issue with an order and the staff responded to my voicemail so quickly I couldn’t help but be impressed. I am a lifelong customer now. Oh and shipping is reasonable and prompt as well.
Good Company
The product was shipped on your end promptly but got delayed in the mail. It took a week longer then expected. Happy with the product and your service.
You did your job and you did it…
You did your job and you did it expeditiously.
Great service!
Great service
Ever order I've made with EIO has been great.
Always good pricing and rapid shipping.
Great selection of items
Great selection of items; one stop shopping for me.
Fix your site to include when items are on back order
The price was right for the Koken tools I bought and I appreciated how quick customer service got back to me, but my main issue has to do with the site. Both of the tools I ordered were on back order and it wasn't listed on the site as on back order. When I was told they were on back order, I offered to switch my purchase to a Koken ratchet on the site, but they also said that too...was on back order.
The fact that they replaced the product…
The fact that they replaced the product that came was destroyed and could not be used. Thanks for your help.
What’s Not to Like?
Price competitive, prompt shipping, FREE shipping, trackable order, kept me informed.
great product super fast shipment
good to GO!
package came on time and works
Slow shipping
The time of order until shipping was much longer than expected.
great products
great products, fast shipping, good special deals. they are a pleasure to deal with
Isabel SilvaUnited States · 3 reviews · Verified · Experienced 2024-01-03 ·
great customer service
Problems with orders will cost you
Customer service makes people pay for return shipping when there are order issues, and they make the customer wrong for reaching out - do not recommend
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