Electronicsforce (electronicsforce.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 63% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-09-02.
Reviewers had a great experience with this company. Customers are really happy with how easily they can find what they need, placing orders simply through the website and receiving their items securely packed in great condition. People frequently mention that the devices look brand new, function reliably from the very beginning, and feature impressive battery life for daily tasks. However, some people mentioned that their packages faced unexpected shipping delays, leaving them waiting significantly longer than expected for their deliveries to arrive. A few consumers also noted frustration when tracking information remained stagnant for days or essential order confirmations were completely missing from their inbox.
Auto-generated from all reviews of this business. For reference only.Ordered the item a week ago paid extra for 3-day shipping still don't have the item
Hello this order was shipped usps tracking # 9410811105495887880005 and was delivered to John Hurtado 435 West Topeka Avenue Trinidad CO 81082-1437
I found the phone I was looking for at a reasonable price and it was delivered quickly. It works great.
I ordered a Motorola razr plus 2023 in the magenta color it took 12 days to get here I can wait you know that's not no problem but when it did get here I got a light blue one which was bad enough after waiting and then I could tell it was a refurbished phone it was not in a Motorola box also it came with a wall plug Motorola does not send a wall plug so it came with a wall plug and a cord no sim tool that's a pretty phone but I wanted the red color and they offered me a some kind of refund if I pay the return postage and 10% retocking fee or would I take a red case in place so I decided to take the red case if they even send it to me because I've heard reviews about them not you can send your phone back to him for a refund you won't get half of your money if any and they'll keep your phone you know I can try this into Amazon and get something off of it cuz it's still brand new I mean it's new to me it's not a brand new phone it's refurbished I can tell anyway I thought I'd share that with you beware update they did get back with me and said that was still all for me a refund and for me to get in touch with him by phone to see what they had for I can settle with I did not offer me a trade for a red phone so like I said beware I mean I'd rather have a trade for a red one then it refund which I never get anyway so I'm not going to do business for those people I was so excited let me down, senior person too you know that's all I have to live for is my little gadgets I get anyway that was a lesson learned Amazon it is I would like to update this review I was just informed by the company that electronics force and sell to get also they were all for me a full refund with shipping and restocking including I don't have to pay anything till they're being very nice they also offered for me to just keep the phone and $80 credit but you know I think I'd rather have my full refund but he said that was a brand new phone and I kind of believe him after being so nice because he said it's just wasn't in a Motorola box and he said he knows it Motorola doesn't send the plugins to go to the wall but he said that as an extra courtesy so I am changing my review too I said it should be a good company you know because he's going out of his way to help me because I'm elderly and I don't have a lot of money to for recycling fees and postage and all that restocking fees and poses so he helped me with that he said no places you know who's talking to no postage and they were talking to so I'll send that phone back to him and I'll get my full refund and I will do business with him again soon one day probably but just a different phone okay I hope that
The website was easy to navigate. Easy to order from. My phone came sooner than expected which was great because I had ran over my old one with my car.
Great customer service, responded to my questions immediately, even after hours. Shipped out, and received quickly. Everything as described.
Received a different phone then what I ordered but Electronics Force bent over backwards to make it right and kept in constant contact with me throughout the process. Great customer service and my new phone works great!
These guys have made ordering phones. Revolutionary are making it easy and accessible for anyone to purchase an unlocked phone. Contact free without any hidden fees Whatsoever. My experience with them was extremely solid. I didn't have a single issue. With my order. It arrived on time will be glad to make another order with them
They are my go to for all cellphone needs. My recent order has been such a smooth experience with them. I haven’t shopped with them for years and I’m glad how they advanced their website recently too. I will continue to show my support.
Ordering was simple and straightforward and the device showed up in excellent condition. I've been using it for a week now with no issues. Everything from product accuracy to shipping speed.
I spent some time tracking down the specific model I was after, but eventually found it. The cost was reasonable, and the description made it easy to understand what shape it was in and whether it would work for me.
I had a few questions before ordering and got helpful answers over the phone. The entire experience felt smooth and professional from start to finish.
Very happy with the service. The phone was brand new, factory sealed and came with all the right accessories. Shipping was faster than I expected.
I ordered Alcatel 4056 for T Mobile and received Alcatel 4044 for AT&T. Shipment came late. I will never order again from this company.
We're very sorry to hear about your experience. It’s never our intention to send the incorrect item or cause delays. We would have gladly resolved this issue had we been contacted directly. Please know that we take customer satisfaction seriously and are happy to arrange a return or exchange for the correct model. Feel free to reach out to our support team so we can make this right.
Great selection, fast checkout and the phone arrived just as described.
I ordered the phone on April 29th, 2025 at 9:51 am CST with 3-day shipping at nearly $20.00 extra to get it sooner. It's now May 5th, 2025 and according to USPS the package wasn't dropped off until May 1st, and is still sitting in Brooklyn, NY. I have no clue when I will even get this phone at this point. I called customer service and he said he would look into it and to call back and ask for him. I did, but he's on lunch and won't be back for an hour. Clearly the company doesn't have a CRM system to allow all agents to help any customer. I won't be able to call back because I have client meetings until 6:00 pm. I would say avoid this company due to their lack of systems and ability to send product expedited. They had no problems charging extra for expedited shipping, just never followed through. 5/12/25 - Firstly, this business posted my personal information, including my home address in their initial response to my post. Second, they never refunded the expedited shipping I paid for. I ordered the phone on April 29th, 2025 and didn't receive the phone until My 9th. Tell me if you think that's expedited shipping. The company says they would do the "right thing," which is what? Nothing? Good job. I will be contacting New York state's AG. Companies like Electronicsforce are completely untrustworthy and don't deserve your hard earned money.
We sincerely regret that your experience did not meet expectations and appreciate the opportunity to clarify a few key points. Your order was placed on April 29th with 3-day shipping, which refers to the carrier’s transit time after processing. As clearly noted on our website, all orders require 1–3 business days for processing before shipment. Business days exclude weekends. Your package was shipped on May 1st, which was within the processing window, and delivered on May 9th. While the delivery timeframe was longer than expected, we acted within our stated policy. To address your concern about the expedited shipping fee: we have already refunded the full shipping charge as a courtesy, even though the delay was due to USPS transit time and not our processing. Regarding your customer service experience, we apologize if your call-back was not handled promptly. We are actively working on improving agent availability and internal coordination. We take all feedback seriously and remain committed to ensuring customer satisfaction. If you need further assistance, please don’t hesitate to contact us directly at 305-600-3367 or [email protected].
They have a wide range of phones to choose from and great shipping options too. They are very talkative with their customers as I have asked a question on one of their products on the listing itself and I have received a response within just a short amount of minutes. I was very confident placing my order with them and I'm glad I made business with the right company at the right place with the best deals available. Thank you guys so much and I'm looking forward to make more business with you.
I order a phone on the 03-17-25 and paid extra for fast delivery and today is the 03-25-25 and no phone. I use the tracking number to no luck , its in limbo
Hi We sincerely apologize for the delay and the inconvenience you've experienced. We understand how frustrating it is to pay extra for fast delivery and not receive your order on time. Your satisfaction is very important to us, and we're actively looking into the issue with your tracking number and shipment status. Sometimes carriers experience unexpected delays, but we’ll do everything we can to get this resolved as quickly as possible. Please reach out to our customer support team directly with your order number so we can assist you further and ensure this is taken care of right away. Thank you for your patience,
They have made my day! Buying phones from them is made easy with them. I was looking for a blackberry phone but realized that for people that want a physical keyboard on their smartphone is a bit tricky due to lack of support on blackberry devices (especially when not many carriers are willing to activate them anymore) and the only alternative is to get a keyboard accessory to attach on the touch screen but that works terrible and not comfortable. Luckily these guys have a massive selection of phones on their catalog. They show the unihertz titan slim which looks identical to the blackberry key2 that I used to have. Gladly it also runs on Verizon which makes it even more perfect! As blackberry devices are only supported on at&t now days which aren't good in my area. I purchased the unihertz titan slim from them and the purchase was easy without them shoving more stuff to buy from their website down my throat or contracts or anything of sort. The phone arrived within a week after my order was placed and I am beyond excited to start my new chapter with the unihertz titan slim. Hopefully more keyboard smartphones will be available in the future when I'm looking to upgrade again. This new phone makes me feel at home and delivers 5G bands.
Thank you for a quality phone at a good price
I Paid For 3 Days Shipping But It's Been Almost 2 Weeks I Finally Got My Cellphone Today In The Mail.
We're truly sorry to hear about your recent experience, and we completely understand your frustration. We strive to provide fast and reliable service, and it's disappointing to hear that we didn’t meet your expectations this time. Please know that we never intend for our customers to feel ignored or misled. There may have been an unexpected delay with the carrier, and we'd be happy to investigate this further for you. Kindly reach out to our customer support team at 305-600-3367 with your order details, and we'll do everything we can to resolve this matter promptly. We value your business and hope we can make this right.
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