Research lab exploring new frontiers of Voice AI. Deploying tools for realistic text to speech, voice cloning, and AI dubbing.Learn why our spoken audio is rated #1 in the industry as the best text-to-speech tool and why our text reader is used by millions worldwide.
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Is ElevenLabs legit?
ElevenLabs (elevenlabs.io) has a 2.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. Opinions are polarized: 45% rate it 4 stars or higher while 44% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-08-11.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers generally find the platform extremely easy to use, appreciating the helpful tools and subscription options available for their projects. Many people also enthusiastically praise the customer support team for being incredibly responsive and going out of their way to provide helpful assistance when needed.
Some reviewers were not happy with the software, noting that generated audio frequently suffers from inconsistent volume or unexpected technical glitches. Others mentioned that valuable credits are quickly wasted on repeated failed attempts and that getting reliable assistance can sometimes be quite frustrating.
Auto-generated from all reviews of this business. For reference only.
Once I got to a real person (thank you Kris) the service was fabulous.
BUT FOR THE LOVE OF GOD, please allow one to submit a ticket directly. Your AI chatbot could not open a separate tab on my browser, nor could it help me get around that.
Pricing through credits and is by character and opaque. Be careful of the super helpful AI chatbot. It is very encouraging and guides you round the website, answers questions and appears very helpful, but it mainly agrees with you that your approach is just great. Its an expensive way to learn, but this is what I now know. Upload chapter by chapter, export chapter by chapter. Do not do ChaptersZip for export. The ‘quoted’ price for doing so bore no relation to the final price at all. This was eyewatering for just 1/3 exported.