eMoneyUSA (emoneyusa.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 29% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and easy loan application process, noting that funds are often deposited into bank accounts on the very same day without any unnecessary hassle. Consumers also highlight the extremely helpful and knowledgeable staff who provide great customer service and make financial interactions wonderfully smooth and pleasant. Some reviewers were not happy with payment handling, pointing out unexpected collection concerns, account discrepancies, or conflicting information received from different agents. People also mentioned occasional difficulties with getting clear answers regarding loan status or managing repayments through alternative support channels.
Auto-generated from all reviews of this business. For reference only.JB was absolutely amazing, kind, patient and courteous. Wow he even thanked me the customer for being patient with him which I appreciated but not necessary. I pray all your employees are this awesome. Thank you again 💓
Always a good expererience and they get you the money you meed quick.
Always on time when I need it. Smooth and hassle free. Absolutely great customer service.Thank you for making my loan experience so good. 😊
Worst company ever to do business with. They prey on those with bad credit. Weasels cannot even do their own collections! They send it to an outside agency who then tries to collect 4 times that amount. The outside agency will call multiple times and threaten and harass you. Beware of eMoney. Use only as a last resort. Emoney responded saying that the amount owed was not $4,000. They probably should check with their fabulous collection agency to find out where that additional $3,000 is going that they are trying to collect from me. Emoney has definitely not reached out to me as many times as they said. What a way to stretch the truth. I would've recorded the call with collection agency if it had been legal. What a nasty company to ever deal with. So unprofessional with their threats. Unable to work with me on a payment plan.
Ms. Wood, Before your complaints were posted on WalletHub, TrustPilot, and Google, we had already attempted to contact you 12 times prior to the sale of your defaulted loan to a collection company. In the past week, after receiving your recent complaints, we again attempted to reach you by phone, text, and email — including calls and messages on 9/5/25 at 9:00 a.m., and on 9/8/25 at both 12:00 p.m. and 2:10 p.m. CT. On multiple occasions, your voicemail was full and we were unable to leave a message. We also sent you an email and text to make sure you received it. Your claim that the balance is 3–4 times the original loan amount is not accurate. We have confirmed directly with the collection company that the balance being pursued is the actual defaulted amount. If you have a voicemail or email that says otherwise, we can assist you. For your reference, you obtained an installment loan on October 2, 2024, and defaulted before repaying the full balance. Prior to transferring the account, we made repeated attempts to work with you directly between November 26, 2024, and February 5, 2025. These efforts demonstrate that eMoneyUSA does manage its own collections before any account is sold. We encourage you to contact our supervisor, Jessica, at 866-986-3696. She is available to assist you and is happy to help coordinate with the collection company toward a fair and manageable resolution. eMoneyUSA has been serving customers since 2013 and has earned over 12,000 verified TrustPilot reviews with a 4.8/5 rating. The overwhelming majority of our customers value our transparent terms and continue to return to us for their short-term borrowing needs. We remain open to assisting you in resolving this matter fairly. — eMoneyUSA
I swear, Emoney USA always makes it so easy to pay off your loan and get more. They are the best! ⭐️⭐️⭐️⭐️⭐️
Wow!!!!! Fast process and smooth approval
The personnel; polite, helpful and was ready to answer questions I had; offered immediate solutions and promptness to my needs. JB was my contact there - My Recommendation - Need a quick loan give these people a call ....
I have to say I honestly hate taking loans. But ever since I’ve been borrowing with EMoney they’ve made my experience nothing less than pleasant, professional, and hassle free! When you’re in need of a fast worry free loan, 10 outta 10 I HIGHLY RECOMMEND!
Excellent customer service with Ricky, he advised on which is the best dates for my payment plans so I can maximize my loan.
The customer service is great. They work well with you on your payment plans and are extremely knowledgeable when asking questions.
Was rushing and they made the process quick and easy. Very nice and money was there before I knew it! Highly recommend!!
Serrina and Dustin were amazing and very professional, they answered all my questions and helped me
The person I talked was so very nice and professional. I got what I needed very easily and very quickly.
My favorite loan place! Always take care of me! Super fast deposit! Great loan price!
Serinna and Mikah were so kind and professional. Serinna got me set up quick and easy while answering my questions and giving me helpful tips!
It gets easier every time. I appreciate the last page of the doc I can print. Thank you for your help!
Made it easy and the money was in my account in less than an hour
Service people are very helpful and very prompt.
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