English Tea Store (englishteastore.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 41% of negative reviews; 45 of them were added in the last 12 months. Last updated 2026-08-10.
Thank you for your review! We truly appreciate you taking the time to share your thoughts with us.
We are delighted to hear that you are satisfied with the service and that your item arrived quickly. Your feedback is invaluable in helping us maintain the high standards we strive for.
I like trying all the flavors of teas and, so far, are all favorites. I can taste test them all with the 1 ounce package size. Plus I found different flavors of marmalade. Planning on a summer tea party with my family. We are going to try it all.
Reply from English Tea Store2025-05-12
Thank you for your review. we are please that you are trying our different flavors of tea and enjoying the marmalade. Your feedback is greatly appreciated
The only place I could find my favorite teas, locally, was at Whole Foods, and because I find his politics abhorrent, I was looking elsewhere for Taylor's teas.
I got the products I wanted in short order. The tea seems quite fresh. I'll be back.
Reply from English Tea Store2025-05-12
Thank you for your review. We appreciate you taking the time to provide us with your feedback. It’s invaluable to us as we strive to improve our services and meet the needs of our customers.
Thank you for taking the time to leave a review. We are thrilled to hear that you are pleased with our site and that we have the items you were looking for. Your feedback is greatly appreciated, and it motivates us to continue providing the best service possible.
F
Fred · 7 reviews · Verified · Experienced 2025-03-14 ·
★★★★★
it worked and the product was good as…
it worked and the product was good as expected.
Reply from English Tea Store2025-05-12
Thank you for your review! We are pleased to hear that the teas met your expectations. We hope you enjoy every sip!
LEAVE ME ALONE. I'M FEELING LIKE I'M BEING HARASSED.
Reply from English Tea Store2025-04-25
I do apologize for the inconvenience, I have reached out to you concerning the issue at hand. We would greatly appreciate the opportunity to discuss this matter further at your earliest convenience.
My mother is from Ireland and absolutely love your tea
Reply from English Tea Store2025-05-12
Thank you for your review. We appreciate you taking the time to provide us with your feedback. It’s invaluable to us as we strive to improve our services and meet the needs of our customers.
All items as advertised. Great quality. Made my tea party a special event.
Reply from English Tea Store2025-05-12
Thank you for your review! We truly appreciate you taking the time to share your thoughts with us.
We are delighted to hear that you are satisfied with the service and that your item arrived quickly. Your feedback is invaluable in helping us maintain the high standards we strive for.
I like the variety your store offers. I have now found my 2 favorite teas. Easy ordering!!!
Reply from English Tea Store2025-05-12
Thank you for taking the time to leave a review. We are thrilled to hear that you are pleased with our site and that we have the items you were looking for. Your feedback is greatly appreciated, and it motivates us to continue providing the best service possible.
Love all the teas purchased through English Tea Store! My new go to tea shop!❤️
Reply from English Tea Store2025-05-12
Thank you for your review. We appreciate you taking the time to provide us with your feedback. It’s invaluable to us as we strive to improve our services and meet the needs of our customers.
L
Lisa E Carl · 3 reviews · Verified · Experienced 2025-03-10 ·
★★★★★
Super selection
Super selection, great products!
Reply from English Tea Store2025-05-12
Thank you for your kind review! We are thrilled to hear that you enjoy our teas. Your feedback means a lot to us and encourages us to keep providing the best quality products for our customers.
Finding clotted cream! Unable to source locally, I was lucky enough to stumble across the English Tea Store! Reasonably priced, and shipped quickly.
Reply from English Tea Store2025-05-12
Thank you for your review! We truly appreciate you taking the time to share your thoughts with us.
We are delighted to hear that you are satisfied with the service and that your item arrived quickly. Your feedback is invaluable in helping us maintain the high standards we strive for.
Thank you for your review! We are delighted to hear that you are pleased with our tea selections. Your satisfaction is our top priority, and we are thrilled to know that you are enjoying our products.
Easy returns, easy to use the website, quality merchandise
Reply from English Tea Store2025-05-12
Thank you for your review. We are delighted to hear that our website is easy to navigate and that the quality of our offerings has met your expectations.
Your feedback is invaluable to us as we strive to improve our services continually.
R
Richard M · 1 review · Verified · Experienced 2025-03-25 ·
★★★★★
New teas to explore.
New flavors and quick service.
Reply from English Tea Store2025-05-12
Thank you for your review. We are delighted to hear that our website is easy to navigate and that the quality of our offerings has met your expectations.
I bought English Easter eggs for my 11 grandchildren, they were thrilled!
Reply from English Tea Store2025-05-12
Thank you so much for your kind review! We are thrilled to hear that the eggs met your expectations and that your grandchildren enjoyed them.
We appreciate your support and look forward to serving you again soon!
I love the products but sadly, didn't have the break-apart caramel this time.
Reply from English Tea Store2025-05-13
Thank you for your review. We appreciate your feedback and apologize for the inconvenience of being out of stock of the item you are looking for.
Please check back at a later time, as we are working hard to replenish our inventory.
P
Paul Lewis · 1 review · Verified · Experienced 2025-03-09 ·
★★★★★
Good tea
Good tea, great service. Thanks
Reply from English Tea Store2025-05-12
Thank you for your review. We appreciate you taking the time to provide us with your feedback. It’s invaluable to us as we strive to improve our services and meet the needs of our customers.
Excellent experience, customer service and shipping was prompt and the website was very easy to order from. Jams were delicious.
Reply from English Tea Store2025-05-12
We are pleased to hear that you are happy with the turnaround time and shipping of your order. Customer satisfaction is our top priority, and it's wonderful to know that we met your expectations.
My last order was all treats for the Holiday. they were delicious. My next order will be teas for Spring!
Reply from English Tea Store2025-05-12
Thank you for taking the time to leave a review. We are thrilled to hear that you are pleased with our site and that we have the items you were looking for. Your feedback is greatly appreciated, and it motivates us to continue providing the best service possible.