Entry

Completely useless

Completely useless. If I had applied for the visa directly through the US website, I probably would have done it much quicker. Furthermore, they were completely useless in terms of payment support. It took the embassy 15 days to verify that I had made the payment, and I had to deal with it entirely on my own. No assistance was given in scheduling the meeting at the embassy; in fact, they asked me to pay to see if I could move up the appointment. My flight departs in August, and the process began in April. These types of companies should help and expedite the process, otherwise they are absolutely useless. One word: A WASTE OF MONEY!!

Emma Brooks

Emma Brooks, thank you very much for guiding me throughout my visa application. Your services are excellent and you went above and beyond to ensure I am ready for my interview. Keep up the awesome services you provide. thank you, EMMA!!!!!!!!

Susan BergerSwitzerland · 1 review · Experienced 2026-08-04 · Posted 2026-08-04

Emma walked me through it like a breeze.

very personal human touch

very personal human touch - constant feedback, amazing experience. Highly Recommend.

Destrange PumaUnited States · 1 review · Experienced 2026-05-22 · Posted 2026-08-03

They are a sham company

They are a sham company. They took all my sensitive information, took my money and gave me the run around for months. I was able to file through the US State Department's website in minutes for less money and got my documents in less than a week. I would name Casey Miller and Jamie Lee as those who really kept stringing me along by email by telling me it would only be another couple of weeks every time requested information on my application.

This is NOT a government website

This website is NOT a government website. They charge an exorbitant fee to fill out forms that you can easily fill out yourself. Their fee of $217 is only for them to fill out the form and send it back to you. You are still responsible for the government fee of $130-$190. As far as I am concerned, it is a scam operation

Very helpful and nice staff

Fantastic support

This has been a wonderfully professional process of help, support and answering my questions.

Ricardo A Benítez EMexico · 1 review · Experienced 2026-07-27 · Posted 2026-08-03

I'm happy with the service

I'm happy with the service. I felt supported during this processes and also informed. Thanks.

Cristhian AlbaBrazil · 1 review · Experienced 2026-08-03 · Posted 2026-08-03

My experience with the Entry team was…

My experience with the Entry team was really good, simple and thorough. Emma Brooks was the person in charge of my process and she was really kind and helpful every time I got in touch.

Impeccable service from start to finish!

seagoodguyUnited States · 1 review · Experienced 2026-07-28 · Posted 2026-08-02

This was such an easy process

This was such an easy process. Doing this online was quite efficient and a real time saver. There was only one small hiccup along the way which was resolved very quickly. The prompt follow up and communications by team members (including Jamie Lee and Anne Hisoler) on status of the passport and other documents made this a great experience!

Maricela MorenoUnited States · 1 review · Experienced 2026-06-18 · Posted 2026-08-02

I would encourage anyone considering…

I would encourage anyone considering this company to proceed with caution. I paid for a service that was never delivered as promised. Throughout the initial process, communication was prompt and responsive. However, once it became clear the agreed-upon service would not be provided and I requested a refund, all communication stopped. Despite multiple attempts to reach the company by phone, email, and message, I received no response. Because they refused to address the issue or process my refund, I ultimately had to dispute the charge through my bank to recover my money. I’m disappointed that this is how the situation was handled. If plans change or a business is unable to provide a service, the professional thing to do is communicate with the customer and issue a refund. Unfortunately, that was not my experience. I hope sharing my experience helps others make an informed decision before doing business with this company.

Cevdet AkcayTürkiye · 1 review · Experienced 2026-07-31 · Posted 2026-08-02

Definition of best practice in visa application process

The assistance I have received has been beyond contemplation. Too good to be true. I was in touch with the same person all the time, she fully understood the minor yet unique problems I had to go through, and provided immaculate assistance. It all seems to have worked out real well so far, and I am truly grateful for all the prompt help I have received. Did not encounter the usually cold face of bureaucracy at any point, and within certain limits of tolerance, I believe this is exactly how it should be and this is the definition of best practice in visa application process.

The Customer Care Team has been very helpful and responsive …

The Customer Care Team has been very prompt in responding and providing helpful support and detailed advice. I was reassured step by step all the way till approval was granted. The LLC Entry team then followed up with further advice about safety which again was useful and timely. The services rendered are much appreciated!

Ellen SpauldingUnited States · 1 review · Experienced 2026-07-20 · Posted 2026-08-01

Cyrill did something that I thought was…

Cyrill did something that I thought was impossible. Thanks, Cyrill.

Thank you Emma Brooks for your kind…

Thank you Emma Brooks for your kind predisposición and continúan help throughout the process of getting myself an appointment for the renewal of my ViSA. All the directions were clear and closely monitored to help the customer.! Thank you again! Maria Isabel Navarrine

I got fooled

I got fooled. These folks present themselves as legitimate processors of US passports, but they are not. They provide a service and charge an unnessesary fee (in my case $198) to "help" with the process of obtaining or renewing a passport. You do not need this service. Everyhting you need is free on the official United States government website. ENTRYLLC might not meet the definition of a SCAM, it comes pretty darn close.

Ma. Fernanda MartinezMexico · 1 review · Experienced 2026-05-13 · Posted 2026-07-31

Excelent service

Excelent service! They are available to solve doubts and explain the best

While the people are incredibly…

While the people are incredibly responsive, my passport has been lost in the process. They keep telling me that is is resolved but it's been 8 weeks and we just keep going in circles. I'm filing a dispute with my credit card company after giving them many changes to find my passport.