vivian tsaiTaiwan · 1 review · Experienced 2026-07-18 ·
Polite and efficient
The staff,Regina Takeda who were very Polite and efficient.
About Entry
Data updated- Website
- entry.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 205 reviews
- Replies to negative
- 2% (1/60)
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About this business
Entry LLC is a private company providing fast, secure visa, passport, and e-Visa services. We’ve helped over 2 million clients worldwide complete applications for countries including the U.S., Canada, Australia, New Zealand, and the Schengen zone. With a dedicated agent by your side, real-time tracking, and AI-assisted tools, we make the travel application journey simple and stress-free.Planning a trip? Think Entry, just tell us which country you’re planning to enter next.
Written by the business, not verified by us.Is Entry legit?
Entry (entry.com) has a 3.8 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 27% give 1 star; The business has replied to 2% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the dedicated staff for providing clear guidance and maintaining constant communication throughout the entire application journey. Consumers appreciate the personalized attention that makes every interaction pleasant and reassuring. People mention that the process feels remarkably smooth, stress-free, and remarkably fast from start to finish. Some reviewers were not happy with communication issues, noting difficulties reaching support agents and receiving automated replies instead of actual help. A few other people also felt that the assistance provided was entirely unnecessary since applicants could manage the paperwork directly through government channels.
Auto-generated from all reviews of this business. For reference only.What people say
Very friendly attitude
Versia HarrisBarbados · 1 review · Experienced 2026-06-17 ·
They were very helpful
They were very helpful, supportive and patient. The application process went very smoothly!
Don’t do it they will take your money…
Don’t do it they will take your money for a form you can get for free..
shereen khaledEgypt · 1 review · Experienced 2026-07-26 ·
Very helpful and professional staff
Very helpful and professional staff, they were very responsive and their guidance made my application process so smooth.
Entry LLC Zendesk Support
Entry LLC Zendesk Support - Emma Brooks is so efficient in her coordination with clients. She was so patient in giving me information for all my queries because I was warned about scammers. She convinced me and I trust her.
Very good
Very good. They are responsibile and help you with everything you want and need to know. Good staf.
Loena SIndia · 1 review · Experienced 2026-07-23 ·
smooth experience
It was a very smooth experience. Very timely responses and a quick turnaround. Thanks for making it so easy.
The staff at Entry were very helpful
The staff at Entry were very helpful and answered all queries promptly. Had a smooth visa process
This is a SCAM been trying to get a…
This is a SCAM been trying to get a hold of anyone in this compny for 3 months and no answer. dont wast your MONEY.
Stephanie JohndrowUnited States · 2 reviews · Experienced 2026-07-24 ·
Still waiting on my information to submitted...
It has been over 2 months since I submitted by information. I have continued to email back and forth with them about why my information has not been submitted to passport people. I keep getting that my information is still being "reviewed" and once they are done they will submit. Further they have tried to sale me something to "protect" my information during this process so I am concerned why they think this is important and my documents are not secure with their company. Everything I have done for them I could have just submitted myself and already gotten my passport renewed.
If i could rate with 0 stars I would
If i could rate with 0 stars I would. I have reported them also to the BBB. II paid for expedited which said 7-10 days to get the forms and it has been over a month. I asked for a refund as I have still not received and they said they can give refund because process has "started". I reach out to their email and keep getting the same response back apologizing and saying everything is verified just working with their team to mail out. It has been over 2 weeks and still they responded with the exact same thing. Total scam
Angie KatMalaysia · 1 review · Experienced 2026-07-24 ·
Excellent service from Emma
Excellent service from Emma and she will follow up and update me until I received my visa from US Embassy. Great to work with her.
Amazing support during all the process…
Amazing support during all the process from Emma to gain C1D visa. Thank you guys.
Fruitful guidance through the…
Fruitful guidance through the application process. In the period of dense communication, we had perfect filtering of relevant correspondence with advice.
Joan EdwardsTrinidad & Tobago · 1 review · Experienced 2026-07-23 ·
I was most happy with my experience
I was most happy with my experience. Information relayed was easily understood and updates were very timely
We had an excellent experience with…
We had an excellent experience with Entry, especially with Emma, who assisted us throughout our U.S. visa application process. She guided us through completing our DS-160 forms, explained the interview waiver procedure clearly, and helped ensure our documents were properly prepared and submitted. Emma was professional, knowledgeable, patient, and responsive to our questions. Her clear guidance made what could have been a stressful process much easier to manage. We are very happy that both my wife, Salvacion, and I received our U.S. visas. We sincerely appreciate Emma and the Entry team for their reliable and efficient assistance. We highly recommend their services to anyone who needs professional support with a U.S. visa application.
Very good service.
Very good service. I really recommend for everyone. They got an interview date within a moth. Other than i have to wait one year waiting list to get an interview. I received my past within a month after interview date. Very good service.
Beware: Entry, Gov Assist and IVS are all the same company and play a shell game with their reviews.
I went to renew my passport on IVS ("powered by govassist" which appears to be the parent company of Entry). Turns out they take your money and then don't talk to you for weeks and then when you ask where everything is are silent. It's very strange that you can't leave a review for govassist which OWNS entry (and "powers IVS". Entry in their privacy terms say "This Privacy Policy describes how your information is collected, used, and disclosed by GovAssist, LLC" So not only did they take my money and do nothing, they are hiding how to actually leave reviews on their shell companies. Beware dealing with them.
Extremely helpfull and polite…
Extremely helpfull and polite personnel. They assisted with everything including changes in dates and rescheduling. Thank you guys.👍👍👍👍👍
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