Service is great
Service is great, to fill out an application online is very convenient, fast. Customer communication is very good.
About Entry
Data updated- Website
- entry.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 205 reviews
- Replies to negative
- 2% (1/60)
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About this business
Entry LLC is a private company providing fast, secure visa, passport, and e-Visa services. We’ve helped over 2 million clients worldwide complete applications for countries including the U.S., Canada, Australia, New Zealand, and the Schengen zone. With a dedicated agent by your side, real-time tracking, and AI-assisted tools, we make the travel application journey simple and stress-free.Planning a trip? Think Entry, just tell us which country you’re planning to enter next.
Written by the business, not verified by us.Is Entry legit?
Entry (entry.com) has a 3.8 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 27% give 1 star; The business has replied to 2% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the dedicated staff for providing clear guidance and maintaining constant communication throughout the entire application journey. Consumers appreciate the personalized attention that makes every interaction pleasant and reassuring. People mention that the process feels remarkably smooth, stress-free, and remarkably fast from start to finish. Some reviewers were not happy with communication issues, noting difficulties reaching support agents and receiving automated replies instead of actual help. A few other people also felt that the assistance provided was entirely unnecessary since applicants could manage the paperwork directly through government channels.
Auto-generated from all reviews of this business. For reference only.What people say
VISA REWAL PROCESS WITH EMMA
At the time of booking my dates of travel, a lot was going on, ticket in hand and I didn't realize my visas had expired. I started the renewal process online which was intimidating as I was filling in the answers. As I completed one task, I had to do another and another to completed the renewal process. I had a lot of anxiety because this was time sensitive. Of course there was a moment in the process that I needed help and luckily I dealt with Emma. She was phenomenal! She simplified the process and answered all my concerns in a timely manner, I felt confident I will succeed with this process because I had Emma's support there with me, every step of the way because I relied on her timely response. With Emma's assistance I could not have completed the process. In the end I had my renewed visa one week before my travel date. Thank you Emma for making the process a stress free experience... your efficiency, patience and effectiveness in my situation made a big difference in the end result which led me to obtaining my visa in time for my travel.
Danna is a Customer Service poster child!
I am very pleased with the incredible customer service I received! As a former Nordstrom manager, I know good customer service when I see it, and this was stellar. Danna did a great job keeping me up to date and communicating as to what my passport replacement status was. Timely, thorough, and efficient. Very well done. I have now received my replacement passport and am able to continue my travelling in my retirement. Many thanks to the crew who made this possible.
Rajes JhaGhana · 1 review · Experienced 2026-07-23 ·
Emma
Emma, you are the best. Everything is the best. Thanks for your prompt response and services.
Yakup Kadri IşiksalanTürkiye · 1 review · Experienced 2026-07-02 ·
Nonsense period
It was a tough period that why it was I don’t know, we should have taken in a two or three days. We pay a lot of money and nobody knows why.. and application was ridiculous, meaningless.. Emma helped us at every step of this period. Thank you Emma you were great..I will remember you..🧿❤️💐👋
I am very pleased about the service I…
I am very pleased about the service I got. The responses were very prompt, and I got really good guidance and support throughout.
Reply from Entry2026-08-05
Hello Arathy, Thank you for taking the time to leave this review. It’s great to know that the communication was timely and that the guidance provided helped you feel well supported from beginning to end. We truly appreciate your kind feedback.
Positive experience
Emma was very nice, and her answers to my queries were helpful and prompt during the whole process.
Reply from Entry2026-08-05
Hello Carla, Thank you for taking the time to leave this review. It’s great to know that Emma’s responses were clear, timely, and useful whenever you had questions. We truly appreciate your positive feedback.
The service is great, very good !
The service is great, very good. Application on line is very convenient, fast. Communication is very good. Many thanks to EMMA BROKS: very helpful, polite. She answered all my questions very promptly-instantly, including on weekends, an accomplished professional and exceptionally kind. Very rerasonable resolution time.
Reply from Entry2026-08-05
Hello Marin, Thank you for taking the time to leave this thoughtful review. It’s great to know that the application process felt efficient and easy to use, with responsive communication and timely guidance provided through Emma whenever you needed assistance. We truly appreciate your kind words and recognition of the support you received.
Dulce Josefina Guillermo-ManalPhilippines · 1 review · Experienced 2026-07-07 ·
Emma was very helpful during every step…
Emma was very helpful during every step of the application process. When we had questions, she would respond within 24 hours (or less). The password that she supplied by email is helpful when you need to login again to the VFS website in order to complete/finish/pay the required fees.
Reply from Entry2026-08-04
Hello Dulce, We sincerely appreciate your thoughtful review. It’s great to know that the support provided through Emma helped guide you through each step, from answering your questions to assisting with access to the VFS website. We’re glad the process was made easier and that you had the information needed to complete the application and fee payment successfully.
Emma was incredible
Emma was incredible, she walked me through the entire process. Kudos Emma on your fantastic customer care and service. I had all the respective collateral ready for my interview due to the insight and asisstance granted by Emma. I am highly grateful and apprciative on the insight, needles to say I officially have my American visa. I would highly recommend the service to anyone looking for a seamless process. Thank you.
Reply from Entry2026-08-02
Hello Shaun, Thank you for taking the time to leave this thoughtful feedback. It’s wonderful to know that Emma’s guidance and assistance helped you feel prepared, informed, and confident ahead of your interview. We’re very pleased that the process ended successfully. Congratulations on obtaining your visa, and thank you for recommending our service.
İ want refund my money
İ want to cancel my application. Because I thought that it was us consulate. Anyone responds my maili about refund. Edit: I've just received my full refund. But by mails during 3 days they tried to change my idea. İt was a stressful experience not only to pay extra fee 198 dollars but to pay extra money for a simple application process and to feel lost. If you have mistaken like me pls urgently cancel it. And Read refund process. I upgrade my öne star to two stars.
Excellent service provided
Excellent service provided, with clear and concise information and a very quick response time. I appreciate all the support and highly recommend it.
Reply from Entry2026-08-04
Hello Fernando, Thank you for taking the time to leave this review. It’s great to know that the quick responses and guidance helped make the process easier for you. We truly appreciate your support and recommendation.
The service and response time was out of this world
The service and response time was out of this wold. Emma the consultant was absolutely a STAR. She really helped us is such a professional way and always respond in a few minutes on all communication via email
Reply from Entry2026-08-04
Hello Hendrik, Thank you for taking the time to leave this wonderful review. It’s great to know that Emma’s quick communication and guidance made such a strong impression throughout your experience. We truly appreciate your kind words and are pleased that the response time felt out of this world.
They are fraudulent
They are fraudulent. Its been 5 months and still no passport.
I am very satisfied with the experience…
I am very satisfied with the experience I have. It's took time to answer but once they got in touch with me my documents were approved extremely quickly. The advisors are very attentive and nice, they provide all information without overlooking anything. Even after you receive your documents, they will still remind you of you appointment dates, in addition to providing further information. It seems like they're doing everything they can to coax a smile out of you and make you want to repeat the experience. Wouldn't you say it's fantastic?
Reply from Entry2026-08-04
Hello Yolande, Thank you for sharing such a detailed review. Although the initial response took some time, we’re glad everything moved quickly once the team connected with you and that your documents were approved without delay. It’s also great to know the guidance remained thorough and attentive, even after your documents were received. Fantastic indeed!
My document arrived in a short amount…
My document arrived in a short amount of time.
Reply from Entry2026-08-02
Hey Ruth, Thank you for sharing your feedback. We’re glad your document arrived quickly and without unnecessary delays. Your feedback means a lot to our team.
Thanks so much
Thanks so much. You guys did a great job
Reply from Entry2026-08-02
Hello Standley, Thank you for taking the time to leave this review. It’s great to know that the service met your expectations and left such a positive impression. We truly appreciate your kind words.
The team is good with prompt replies…
The team is good with prompt replies and support. Emma helped and supported at every step. Thanks team for all the help! Appreciate it.
Thank you
Thank you, very proffetional quick answer and great attention
Reply from Entry2026-07-23
Hello Joson, We appreciate your kind feedback. We’re pleased that the communication was prompt and that the service was handled with professionalism and care. Thank you for choosing our service.
Very recommended !!!
i had a positive experience! Emma Brooke's patience and clear communication can really make a difference. It's always great to find someone who provides excellent service. Very recommended !!!
Reply from Entry2026-07-23
Hello Thio, Thank you for taking the time to leave this thoughtful review. It’s great to know that Emma’s clear communication and patient guidance made a meaningful difference during your experience. We truly appreciate your kind words and recommendation.
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