Great support
Great support in going through the full ESTA process. Aziz Hamdi was very polite and helpfull.
Entry LLC is a private company providing fast, secure visa, passport, and e-Visa services. We’ve helped over 2 million clients worldwide complete applications for countries including the U.S., Canada, Australia, New Zealand, and the Schengen zone. With a dedicated agent by your side, real-time tracking, and AI-assisted tools, we make the travel application journey simple and stress-free.Planning a trip? Think Entry, just tell us which country you’re planning to enter next.
Written by the business, not verified by us.Entry (entry.com) has a 3.8 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 27% give 1 star; The business has replied to 2% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently praise the dedicated staff for providing clear guidance and maintaining constant communication throughout the entire application journey. Consumers appreciate the personalized attention that makes every interaction pleasant and reassuring. People mention that the process feels remarkably smooth, stress-free, and remarkably fast from start to finish. Some reviewers were not happy with communication issues, noting difficulties reaching support agents and receiving automated replies instead of actual help. A few other people also felt that the assistance provided was entirely unnecessary since applicants could manage the paperwork directly through government channels.
Auto-generated from all reviews of this business. For reference only.Great support in going through the full ESTA process. Aziz Hamdi was very polite and helpfull.
It was a surprisingly easy and smooth process, even though at the beginning I wasn’t even sure it would work out! But with the help and assistance I got, I managed to get my visa in a few months without any stress and problem. I am infinitely grateful for every advice provided during every step of the way. Major thank you! Would definitely recommend to anyone who’s planning on applying for an American visa.
The kind assistance and exceptional moral support I experienced from your team has been amazing! It turned an intimidating task into a hopeful journey. A very special commendation to Ms. Emma Brooks who went beyond expectations for her efficiency every step of the way but more importantly for her kindness and compassion. She is an asset to your team! More power !! Thank you!
Service is good and very responsive. Although there is some little problem on the interview booking, the staff react quickly and solve the problem. Overall, the whole application process is full of supporting.
Supportive staff from the beginning till the end of the visa procedure. Thank you all
From initial engagement, I received excellent support, information came in promptly, with efficient responses. Emma Brooks supported me really well focused in addressing all concerns. I really appreciate the efficiency an proactive updates from her and the team. Thank you, Emma and team, for your excellent service.
I submitted the application over 2 months ago and all that has happened is that I get emails saying that I am in the “submission queue.” My application hasn’t even been submitted yet! They are not saying that I am missing anything and of course they got their money but would have been better just going directly to the government. This hasn’t been helpful at all. DON’T WASTE YOUR MONEY ON THIS1
I had a great experience working with Emma, from Entry LLC. She gave me instructions to follow easily and I got my visa for 10 years in time to travel to my planned vacation in the USA.
Sure you will be glad to deal with professional People here.
DO NOT USE THIS COMPANY! Entry LLC (formerly GovAssist) is a complete scam disguised as an official service. I paid them for visa support, including what was supposed to be the U.S. government fee. For over 20 days, they went completely silent, ignoring multiple emails and WhatsApp messages, while their useless AI bot kept lying about a "2-3 day response window."Because of their internal "backlogs" and extreme delays, I completely missed my travel window for September To make matters worse, they created an official government profile using my personal passport details but locked me out by setting a fake security question that is not mine, effectively holding my government identity hostage! When I caught them and demanded a full refund, their Resolution Management Team sent me a fabricated fee breakdown with completely fraudulent accounting. They claimed a 40% refund of a $348 fee equals $51.60. They use automated, deceptive math tricks hoping desperate applicants won't notice. They only issued my 100% full refund after I explicitly caught them in their math fraud and threatened an immediate bank chargeback. Avoid them at all costs—they will steal your money, delay your life, and lock you out of your own official government accounts. Go directly through the official government portal for free!
Nuestra experiencia con Entry durante el trámite de renovación de nuestras visas estadounidenses fue muy positiva. Desde el inicio, recibimos respuestas oportunas, claras y precisas. El acompañamiento de Emma y del equipo fue profesional, eficiente y siempre orientado a resolver nuestras dudas, lo que nos permitió avanzar en cada etapa del proceso con mayor tranquilidad y seguridad. Valoramos especialmente la claridad de la información, la rapidez en la atención y el seguimiento brindado hasta la cita biométrica. Sin duda, recomendamos sus servicios a quienes buscan apoyo profesional y confiable para realizar este tipo de trámites. Muchas gracias, Emma y equipo de Entry, por su excelente atención. Our experience with Entry during the renewal process for our U.S. visas was very positive. From the very beginning, we received prompt, clear, and accurate responses. Emma and the entire team provided professional and efficient support, always focused on addressing our questions. Their guidance allowed us to move through each stage of the process with greater confidence and peace of mind. We especially appreciated the clarity of the information, the quick response times, and the follow-up provided through our biometrics appointment. We would definitely recommend their services to anyone seeking professional and reliable assistance with this type of process. Thank you, Emma and the Entry team, for your excellent service.
IIt's a total scam. You pay extra and then have to go through the whole process and pay the $130 renewal fee. You write to them and they always give the same response. It's definitely IA; the service is terrible.
Excellent response times and very helpful with my questions and the overall assistance.
The assitance was very helpful and fast . Very useful ! Thank you Emma
It is a scam. 100% Scam. They charge to get visa appointments and its not true. They target people with low digital skills, ending in their website and they pose as a legitimate VISA application website, promise fast appointments. Of course this after you pay them 95 USD. After that radio silence.
Excellent support for submission DS 160 and renewal of US VISA. Thanks to all the cocerned With warm regards
If there was a minus star that is what o would give them. They do nothing for the money, they make you believe you are processing an application for a passport then you receive an email telling you, you need to send everything you already did to the state department, misleading possible sca!
The experience with Entry LLC is great, Special Thanks to Emma For Prompt Reply,True Guidance and carefully monitor of My online US Visa Application Process till Visa Completed , Best Service , Professinal Attitude , Taking Care and Importance , I am Happy and Satiafied also Refer to My Friend and Relatives for this best Experience.
I paid $328 for an expedited renewal of my passport on april 28. As of July 22, I have not received my new passport, and when I checked with US Government Passport office, they had no record of an application for renewal of my passport. This company may be legit, but I would not recommend them. I filed a dispute with my credit card company for not freceiving services paid for and was given my money back. BEWARE!! I would definitely not recommend.
I cannot recommend Entry LLC highly enough! From start to finish, the service was outstanding. The team was incredibly professional, friendly, and always willing to go the extra mile to help us. We accidentally booked our U.S. visa appointment in the wrong city, but they handled everything for us and assisted in transferring our application from Pretoria to Durban without any stress. Their guidance and support throughout the entire process were exceptional. They kept us informed every step of the way, answered all our questions promptly, and made what could have been a very stressful experience so much easier. I honestly don’t think we would have managed it without them. It was an absolute pleasure working with the Entry LLC team, and I will gladly recommend them to anyone needing assistance with their U.S. visa application. Thank you for your excellent service!
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