About EROMMY
Data updated- Website
- erommy.com
- Category
- Construction & Manufacturing
- Location
- United States · Ontario
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 97% (30/31)
Do you own EROMMY? Claim this profile for free and start replying to reviews.
Is EROMMY legit?
EROMMY (erommy.com) has a 2.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is poor. Opinions are polarized: 41% rate it 4 stars or higher while 41% give 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.
What people say
NOT MADE IN THE USA
I ordered this set because everything pointed to being made in the usa. Made in China stickers on it. Went together fairly easy. It fits what I wanted for. The type of wood used may only last if I recoat it.
Very fast delivery and all the…
Very fast delivery and all the necessary assembly hardware was included.
Love the 14x20 gazebo
Love the 14x20 gazebo. Good price, fast shipping. Two pieces of the roof trusses were missing. Contacted customer support and they shipped them to me. I would buy from them again.
My kit was supposed to come with five…
My kit was supposed to come with five boxes and I only received four
Reply from EROMMY2026-08-03
We apologize for any inconvenience this may have caused. Please be aware that you still have a package on the way with tracking number 874818623884 via fedex. Estimated arrival time is Thursday, 8/03/2026 by end of day. We sent you the tracking information for all packages when they were shipped. Please feel free to contact us if you have any questions.
Quality is good
Quality is good Instalation instruction very vague, need more written instructions not just pic. Would like screens outside and the closure panel inside.
Went together well easy set up Erommy 10x12 hardtop
Went together well fairly easy set up, 2 guys me on one leg. 5 hrs. Looks good and works as expected. No n bad weather yet but will update in the future. Can’t beat the value pricing either. Will recommend to anyone inquiring.
Gazebo was described fairly well
Gazebo was described fairly well. Delivery was via FedEx, and although one box was slightly damaged, the contents were not damaged. The price was very competitive with similar products
I sent an email about damaged parts and…
I sent an email about damaged parts and haven’t received a response.
Reply from EROMMY2026-07-27
Thank you for reaching out, and we sincerely apologize for any inconvenience this has caused. We have reviewed the email correspondence between our customer service team and you. Our team replied to you within the required 24‑hour window. Please check your email for their response. We apologize for any confusion or inconvenience caused, and we greatly appreciate your patience as we work to resolve this.
There were 5 boxes
There were 5 boxes. 4 boxes arrived one day and the other box arrived a day later. The actual car port is pretty flimsy. The top panels are paper thin. The end corners were crumpled while the box was intact.. so.. those panels were packaged damaged!
Reply from EROMMY2026-07-16
I am so sorry to hear that your item arrived less than perfect. I can see how this could be frustrating! If you can please provide images of the damage and the box you received we will need this for our quality control department. You can send the photos to our customer service email address: [email protected]. Upon receiving the images we will get back to you with a resolution. Thank you for your patience and cooperation in this matter.
Sturdy gazebo and fast shipping
The gazebo was shipped exactly as described and shipping was extremely fast. The instructions were on spot, except for the rain it went up extremely fast with only me putting it together and I am 65 years old.
Good quality
Reply from EROMMY2026-07-16
We apologize for any inconvenience this may have caused. We noticed that our customer service team has replied to you. You may check your email for their response. If you have any further questions, please feel free to contact customer service — they will reply to you promptly. Thank you for your understanding and cooperation.
Packages came quickly and product was…
Packages came quickly and product was easy to put together!
Parts came broke have to wait 2 months…
Parts came broke have to wait 2 months for parts broke. Don’t buy here.
Reply from EROMMY2026-07-16
We apologize for any inconvenience this may have caused. Since the warehouse does not have the 4 panels you need for replacement, we had to contact our overseas factory. In the meantime, you can use the panels you already received — they only have slight dents and will not affect your ability to use the gazebo during these two months. We have also provided you with a discount compensation. We hope these measures can help ease your concerns.
Avoid this company like the plague
Avoid this company like the plague. Bought a treadmill from them back in January, it broke within 5 months of use and all of their suggestions for it didn't work. Then when I asked for a refund they tried to say it had a month's warranty which obviously isn't consumer law within the UK. Luckily purchased the item via Amazon so was able to get a full refund after around 2 weeks of back and forth. Wish I'd seen the reviews prior to my purchase.
Reply from EROMMY2026-07-27
We are sorry that we can only handle the after-sales of orders from Shopify erommy, we are not very familiar with the after‑sales policies of sellers on Amazon. We have already forwarded your feedback to the relevant staff. Thank you for bringing this to our attention — we’re here to help and make things right.
Review
Decent quality
The product that we purchased is good…
The product that we purchased is good quality. Assembly is quite easy.
peace of cake
Easy to order and timely delivery
Thanks Erommy
Erommy got me what I ordered on time and I was like “hell yeah”.
I would've given 5 star
I would've given 5 star, however, the tin was damaged upon shipment. Not enough we couldn't make work but was rippled upon delivery. Other than that it was a great purchase! 2 ppl 8 hour set up. Worst was removing film cover on tin. Overall very happy!