Erth Labs

Maybe if you would send my order I…

Maybe if you would send my order I could try it. Ordered on August 7 2026. No shipping update has been sent. No product has been received. Pretty disappointed.

sharna hudsonUnited States · 2 reviews · Experienced 2026-08-30 · Posted 2026-08-30

THIS A SCAM

THIS A SCAM. Do not buy you will never receive you order won’t get a refund. ALERT THIS IS A SCAM!!!!!

Haven't been able to try it still…

Haven't been able to try it still waiting for product. Ordered 3 weeks ago. Got 2 different tracking numbers. Feel like I lost my $ 29.00 bucks

Fast responce

If you canceled my subscription, I give 4 stars. The taste however, gets ZERO stars.,

If you canceled my subscription,

It’s living up to my expectations so…

It’s living up to my expectations so far, probably a week in of mixing in with my early morning coffee. Definitely more tuned in and energized. Time will tell.

Elisabeth RogersUnited States · 1 review · Experienced 2026-08-03 · Posted 2026-08-30

I am completely dissatisfied with Erth…

I am completely dissatisfied with Erth Labs, it took two weeks for my order to arrive and when I tried to cancel the order, even just 4 hours after the order went through, I was told it was not possible, but even 9 days after the order, it still has not shipped. This is absolutely ludacris!

Love the product

Love the product, hate the service. The pictures on the website show a larger bag in the starter kit than you actually get. I submitted a concern about this and got a poor response that was irrelevant. Each bag is different in its taste. Even with that said it is very good and I have already reordered. Best I have had. Slow delivery.

Obvious scammers with no customer service.

If I could give less than one star I would. This company is a scam. I placed my first order with them around the first of August. It wasn't until the 11th that they sent me a notice saying they were finally shipping my product. I waited a few days and checked the USPS tracking they gave me. The tracking still said awaiting package from sender. Which means, of course that they had not shipped my product. They had only created a shipping label. On the 18th, over two weeks after having placed my order, I sent customer service an Email trying to find out if they were actually going to ship my product. I also searched their website looking for a way to request a refund. There isn't one. But I did find out that they had set me up on an auto shipment that I never authorized. They were going to charge me for two bags every month of a product they had yet to actually release from their warehouse. When I cancelled the auto shipments, there was a text box asking why. In that text box I told them that I was satisfied this was a scam company, and told them I needed refund. Magically, four days later they handed my package to USPS. Understand, I have yet to have ever gotten any response from the customer service department at all about any of this. It took USPS only three days to deliver my package, but after the completely shoddy customer service (or lack thereof) that I have experienced with this company, I will never purchase anything from them ever again. Let me reiterate. I ordered my package on or around the first of the month, and it was the 25th before I actually received it - with no explanation as to why it took so long. I suggest to anyone reading this review to not get involved with these obvious scammers. I firmly believe had I not requested the refund when I cancelled the auto shipments, I would never have been shipped any product.

Quick email reply!

I sent an email this afternoon to Erth customer service and it was responded to in less than 5 minutes ! (2 min to be exact). They answered my question completely and provided a link for future ordering. Thanks for being on top of it!

Your company sucks swamp water

Your company sucks swamp water. Still haven't received my original order sent several emails requesting refund and cancellation of subscription and you are still charging me for a subscription which i have never received the product. Original order #74665 07/31/26 FRAUD FRAUD FRAUD

I ordered Erth Lab on August 10

I ordered Erth Lab on August 10. It is the 27th today and I’m still waiting for it. So far, I’m not impressed. 47.00 plus dollars for nothing so far.

The taste is good

The taste is good, it dissolved without residual. It took long to receive than I expected. I thought it was coming from the USA.

Stephen ThatcherUnited States · 1 review · Experienced 2026-08-06 · Posted 2026-08-29

They snuck in a subscription that was…

They snuck in a subscription that was not identified at checkout. I ordered weeks ago, and apparently, it's a Chinese company. I still haven't received it.

Poor business practices

I was unaware of getting automatic shipments. I sent an email expressing this. The shipment and charge took place. The original order took weeks and a threat to not pay before first shipment was filled. I have to say I have not even tried the product. My displeasured is based on your business practices.

I like the taste as it dosnt taste…

I like the taste as it dosnt taste bitter like other coffees. I do feel a difference after drinking it

Paid Money, No Delivery

I ordered the starter kit and 20 days later, I have yet to get it. USPS Label created on 08/20 but USPS doesn't have possession of the item.I'm pretty disappointed in the company right now. I'll give them another week, then dispute the charge, and never buy from them again.

I have not received it yet

I have not received it yet. Ordered a while ago… 🫤 want to give a positive review, once I get it!!!!

I ordered my coffee 1 month ago and…

I ordered my coffee 1 month ago and still haven’t received it!

I don’t want reoccurring payment and…

I don’t want reoccurring payment and delivery. My Visa card is in compromise status today because I thought it was fraud. I need to be removed and not put on this without my express permission.