Event Tickets Center (eventticketscenter.com) has a 2.9 out of 5 rating on OK.one, based on 220 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. Opinions are polarized: 43% rate it 4 stars or higher while 45% give 1 star; The business has replied to 67% of negative reviews. Last updated 2026-08-10.
Hi, David. Our team sent intructions on how to login to the MLB ballpark app and confirmation that the tickets were transferred on 8/1. If you didn't get your tickets, please reach out to us at [email protected] or at (855) 261-6909.
just made that mistake and we’re not able to cancel or change our tickets, We were checking to buy tickets and googled the place we wanted tickets for. This company, TICKET-CENTER. com, was the first selection. We did not look at the name, just ordered the tickets. SCAMMED me out of my hard earned money I was charged double the ticket price. Customer service will not refund
Hi, Colleen. We are not tickets-center.com, they have a different Trustpilot profile.
Can’t get my tickets. I used the same email address to login to MLB Ballpark, verified the email, even logged out and back in and still no tickets. The game is today so I’ll try to sort it out at the box office. Your app is a convoluted waste of time!
Hi, Gary. To be clear, the MLB ballpark app is not ours, it is what the MLB requires for MLB games. We're happy to help though! Please reach out to us at [email protected] or at (855) 261-6909.
It was easy to navigate and book
Didn't realize it was a reseller until I had purchased. Didn't receive tickets until the day before the event, so very chaotic and hard for group activity.
Hi, Erin. Event Tickets Center operates as a secondary resale marketplace. We state this at the top of every page of our site and throughout the checkout process. Ticket delivery timelines depend on seller and venue release schedules. Venues sometimes release digital tickets shortly before the event date, which means sellers transfer them to buyers close to showtime. Our 100% Buyer Guarantee ensures every ticket is authentic and delivered in time for entry.
SCAM!! I didn’t find out where the tickets come from until AFTER I purchased. They’ll get your tickets, BUT you can just get them yourself from the venue (like they’re going to) and save $. The only reason I would buy tickets off of this site is if they were sold out at the venue otherwise, it’s a third-party scam, and they’re making money off of you for no reason.
Hi Sara, ETC is a resale marketplace and prices on our site may be above face value. We make sure this fact is clearly displayed at the top of each page of our site! All orders placed with ETC are backed by our 100% Guarantee - no scams here! The All Sales are Final policy is standard across the ticketing industry (you can read more about it and why on our FAQ page) and is agreed to at the time of checkout.
I regret trusting this site for a good price. I am paying more than double what I could have paid. Hiding behind a “you agreed to the terms” clause does not take away the dishonesty of the practice. When asking for help in a refund, the only option given was for me to pull this scam on someone else.
Hi, Stephanie. We work to ensure pricing is communicated fully before any order is completed. To maintain complete clarity, a notice indicating that prices may be above face value is displayed at the top of every page of our site and throughout the checkout process. Re-listing tickets is provided as an option so customers can recover their costs if they no longer wish to use them. Our marketplace exists to ensure a safe transaction backed by our 100% Buyer Guarantee so fans receive valid tickets for their events. If you would like us to review your order details with you, please contact our team at [email protected].
I was disappointed that I had to download seat geek to access the tickets. Then I had to put them in my Google wallet. Now seat geek thinks I want a relationship with them and texts and emails me. Then nowhere was it mentioned that getting into the monument was like flying. No bags or backpacks, metal detectors and a wand.
Tickets should be issued immediately. Makes no sense to wait until a day or two before an event to issue them. IF there is a problem there is no time to get it corrected. The seat map is horrible to use. No instructions could be found. Doesn't show individual seat location. You can do better with the technology that is easily available.
Tickets were paid for and payment accepted 2 months prior to event with promise of delivery of tickets 24 hours prior to event. The day prior to the event no tickets, called customer service ( in India) and was assured tickets would be at will call (not what was confirmed) showed up at will call and you guesses it , no tickets. Terrible experience and will not use again. The only thing they did right was offer full refund. Will see if that happens…
Hi, John. As a secondary marketplace, Event Tickets Center connects buyers with verified sellers. While our goal is to facilitate secure transactions, sellers can occasionally encounter unforeseen challenges fulfilling orders—such as sudden changes in venue availability or canceled reservations. To protect our buyers when a seller is unable to fulfill an order, our 100% Buyer Guarantee ensures a full refund is issued. Your refund has been initiated on our end. If you have any questions regarding processing timelines or need assistance checking the status of your funds, please email our support team at [email protected].
Ease of purchasing.
Easy booking price reasonable
Fundamentally opposed to reselling tickets and the price gouging that is involved.
not able to confirm my concert ticket for over couple of months
Ordered 2 seats instead of 3 by mistake. Can't edit the order or cancel it. Had to purchase 3 more seats and now I am stuck trying to sell the first 2.
Hi, Brice. We understand that holding extra tickets is frustrating. If you need assistance accessing your ticket details or exploring options to re-list those two seats, please reach out to our team at [email protected] with your order number so we can look into your account with you.
The tickets were extremely inflated price for the nose bleed section we ended up in. I will never order tickets again from you, frankly was an rrror , could have gotten heat seats fiectely from overture for the cost of these. Very. Disappointed.
Hi, Mitchell. We would like to address the matter you've raised regarding our ticket pricing. As a resale marketplace, our aim is to offer a convenient platform for purchasing tickets to various events. It's important to note that prices may be above face value due to the dynamic nature of the market. We want to assure you that we always strive for transparency and have prominently displayed that we are a resale marketplace at the top of every page on our site. We understand that your recent experience did not meet your expectations, and for that, we genuinely apologize.
Alls week other than getting the tickets
220 reviews matching