For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Shopping & Fashion

Exchange Life

106 reviews

4.9106 reviews
Write a review

About Exchange Life

Data updated
Website
exchange-life.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
106 reviews
Replies to negative
100% (1/1)
Do you own Exchange Life? Claim this profile for free and start replying to reviews.

Is Exchange Life legit?

Exchange Life (exchange-life.com) has a 4.9 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

A
Angie Dvla Caraballo · 2 reviews · Experienced 2026-07-30 ·

Cute Little Charms (PR, Mxco & El Salvador)

I ordered these charms, because 1, I am obsessed and 2, I am a native of Puerto Rico, as is my mom, and my dad is from Mexico. I added the El Salvador charm because I have visited the country 3x in the last few years and absolutely loved it. So now I have these super cute dainty charms from the places I love on a bracelet that I can look at daily. The quality is great and the charms are adorable and A1. 🤩🥰💯‼️... I look forward to adding more in the future! ;)

Reply from Exchange Life2026-08-05

Hi Angie, We loved reading the story behind your bracelet. Having Puerto Rico, Mexico, and El Salvador together makes your collection so personal and meaningful, and that's exactly what these charms are all about. We're so happy you love the quality, and we can't wait to see which destination gets added next!

c
customer · 28 reviews · Experienced 2026-08-04 ·

Lovely charms

Lovely charms , very good quality. Ordered and delivered within one week. This is my 3rd order and will be ordering again.

Reply from Exchange Life2026-08-05

Hi, It means so much to know you've continued to choose Exchange Life. We're delighted to hear your charms arrived quickly and that you're still enjoying the quality. We can't wait to help you add even more destinations to your collection!

M
Meredith · 5 reviews · Experienced 2026-08-02 ·

Great service.

Easy ordering and felt my information was safe and secure.

Reply from Exchange Life2026-08-05

Hi Meredith, We're so pleased you found the ordering process simple and felt confident placing your order with us. That's something we never take for granted. We hope you enjoy your collection, and we look forward to welcoming you back again.

A
Abhay Sharma · 1 review · Experienced 2026-08-04 ·

Very easy to contact

Very easy to contact. And very helpful and understanding.

Reply from Exchange Life2026-08-05

Hi Abhay, We're really glad you found it easy to get in touch with us and that our team was able to help. We always want our customers to feel supported whenever they need us. Thanks again, and we hope you enjoy your collection!

N
Nicole · 4 reviews · Experienced 2026-08-03 ·

It came out realy beautiful

It came out realy beautiful. The chain is perfect in length. Quality is really good. I got informed very well along the way. Perfect

Reply from Exchange Life2026-08-03

Hi Nicole, We're so happy to hear everything turned out beautifully. It's great to know you loved the chain length, the quality, and that our updates kept you informed throughout the process. We hope your collection brings back wonderful memories every time you wear it.

L
Leigh Sutcliffe · 5 reviews · Experienced 2026-08-03 ·

Great communication

Great communication, great lead time, stunning charms

Reply from Exchange Life2026-08-04

Hi Leigh, We're so pleased to hear you were happy with the communication, delivery time, and, of course, your charms. It's great knowing everything came together just as you'd hoped. We hope your collection continues to grow with every adventure, and we look forward to welcoming you back again soon.

J
Joy · 4 reviews · Experienced 2026-07-29 ·

Great little flag charms

Great little flag charms. Purchased approximately 28 flag charms to represent all of the places abroad that I have been to over the past 25 years.

Reply from Exchange Life2026-08-03

Hi Joy, Twenty-eight charms is an amazing collection! What a fantastic way to celebrate 25 years of travelling and all the memories you've made along the way. We hope your collection continues to grow with many more adventures in the years ahead.

T
Toni de Marcaida · 1 review · Experienced 2026-08-03 ·

Incredible customer service in this day…

Incredible customer service in this day and age of chat bots and automated service calls. Exchange Life has real people sending thoughtful personal messages in immediate response to your purchase and queries. How refreshingly wonderful! Thank you.

Reply from Exchange Life2026-08-04

Hi Toni, Your kind words really mean a lot to us. We genuinely believe there's no substitute for real conversations with real people, so it's wonderful to hear that personal approach stood out to you. Thank you for taking the time to share your experience. We hope to be part of many more travel memories with you.

C
CAROL WARNER · 4 reviews · Experienced 2026-08-03 ·

Excellent momento of your travels or If…

Excellent momento of your travels or If you want that special gift for the traveler in your family this is it. It is so easy to add flags for future travel. I highly recommend ordering the flags assembled so ready to go. Exceptional quality.

Reply from Exchange Life2026-08-03

Hi Carol, We love that you see your collection as more than a souvenir. It's a way to carry your travel memories with you wherever you go. Thanks as well for mentioning the assembled option. It's a great tip for anyone who wants their collection ready to enjoy straight away. We hope you have many more adventures ahead to add to your bracelet!

A
Amy Frazey · 1 review · Experienced 2026-07-30 ·

Fantastic little flags

Shopped several companies in search of a token to remember my travels. These stood out. Ordered about 15 flags and each one is so beautiful and carefully made. I cant pick a favorite. My keychain has been a conversation starter several times over now. I cant wait to travel more so I can collect more flags!

Reply from Exchange Life2026-08-03

Hi Amy, We're honoured that you chose Exchange Life after comparing so many options. It made us smile to hear your keychain has already become a conversation starter. That's one of our favourite things about these collections; they all have a story to tell. We hope your next trip comes around soon so you can add another flag!

A
Andrea Vee · 1 review · Experienced 2026-08-01 ·

I love this company so much

I love this company so much. The products are high quality and beautiful. There are many opportunities for sales which is great for fellow frequent travelers. Customer service is wonderful too.

Reply from Exchange Life2026-08-02

Hi Andrea, It means a lot to hear how much you enjoy both our products and your experience with our team. We're also glad you've been able to take advantage of our offers to keep growing your travel collection. We can't wait to be part of many more adventures with you!

W
Wendy Campos · 2 reviews · Experienced 2026-08-01 ·

Beautifully designed to remind me of…

Beautifully designed to remind me of all the places I’ve visited. Love that can I can add it to any purse or wear it as a bracelet

Reply from Exchange Life2026-08-02

Hi Wendy, We love that you're enjoying how versatile your collection is. Whether it's on your favourite bag or worn as a bracelet, it's such a fun way to keep those travel memories close wherever you go. We hope you have many more adventures to add!

M
Mrs Charlotte Clapcott · 4 reviews · Experienced 2026-07-27 ·

Love this - great present

Love this. Such a cool present. I bought 16 charms and the brown leather key fob for my daughter who is currently travelling through Europe and will be away from home in New Zealand for a couple of years. I'm sure we'll be adding more charms as she goes. Great quality and a lovely reminder for her of where she's been. Arrived much quicker than expected.

Reply from Exchange Life2026-08-02

Hi Charlotte, What a thoughtful gift for your daughter while she's travelling through Europe. We love the idea of her adding a new charm along the way and building a collection that tells the story of her adventures over the next few years. We're so glad everything arrived sooner than expected, and we hope she loves it!

U
Ultimate_President · 17 reviews · Experienced 2026-07-31 ·

Really good pricing and great quality…

Really good pricing and great quality of the charms 10/10

Reply from Exchange Life2026-08-02

Hi, We're thrilled to hear you were happy with both the quality of the charms and the value. We hope every new destination gives you another reason to add to your collection. Thanks again for your support!

T
Tina · 6 reviews · Experienced 2026-08-02 ·

I love collecting these charms.

I am having so much fun connecting these charms. I like that you can engrave the back with special dates and the name of the flag. The customer service department is amazing. They keep you informed and answer any question you may have. They are genuinely happy to help. I’m really glad I found Exchange Life.

Reply from Exchange Life2026-08-03

Hi Tina, We love hearing how much fun you're having building your collection. Adding names and special dates to the back of each charm is such a lovely way to make every destination even more meaningful. Thank you as well for your kind words about our customer service team. We'll be sure to share them, they'll really appreciate it. We're so glad you found Exchange Life!

S
Sandy M · 11 reviews · Experienced 2026-07-06 ·

Quality Product and Wonderful Customer Service

The items arrived as described. Nice quality and richly colored flags. Great, ongoing communication and follow up to my inquiry. I am very pleased with my purchases.

Reply from Exchange Life2026-08-03

Hi Sandy, We're delighted to hear your collection arrived just as expected and that you loved the colours and quality of the flags. We're also pleased our team could help with your enquiry and keep you updated along the way. Enjoy your collection, and we hope it's the first of many!

T
Traveler · 1 review · Experienced 2026-07-08 ·

Great choices

Love item choices including some of the unusual places compared to other sites. Some of details on charms are difficult to make out due to size of charm . Quick service.

Reply from Exchange Life2026-08-02

Hi, We're so glad you enjoyed finding some of the more unique destinations in our collection. We also appreciate your feedback about the finer details on the smaller charms. We work hard to include as much detail as possible while keeping them comfortable to wear, and your comments are always helpful. We hope your collection continues to grow with many more adventures!

Z
Zoe Kempa · 1 review · Experienced 2026-08-02 ·

Great item as described

Great item as described. Good quality. Would recommend and will buy again.

Reply from Exchange Life2026-08-03

Hi Zoe, We're so pleased to hear everything was just as you expected. Knowing you'd recommend us and are already planning another order truly means a lot. We look forward to helping you grow your collection!

L
Leanne Smith · 2 reviews · Experienced 2026-07-25 ·

I love the choice of destinations

I love the choice of destinations in offer. They fit perfectly onto my keyring and I also have a bracelet and a carry case. Great quality and the flags are clear and easy to make out. Can't wait to buy more.

Reply from Exchange Life2026-08-03

Hi Leanne, It sounds like you've built quite the collection already! We're so happy to hear you're enjoying the keyring, bracelet, and travel case, and that the flags are everything you hoped for. We can't wait to help you add even more destinations as your travels continue.

I
Ines Wyatt · 68 reviews · Experienced 2026-08-02 ·

The customer service is very friendly…

The customer service is very friendly and personal. The flag charms I got are really delightful, the flag colours are true bright. The clasps are well made and the whole charm looks more expensive than they are. The workmanship shows in every piece even the freebies are of excellent quality. A delightful idea for travellers to remind themselves of where they’ve been and ideal gifts for travellers too.

Reply from Exchange Life2026-08-03

Hi Ines, It was wonderful to read how much you appreciated the little details, from the vibrant colours and sturdy clasps to the quality of the freebies. We put a lot of care into every piece, so it's incredibly rewarding to know that came through. We're also delighted that you found our customer service warm and personal. We hope your collection continues to spark happy memories and plenty of conversations wherever your travels take you next.