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Is Exhale legit?
Exhale (exhalewell.com) has a 3.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 29% give 1 star; The business has replied to 77% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-12.
the gummies that I ordered were the best I've had since using them for sleep. the quality was unsurpassed compared to other various brands that I have purchased. the only negative was the shipping time, although I live on the east coast and understand that EW ships from CA.
Bought CBD+ delta 9 .
The potency of it was so low that it had no impact at all. Did not get a chance to return it before the deadline
Previously bought delta 8 and was a very good product
Reply from Exhale2023-06-15
Hello! We're so sorry the product didn't meet your expectations. Our customer service team is happy to assist you with a replacement!
While I LOVE ExhaleWell & most of their products, this negative review is of the god-aweful taste of their Wedding Cake CBD.
It makes me, and will also make YOU wretch, so be sure to choose another flavor.!
Reply from Exhale2023-05-29
Hi Nick! We're sorry that the product didn't meet your expectations. Please reach out to our Customer Support team for further assistance.
My March order was super late they said it shipped (and it actually had not shipped) and I kept sending emails and all they responded was that they have the same tracking information as me. But the problem was they never actually had shipped it yet. So I tried to cancel it by email and they didn't cancel it. instead they did go ahead and finally ship it and I got it. so then I tried to cancel all future orders by email and never got a response. I finally figured out how to do it in my account. I will never order from them again. The customer service stinks as it is basically non-existent. I also left multiple phone messages (no one EVER answers the phone) and my calls were never returned.
Reply from Exhale2023-06-15
Hi Elizabeth! We're sorry that your order was affected by beyond-our-control shipping delays due to a system glitch with our carrier partner. We looked and our Customer Service team responded to your voicemails via email. If you have any further questions, we're happy to assist!
I reached out to get a refund based on satisfaction guarantee and I keep getting emails that have nothing to do with it. Terrible customer service and do not stand by your guarantee. I emailed to cancel my reoccurring order also and no reply.
Reply from Exhale2023-05-18
Hi Allison. Our Customer Service manager has reached out to you directly regarding this.
My husband & I take the Delta 8 gummies...mostly before bedtime...and we love them!! They help to relax your body and mind, resulting in a good night's sleep.
Ordered for the first time and never received my order. Sent message to Exhale and never heard back from you guys. That was alot of money for me and apparently not a problem that you want to address.
Reply from Exhale2023-05-18
Hi Debra! Our customer service team reached out to you. Your order was delivered on 04/21at 3:37 p.m. by USPS. If you have not received your order, please contact our customer service department with a carrier claim number and we are happy to provide you with a replacement!