Exodus empowers people to control their wealth. Send, receive & exchange cryptocurrency with ease on the world's leading Desktop, Mobile and Hardware wallets..
Written by the business, not verified by us.Exodus (exodus.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 65% of negative reviews. Last updated 2026-09-06.
I have been on EXODUS over 8 years and had a great experience with the site...... DB......
You’re the best, David! 🏆 It means a lot to hear you’ve had a great experience with us over the past 8 years. We’re honored to be part of your journey and excited for what’s ahead. -BT
The Exodus support was very considerate and informative it solved my problem. Very thankful for the high quality service.
Love to see this, Adam! Thanks for the 5-star feedback after reaching out to our support team. We’re always just a message away if you need anything else 🤝 -BT
The best, simple and user friendly
Thanks so much for the 5-star review 😄 We’re glad you think Exodus is the best. We’ll keep things simple and user-friendly so managing your money stays easy 💚 -BT
Safe and secure
Woop! 😎 Thanks for the great review and for being part of the Exodus ecosystem. Feel free to check out our handy security guide here: https://www.exodus.com/support/en/articles/8598732-list-of-security-practices. We’ve got more exciting improvements coming your way 🚀 -BT
Excellent you can trust.
You're the best! Thanks for the great rating. Your feedback is important and we're always looking for ways we can improve. Feel free to reach out and let us know if you see some way we can maximise your experience. 🤗 -VF
I liked the fact that they responded quickly and tried to help ( not something you see very often with crypto) and even got back once they had more details.
That’s great to hear. Positive feedback like yours helps us keep raising the bar and building a better Exodus experience. Thanks for your 5-star support on Trustpilot. We're always here to help, and we’re glad to have you with us 🤝 -BT
I had a complaint through a 3rd party my correspondence was dealt within minutes, a very smooth transaction. Thankyou 5 star rating
Hey Izy 🙂 Thanks so much for the 5 stars. Glad to hear your transaction went smoothly. If you need anything else, you can start a new chat here: exodus.com/m/support. We’re here for you day and night 🤝 -BT
Hey there 👋 We’d love to look into any issues you’re experiencing. If you haven’t already, start a support chat with us here: exodus.com/m/support We’re here for you. -BT
Fixed within minutes. Great work guys
Woohoo! Thanks for the 5-star review 😎 I’m glad our support team was able to fix your issue within minutes. If you ever need anything else, you know where to find us 🤝 -BT
The service with Exodus employees is alwas nice. It is with the 2 Fiat to Crypto exchanges I always have problems with. It would be helful if your App gave more selections.
Calvin, your kind feedback means a lot to the team, and we appreciate you leaving a 5-star review on Trustpilot. I’ve noted your suggestion to expand our fiat-to-crypto options. Stay tuned for more exciting updates ahead! 💪 -BT
Great wallet, easy to handle!!
Your 5-star review made our day. Thanks so much! It’s great to hear you find Exodus easy to use. People like you in the Exodus ecosystem are a big part of why we’re on this journey. We’ve got more exciting updates on the way, so stay tuned! -BT
Exodus Pay was a waste of time. Asks for full KYC just to use it at all. A really disappointing wait.
Hi Gael, sorry to hear Exodus Pay didn’t meet your expectations. Exodus Pay is optional, and you can continue using your Exodus wallet as usual, with no KYC required for core features like storing, sending, and receiving crypto. The vision for Exodus Pay is to make everyday money feel as effortless as sending a text: a self-custodial payments app that makes digital dollars usable in daily life, fast, simple, and truly yours. Feel free to learn more here 👉 https://www.exodus.com/support/en/articles/12626651-getting-started-with-exodus-pay If you have any questions, start a new chat with our support team at exodus.com/m/support We’re here to help 🤝 -BT
Their services are great. The only issue I have with them is that it's very difficult to purchase USDT crypto directly from their partners.
Hey Peter! Thanks for taking the time to leave a great review on Trustpilot. We appreciate your feedback on purchasing USDT in Exodus through our third-party API providers, and we’re focused on making the experience as seamless as possible. If you have any questions, start a new chat with us here: exodus.com/m/support. We're here for you 🙏 -BT
Hello, we want to get to the bottom of what happened here. You can reach our official support team at exodus.com/m/support. We’re here to help 🙏 -BT
Excellent communication and willingness to help at a super speedy rate, very friendly and helpful 🙏💗
Any time, friend! Glad you got the help you needed, we appreciate you taking the time to share it your positive experience with our support. 🫵🤩 - AC
Everything is easy and it goes quick with transfers 👍
Glad to hear that 👍 Everything feels smoother when transfers are quick and easy. Thanks for sharing your 5-star experience with Exodus 😄 -BT
The team at Exodus had a solution to find the missing information that I needed. I am truly grateful for the help. Excellent platform and remarkable people.
That’s really great to hear! Love seeing our team get things sorted for our users. We're appreciate you taking the time to share your positive experience with us. Feel free to drop by any time, if needed. 👋🙂 - AC
Excellent wallet, I prefer use Dapp, user friendly, and beautyfull design...
We love to see this! Thanks for your excellent 5-star review, Johann. We’re always improving, so stay tuned for our frequent app releases 🚀 -BT
All crypto was stolen from my account and per form letter from Exodus, its not recoverable! Contacted Exodus security within 24 hours, still have heard nothing as of 03/30/2026. No way to talk to a live person at Exodus!
We’re so sorry this happened. We’re here to help you through this. Please email support[@]exodus.com, and our 24/7 team will dig in with you ASAP. Exodus is a self-custodial wallet, meaning you alone hold the keys that access your funds, and we’re committed to making that crystal clear to keep everyone safe and in control. - CC
Hi Austin, Thanks so much for your feedback! Our support team is always working to improve. While our standard response time is one hour, it may occasionally be longer during periods of high inquiry volume. We’d really appreciate any additional suggestions you have on how we can improve our rating—it would mean a lot to us. And as always, if you have any questions or concerns, please don’t hesitate to reach out via email. Our team is available 24/7. - CC
201 reviews matching
