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EZCare Clinic

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102 reviews

3.5102 reviews
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About EZCare Clinic

Data updated
Website
ezcareclinic.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
2 reviews
Replies to negative
100% (36/36)
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About this business

EZCare Clinic is a trusted leader in online mental health care across the United States. Our mission is to redefine access to quality mental health support by making it affordable, accessible, and stigma-free for everyone.At EZCare Clinic, our team of licensed and experienced medical professionals provides comprehensive care for ADHD/ADD, anxiety, depression, insomnia,OCD, Emotional Support Animal letters, and weight management.Every treatment plan is personalized to fit your needs, helping you receive the right care and medication without unnecessary delays.Through our telehealth platform, patients can easily connect with licensed providers, receive evaluations, and get prescriptions—all from the comfort and privacy of home. We offer flexible online appointments and a streamlined process that saves you time and eliminates the long waits typical of traditional clinics.Choosing EZCare Clinic means choosing a caring, professional team dedicated to your well-being. Our goal is to make reliable, confidential, and high-quality mental health care available to everyone, wherever they are.EZCare Clinic is part of the MEDvidi network, a trusted provider of online mental health and wellness care across the U.S.

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Is EZCare Clinic legit?

EZCare Clinic (ezcareclinic.com) has a 3.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 30% give 1 star; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-09-04.

What people say

Save yourself a headache: go see a real doctor

I have used them 2 times. Both times there was HUGE issues getting medications and it’s taken 2+ weeks each time for them to get their s**t together. It’s always an issue about which pharmacies can actually take their online prescriptions. Then, if the pharmacy does not have it, you might need to change pharmacies again. If you finally find a pharmacy that can accept, GOOD LUCK IF YOU NEED ANY MODIFICATIONS FROM THE ORIGINAL SCRIPT! I still haven’t gotten my most recent medicine because I changed my mind after reading up on side-effects that I wanted IR instead of XR. Now, I get it. Sure, takes some time to update this stuff.. but I let them know same day just an hour after my appointment! So that was on the phone, silly me no paper trail, just verbal confirmation. Fast forward a few days later, hadn’t heard anything back. I email them to confirm, they were like “oh, nothing was added to your account about that change.” Okay, fine, one human error I can forgive. Again, I receive confirmation this will be forwarded to my doctor ASAP and they marked it “important” or something so it could be expedited. A few days later, still silence on all fronts. I text them this time, I get another confused “oh, well we never got this request” so again, I ask to get confirmation this request is received, and will be reviewed by my doctor. I don’t know if this will ever be resolved at this point. I’ve been through so many people and communicated across all platforms with them and have the paper trails. At this point, I just want a refund and I’ll just go to a real doctor! ***edit: After threats about refunds and calling them out for the BS reviews on their site (says their review on yelp is 5 stars, on yelp it’s 3.1), it magically got fixed in under an hour.

Reply from EZCare Clinic2023-08-30

Hi, Thank you for bringing this to our attention. We take concerns regarding reviews seriously. For privacy reasons, we are unable to discuss specific matters in a public forum. If you would like to share additional information regarding your concern, please contact our support team directly at [email protected]. Regards, Janet | MEDvidi Patient Support Team

I had a great experience with Ezcare

I had a great experience with Ezcare. My doctor was very personable and truely cared about my past medical history. His bed side manner was amazing. Thank you Ezcare.

Reply from EZCare Clinic2023-08-30

Hi, Thank you for taking the time to share your thoughts. We truly appreciate your kind words. If you ever need assistance in the future, please don't hesitate to contact us at [email protected] or call (415) 548-2062. Regards, Janet | MEDvidi Patient Support Team

EZCare Clinic is the place you must…

EZCare Clinic is the place you must check out! Dr Chan was really insightful and provided my needs! After evaluations I got my prescription sent directly to my pharmacy in a matter of hours! Thanks Doc!

Reply from EZCare Clinic2023-08-30

Hi, Thank you for your feedback. We genuinely appreciate it. If you ever need any assistance in the future, please feel free to contact our support team directly at [email protected] or call (415) 548-2062. Regards, Janet | MEDvidi Patient Support Team

Compassionate and expedient care

Compassionate and expedient care. The last thing I felt like doing when I was sick was sitting in a doctor’s office. Being seen from the comfort of home by a reliable and trustworthy healthcare professional was well worth the cost. I received my meds the same day and had follow up care via texting. Very convenient. I would highly recommend!

Reply from EZCare Clinic2023-08-29

Hi, Thank you for your feedback. We genuinely appreciate it. If you ever need any assistance in the future, please feel free to contact our support team directly at [email protected] or call (415) 548-2062. Regards, Janet | MEDvidi Patient Support Team

Your money will go down the drain and you may have deadly siezures

Make sure you are not scheduled with Dr. Jimmy Reichman. Not only was he 50 minutes late, but only prescribed me one of my medications and of course the team is doing absolutely nothing about it. I can have a seizure without and have in the past. I called the team and they tried telling me that I’d have to make (and pay $169 for AGAIN) to get my other medication. Just stay away from these people altogether. By the way he did not prescribe my other medication because it was at my mothers house, 10 minutes away, and he literally said he couldn’t wait after having me wait 50 minutes late and MEDvidi sometimes sends my prescriptions in as Schaeffer (maiden) and sometimes sends it in as Ercolino. Since this particular medication hadn’t been sent to the pharmacy under Ercolino (married name) he asked me to VERIFY that the prescription was going to me. Just bad vibes right off the bat and the funny thing is I chose him because he had many good reviews.

Reply from EZCare Clinic2023-08-26

Hi, Thank you for bringing this to our attention. We take concerns regarding reviews seriously. For privacy reasons, we are unable to discuss specific matters in a public forum. If you would like to share additional information regarding your concern, please contact our support team directly at [email protected]. Regards, Janet | MEDvidi Patient Support Team

EZCare Clinic

EZCare Clinic was wonderful. They made it easy to get help. They were knowledgeable and helpful. All turned out well.

Reply from EZCare Clinic2023-08-28

Hi, Thank you for your feedback. Thank you for sharing your thoughts with us. If you ever need assistance in the future, please don't hesitate to contact us at [email protected] or call (415) 548-2062. Regards, Janet || MEDvidi Patient Support Team

Hectic work/life schedule made ez…

I frequently travel for work and it has always been difficult ordinariness with Drs to schedule around my work. As I can’t schedule work trips around dr availability every month, I am usually booking last minute. Even so I usually have no issues booking 1-2 days before my refills are due. On the infrequent occasion my dr is unavailable, they have been fantastic at finding me another Dr so I don’t spend a week or more without my ADHD meds. On occasion I have waited longer than usual for the Dr, but I’ve had worse delays in an office. At least I’m able to continue my day, whether working or enjoying the outdoors instead of stuck in a waiting room. The three (3) different physicians I have see in the last year or two, have all been very knowledgeable, kind, caring and supportive. I cannot say how much more “ez” EZCare has made dealing with the monthly hassle of having to get new prescriptions for the medication I have been prescribed for over 40 years. Thank you!

Reply from EZCare Clinic2023-08-28

Hi, Thank you for your feedback. We genuinely appreciate it. If you ever need any assistance in the future, please feel free to contact our support team directly at [email protected] or call (415) 548-2062. Regards, Janet | MEDvidi Patient Support Team

Absolutely blown away at the kindness…

Absolutely blown away at the kindness and respect my doctor Pamela has shown me she takes her time to make sure I have the right medicine and explains everything to me and always answers all my questions. She has helped me tremendously. Thank you Pamela for helping me get back on track you’re awesome.

Reply from EZCare Clinic2023-08-24

Hi, Thank you for your feedback. Thank you for sharing your thoughts with us. If you ever need assistance in the future, please don't hesitate to contact us at [email protected] or call (415) 548-2062. Regards, Janet || MEDvidi Patient Support Team

I decided to use Ezcare due to anxiety…

I decided to use Ezcare due to anxiety issues, saw a doctor on August 6th and he prescribed me medication to treat it, most pharmacies wouldn’t fill the prescription due to the type of medication prescribed, I almost lost hope in the process because it seem that no pharmacy will fil the prescription, however Ezcare never gave up and worked extremely hard to make sure I get my prescription, it took almost 3 weeks but I finally got it, thanks Ezcare!

Reply from EZCare Clinic2023-08-24

Hi, Thank you for your feedback. We genuinely appreciate it. If you ever need any assistance in the future, please feel free to contact our support team directly at [email protected] or call (415) 548-2062. Regards, Janet | MEDvidi Patient Support Team

I felt listened to and am very satisfied.

The physician was patient and thoughtful. He prescribed a medication that best fits my symptomatology and my age and life circumstances. I felt seen and heard and that's good medicine. I would recommend.

Reply from EZCare Clinic2023-08-24

Hi, Thank you for your feedback. We genuinely appreciate it. If you ever need any assistance in the future, please feel free to contact our support team directly at [email protected] or call (415) 548-2062. Regards, Janet | MEDvidi Patient Support Team

10/10 Recommend for mental health

This is one of the most convenient platforms to deal with all mental health issues. Especially in a hurry- all people who work there are nice and actually care. And my doctor (Dr. Romero), has helped me so much in just the few months we have been working together

Reply from EZCare Clinic2023-08-21

Hi, Thank you for your feedback. We genuinely appreciate it. If you ever need any assistance in the future, please feel free to contact our support team directly at [email protected] or call (415) 548-2062. Regards, Janet | MEDvidi Patient Support Team

The Team at EZCARECLINIC home of the…

The Team at EZCARECLINIC home of the Mango Clinic always had your best interests at heart I have been with them for almost 8 months now and I have never had a single bad thing to say about them anyone the Clinical Team, the Customer Service and the Doctors are all Superb at what they do and I recommend them to everyone I come across struggling with mental Health issues… 5 stars across the board for everyone at EZCARECLINIC…. Without them I would be in a very dark place right now after my adolescent psychiatrist passed away suddenly in 2022 and left me feeling alone without my medication and no referrals; that’s when the Doctors at EZCARECLINIC took over and helped me every step of the way, with no judgement and great customer service…. Thank you EZCARE I really do appreciate all your team does for me as a loyal patient and there prices are unbeatable….

Reply from EZCare Clinic2023-08-21

Hi, Thank you for your feedback. Thank you for sharing your thoughts with us. If you ever need assistance in the future, please don't hesitate to contact us at [email protected] or call (415) 548-2062. Regards, Janet || MEDvidi Patient Support Team

Very easy to schedule

Very easy to schedule, great experience with provider. He took the time to listen & I feel confident with care plan. Dr Toomey in PA was great, would recommend to everyone!

Reply from EZCare Clinic2023-08-21

Hi, Thank you for your feedback. Thank you for sharing your thoughts with us. If you ever need assistance in the future, please don't hesitate to contact us at [email protected] or call (415) 548-2062. Regards, Janet || MEDvidi Patient Support Team

I had a lot of problems with finding a…

I had a lot of problems with finding a pharmacy to fill my prescription and they helped me when I couldn't find one I've been going here for months and it's helped a lot I would definitely recommend it

Reply from EZCare Clinic2023-08-15

Hi, Thank you for your feedback. We genuinely appreciate it. If you ever need any assistance in the future, please feel free to contact our support team directly at [email protected] or call (415) 548-2062. Regards, Janet | MEDvidi Patient Support Team

I had an amazing experience with the…

I had an amazing experience with the medical staff. I’ve dealt with Tele health since I’ve moved to a new location and they totally understood me. They know where I’m coming from. They genuinely care and they seek to understand you and what your situation is. Any problem solve they have to be the most compassionate and understanding team I’ve dealt with yet and I highly recommend them.

Reply from EZCare Clinic2023-08-15

Hi, Thank you for your review. We appreciate your feedback and are grateful that you took the time to share it. If you ever need any assistance in the future, please feel free to contact our support team directly at [email protected] or call (415) 548-2062. Regards, Janet | MEDvidi Patient Support Team

MEDvidi experience

Dr Robin Snead is the doctor that I saw and talk about someone who knows her craft. Truly cares about her patients and offers great advice on your wellbeing. I'll be with them as long as they ll have me. Keep up the good work MEDvidi !

Reply from EZCare Clinic2023-08-14

Hi, Hi, Thank you for your review. We appreciate your feedback and are grateful that you took the time to share it. If you ever need any assistance in the future, please feel free to contact our support team directly at [email protected] or call (415) 548-2062. Regards, Janet | MEDvidi Patient Support Team

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