Very easy experience! A+
Easy, quick, and thorough!
Figure is a fast, easy online HELOC lender. You can access the cash you need without ever leaving home. Get your rate online in minutes. Approval in 5 minutes and funding in as few as 5 days* at figure.com. What sets Figure's HELOC apart?Apply with our 100% online application in minutes with funding in as few as 5 days.*Lines of credit available from $15k - $750k*Faster than a bank loan, cheaper than a personal loan.5 minute approval. No impact to your credit score.*Get the funds you need now to start that home improvement project or consolidate your debt.*Terms and conditions apply. Visit figure.com/disclosures Find my rate
Written by the business, not verified by us.Figure (figure.com) has a 4.5 out of 5 rating on OK.one, based on 142 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and loan officers for being exceptionally helpful, professional, and quick to answer questions. Many people note that the digital platform is intuitive, fast, and makes the entire procedure completely smooth and hassle-free. However, some reviewers noted occasional issues with customer support response times and lengthy phone holds when trying to reach a live representative. A few customers also mentioned experiencing frustrating communication delays and a lack of consistent follow-up from their assigned loan officers. Some individuals additionally described difficulties regarding unexpected application hurdles during the process.
Auto-generated from all reviews of this business. For reference only.Easy, quick, and thorough!
Every step was fairly easy to understand and execute.
Wonderful customer service. No matter what time of day I needed to call, if I needed to speak to a live person, my wait was not long; my questions were answered to my satisfaction.
That was the easiest and quickest notary. I have ever done.
Terrific job and very responsive. Derrick Brown helped me out. He is a true gentleman and honest. A very good example of how someone should represent and good company
Prompt, clearly explained everything, kind, expedient
Easy and simple process from start to finish!
Fast, easy nice guy
Super quick and easy notary service!! Took literally less than 5 minutes!! Didn't have to wait for an appointment either!! As soon as I was approved, the next business day I was speaking with the notary!
Good thank you. Effective and timely
Both sessions were professional and fast. They were very good experiences.
Tim Wells was such a GREAT help to myself and my husband!! 😊. We would highly recommend working with him. He was very kind and supportive. We think he should be acknowledged for his kindness! 😁😁😁 Respectfully, Greg and Val Houthuizen
142 reviews matching