http://www.FineRugCollection.com is a leading brand in the field of one of a kind Persian rugs and hand knotted Oriental rugs, giving every house or office a unique decor. We are dedicated to the best customer service and to make your purchase experience as easy and secure as possible.
Fine Rug Collection (finerugcollection.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 13% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-09-04.
Everything about ordering from Fine Rug Collection was as promised, from getting the rug within days of ordering to getting a refund on the first rug that I ordered and ended up returning. I spoke with one of the people working at Fine Rug Collection who was helpful and courteous. I called him back, and he greeted me by name. Ordering and customer service can't get any better than that!
Beautiful Persian rug, what a steal price. I was sceptical but this company is for real and delivered here within a week. Super happy.
Very good pricing and and excellent fast delivery
Excellent quality and superb customer service equals a great purchasing experience.
Rug was delivered very quickly. Beautiful rug and well made.
Great product, useful website and prompt delivery
My order was handled quickly and efficiently. The rug arrived carefully wrapped and in good confition.
Rug was as described, consistent with photo/videos on website. Price was unbeatable. The rug was delivered quickly, packed well and is absolutely beautiful!
Carpets were a great value. Delivery was quick.
Exactly as pictured - exceptional quality.
The quality of the rugs is outstanding. This is not the first rug I or my daughters have purchased. I think we have now bought 4 or 5 rugs from the Fine Rug Collection.
The rug is as pictured online and in the video. The rug arrived quickly. It’s difficult to have a perfect understanding of it’s exact color as computer images are so different but numerous pictures help as does the associated words in the description.
Ordering process went smoothly. Product delivered on time as promised. Quality of product matches the description on seller's website. Overall satisfied with process. However, the additional discount for providing email subscription was not done automatically. I received the discount code after the sale was completed.
They did not answer my phone calls or emails when I tried to get in touch with them.
Did what I expected the company to do. No problems at all.
I looked at the reviews and loved the fact that I could actually see a video of the rug online. I found one with the colors I wanted and placed the order. Timing, delivery etc. was great. When I finally got to placing the rug (we were re-doing our dining room), I noticed there were I'll call ridges in the rug. I thought that they would eventually go away with time. I actually sent an email asking what I could do. I never received a response. As of today (6/14), still no response, and the condition of the rug is the same. Based on the lack of communication, I cannot give a higher rating even though I love the colors of the rug.
This is my second purchase and it was as good as the first. Item was carefully packed, arrived promptly and is beautiful.
The rug I ordered was absolutely stunning, vegetable-died, hand-knotted, with a beautiful pattern. It was on sale for a super low price.
We ordered a wool rug at an excellent price. It arrived within 10 days in waterproof packaging. The design of the rug is beautiful and we're very happy with the quality.
Genuine quality for a fair price! Prompt service.
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