Parts little bit expensive and in…
Parts little bit expensive and in addition i had to pay import duties. But very fast delivery from Singapore to Germany.
About Fitinpart.sg
Data updated- Website
- fitinpart.sg
- Category
- Vehicles & Transportation
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 173 reviews
- Replies to negative
- 85% (133/156)
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About this business
Automotive parts : Brake & Clutch parts,Filters,Belts,Wipers,Chassis, Suspension We cover models including Japanese,European, American,Chinese,Korean vehicles
Is Fitinpart.sg legit?
Fitinpart.sg (fitinpart.sg) has a 3.5 out of 5 rating on OK.one, based on 652 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 61% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 85% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently share that international shipping is exceptionally fast, and ordered items arrive securely packed and exactly as described in the online catalog. Many enthusiastic buyers also appreciate the reasonable pricing and genuine parts that make maintaining their personal vehicles much easier and considerably more affordable. However, some people mentioned unexpected extra import taxes and customs fees charged upon delivery that significantly added to the final overall cost. Others also noted that tracking active orders or sorting out incorrect items could occasionally become difficult, confusing, and tedious during the process.
Auto-generated from all reviews of this business. For reference only.What people say
You get for what you pay for
You get for what you pay for. Genuine high-quality parts. They have cancelled one of my orders though. I would have hoped that they would try to source it from other suppliers.
PROMPT DELOVERY
PROMPT DELIVERY
long wait before it is shipped
Good stuff liked it
Not reliable and not ethical
For the first time and perhaps the last time it will be, i placed my order with Fitinpart.sg. I think it is not ethical the way they handle their sales order. I purchased and ordered from them on 28 Feb 2025 and it shows on their website, the ETA is on 10 March 2025. i called on 12 March to check the status, they mentioned no ETA. Today on 13 March, i again called up to enquire. They told me that they do not have any ETA and shipment is delayed. When i ask them when will be i receiving the parts, they told me they do not know and don't have the answer. I have waited almost 2 weeks and they told me that i can cancel the order. I really regretted for placing the order to them. Totally wasting my time waiting and this is what i get. Buy from them at your own risk.
Reply from Fitinpart.sg2025-03-17
Dear Loh, Thank you for taking the time out to share your experience with us. We truly apologise as all pre order items in our webstore are based on vendor's availability. We also highly advise to take note of the star ratings for each vendors. Nevertheless, we are looking to source more reliable vendor so as not to disappoint our customers. We look forward to redeem ourselves again on better days! Cheers!
Provide update and good packing
Good experience as the co have proper update and schedule
EFFICIENCY
EFFICIENCY ! GREAT JOB.
shipping too expensive but overall good
overall good but the shipping, its too expensive.
Reply from Fitinpart.sg2025-01-24
Dear Lester, Thank you for taking time to leave a review for us. We are delighted to hear we are given the opportunity to serve you on your order. We look forward to redeem ourselves and get a 5 star for your next order.
SERIOUSNESS AND PROFESSIONALISM ZERO
I PURCHASED AND PAID FOR A REPLACEMENT PART, AND ASKING FOR INFORMATION ON THE DELIVERY TIME I COMMUNICATED THAT I NEEDED TO HAVE THE REPLACEMENT PART (GIVEN IMMEDIATE AVAILABILITY) BY DECEMBER 22. FITINPART TELLS ME THAT THEY DON'T KNOW IF THEY CAN SEND THE REPLACEMENT PART BY THAT DATE. TO THIS RESPONSE I ASK FOR THE ORDER TO BE CANCELLED AND THE MONEY REFUNDED. FITINPART TELLS ME THAT THEY WILL REFUND THE MONEY IN 10 WORKING DAYS. I WOULD LIKE TO POINT OUT THAT 10 WORKING DAYS HAVE PASSED AND THAT I HAVE NOT RECEIVED THE MONEY AND THEY REPLY TO ME THAT, SINCE I HAVE AN OPEN DISPUTE WITH PAYPAL, THEY CANNOT REFUND ME THE MONEY. I DO NOT HAVE ANY OPEN DISPUTE WITH PAYPAL AND I WANT THE MONEY RETURNED TO THE ACCOUNT FROM WHICH I PAID. THEY DO NOT REPLY TO ME ANYMORE ON THE MATTER BUT ONLY ASK ME IF I AM SATISFIED WITH THE CUSTOMER SERVICE. FITINPART ARE JUST UNPROFESSIONAL. BEWARE OF THIS COMPANY. IF YOU CANCEL THE ORDER THEY DO NOT REFUND YOUR MONEY AND MAKE UP STUPID EXCUSES. NOT SERIOUS.
Reply from Fitinpart.sg2025-01-23
Dear Giuseppe, That is very unfortunate as we always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this does not happen again.Feel free to contact our hotline if you require further assistance.
packing the product was too bad
Reply from Fitinpart.sg2025-01-23
Dear Takkapon, That is very unfortunate as we always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this does not happen again.Feel free to contact our hotline if you require further assistance.
The tracking was not updated
The tracking was not updated. I had to ask for update on my order. However, as soon as I send message asking for update I received a prompt reply
Reply from Fitinpart.sg2025-01-23
Dear Carver, Thank you for taking time to leave a review for us. We are delighted to hear we are given the opportunity to serve you on your order. We look forward to redeem ourselves and get a 5 star for your next order.
An overall great experience if we can…
An overall great experience if we can receive the indent earlier.
Reply from Fitinpart.sg2025-01-23
Dear Kee Hua, Thank you for taking time to leave a review for us. We are delighted to hear we are given the opportunity to serve you on your order. We look forward to redeem ourselves and get a 5 star for your next order.
terrible shipping services
terrible shipping services, wrap without any protection. The filter and the package got bent.
Reply from Fitinpart.sg2025-01-23
Dear Johnny, That is very unfortunate as we always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this does not happen again.Feel free to contact our hotline if you require further assistance.
There is a fuel leaking at the top
There is a fuel leaking at the top of the filter. I re-assemble to check and ensure that the leak is not from the pipings and valves. It is confirmed that the valves and pipings are good. After cleaning the fuel leak and drive the car again, then the leaks on the top starts to re-appear. Can this be replaced with another part?
Reply from Fitinpart.sg2025-01-23
Dear M.A, Thank you for bringing this to our attention. We are sorry to hear you had such a frustrating experience. Your feedback will help us get better and we will strive to improve our service quality standards to all our customers. Feel free to contact our hotline during our operating hours if you require further assistance
Wrong spec in database
I ordered disc rotors using the car selector. Rotor that arrived is not of the same size. You need to update your database.
Reply from Fitinpart.sg2025-01-23
Dear Nelwin, Thank you for bringing this to our attention. We are sorry to hear you had such a frustrating experience. Your feedback will help us get better and we will strive to improve our service quality standards to all our customers. Feel free to contact our hotline during our operating hours if you require further assistance
Incorrect part compatiability but on time delivery
Delivered as advised. However, the part ordered is not compatiable to the vehicle model as advised.
Reply from Fitinpart.sg2025-01-23
Dear Brian, Thank you for bringing this to our attention. We are sorry to hear you had such a frustrating experience. Your feedback will help us get better and we will strive to improve our service quality standards to all our customers. Feel free to contact our hotline during our operating hours if you require further assistance
I realised immediately afterwards I…
I realised immediately afterwards I needed to add more things to my order. There was no way to add more items to the order, nor any way to cancel an order (so I could recreate it). So I placed a second order and got charged a second (reasonably large) shipping fee. Both orders arrived in one box. 2x shipping fee on the slip, all items on one page.
Reply from Fitinpart.sg2025-01-23
Dear Daniel, Thank you for bringing this to our attention. We are sorry to hear you had such a frustrating experience. Your feedback will help us get better and we will strive to improve our service quality standards to all our customers. Feel free to contact our hotline during our operating hours if you require further assistance
Ordered from a new vendor
Ordered from a new vendor. Took very long for the item to be delivered.
Reply from Fitinpart.sg2025-01-23
Thank you for taking time to leave a review for us. We are delighted to hear we are given the opportunity to serve you on your order. We look forward to redeem ourselves and get a 5 star for your next order.
Friendly staff
Friendly staff; Collection of items is fast if there are ex-stock; Lead time can be improved for non-stock items
Reply from Fitinpart.sg2024-09-04
Dear Adrian, Thank you for taking time to leave a review for us. We are delighted to hear we hit the mark for you We look forward to redeem ourselves and get a 5 star for your next order.
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