Five Lakes Law Group is a well-respected debt relief law firm with licensed attorneys that help consumers facing financial hardship.Experienced, caring and easy to work with, our attorneys make debt help accessible to people struggling with unmanageable debt. Clients overcome financial challenges quickly and affordably through personalized plans that:Provide 1-on-1 attorney supportLower eligible monthly payments by 40%+Resolve debt in as little as 24–48 monthsInclude a mobile app and 24/7 supportAfter a free consultation, our licensed attorneys will review your debt, income and goals to determine the best plan for you. Once enrolled, you’ll make one lower, consolidated monthly deposit and can monitor your progress in our easy-to-use mobile app.Five Lakes Law Group helps individuals and families overwhelmed by credit card debt, personal loans or other unsecured debts. Many of our clients come to us after experiencing major life changes like job loss, reduced income, medical emergencies, divorce or other unexpected events.Five Lakes Law Group helps people move forward with confidence, clarity and control over their finances.
Written by the business, not verified by us.Five Lakes Law Group (fivelakeslawgroup.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 92% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally kind, patient, and thorough during every single step of the debt resolution journey. Consumers consistently appreciate the clear communication and reliable guidance provided by specialists who genuinely help reduce daily financial anxiety and worry. However, some people mentioned frustrating issues regarding unexpected extra fees and expressed deep concern about payments not reaching their intended creditors. A few reviewers also felt that the program increased their overall stress rather than effectively helping resolve their difficult financial situations properly. These individuals experienced prolonged delays and felt unsupported when trying to get clear answers about their accounts.
Auto-generated from all reviews of this business. For reference only.Th time frame to solve any concerns and the professional person who assist me and how well she did. Greatful.
Hi Essie, We're so happy to hear about your positive experience with our team member! Providing efficient support and addressing your concerns is what we strive for at Five Lakes Law Group. — The Five Lakes Team
My experience was outstanding. I didn’t think it would go this fast. Outstanding performance!
Hi Louis, We're so happy to hear that your experience with Five Lakes Law Group exceeded your expectations and moved quickly. Your success is what motivates our team, and we appreciate your kind words! — The Five Lakes Team
Frequent resolutions with creditors Thank you so much! Keep it up!!
Hi Angela, Thank you for your kind words! We're excited to hear that you're experiencing fantastic progress in your program. Your feedback inspires us to continue providing exceptional service. — The Five Lakes Team
Dealing with Tara on made the experience seem so smooth. No matter what questions I asked: she could answer them. We would get off in left field talking about other things and then come back. She is the absolute best..
Hi Wayne, We're delighted to hear that Tara provided such a smooth experience for you. Our team is dedicated to ensuring all your questions are answered, and it’s great to know she exceeded your expectations. — The Five Lakes Team
Super easy and super easy! Raquel was great to work with. She actually listened and cared about my situation! She was helpful and very easy to talk to! Great experience!
Hi Christina, We're delighted to hear about your positive experience with Raquel! Our team at Five Lakes Law Group is dedicated to providing attentive and supportive service to all our clients. — The Five Lakes Team
She took the time out mrs.elle edmond,my specialist to go over everythang throughly and explained everythang and always asked did i have any questions or understood everythang
Hi Stephanie, We're delighted to hear that your team member took the time to thoroughly explain everything and address your questions. Thank you for sharing your positive experience with us! — The Five Lakes Team
The whole process has been so stress relieving! Now that I finally accepted my first offer I feel so much better and feel like there is light at the end of this debt tunnel I’m in. Everyone I have talked to or worked with has been amazing and look forward to continuing this process.
Hi Cathy, Thank you for sharing your positive experience! We're happy to hear that our team has provided you with the support you needed and that you're feeling a sense of relief as you move forward. — The Five Lakes Team
Working with Aria was a complete pleasure. She took the time to find out what my specific needs were and made the process comfortable and simple. She made sure I understood every step of the process and answered any questions that I had. I highly recommend working with Accredited and Aria to everyone.
Hi Sandra, We're delighted to hear about your positive experience with Aria! Our team at Five Lakes Law Group strives to make the process as smooth as possible, and your feedback is greatly appreciated. — The Five Lakes Team
One could not ask for a more helpful, compassionate, supportive, empathetic person to work with. The job is tedious in person to say nothing of doing the work over phone - and she handles it with aplomb. Make the whole exercise a real joy.
Hi Kim, Thank you for your wonderful feedback! We're grateful to hear that our team member provided you with such supportive and compassionate assistance throughout your experience with us. — The Five Lakes Team
The process was simple and easy to follow. Five Lakes delivered as promised.
Hi Keith, Thank you for your kind words! We're pleased to hear that you found the process straightforward and that our team delivered on our commitments. — The Five Lakes Team
Jeff was completely understanding and helped me get started saving over $500 a month in credit card bills. I can't wait to have my financial freedom back.
Hi Nichole, We’re pleased to hear about your positive experience with Jeff and that you’re on track to save significantly. Our team at Five Lakes Law Group is dedicated to helping clients regain their financial freedom. — The Five Lakes Team
Tamesha was excellent ! She helped guide me and answered all of questions with ease. A true professional and made my experience great. Looking forward to working with Five lakes and they have been excellent so far.
Hi Makd, We're delighted to hear about your positive experience with Tamesha and our team! Your satisfaction is important to us, and we appreciate you sharing your thoughts. — The Five Lakes Team
Been with this company for over two years, sent them over 10,000 and to date, there are creditors they have not even spoken to yet that have me in collections! I can't even finance a car because my credit is so bad. Before going with them I was making payments and had a credit score of 700. Now? In the mid 500's. They single hadidly ruined my credit. I had four accounts sue me and had to make payments on them including what I have to pay five lakes! I was in a way tricked to signing with them in my time of dispare. They give me the run around when I complain and tell me how frustrating this probably is, frustrating? I was better off making arrangements myself with these creditors and making my own payments without a fee! Do not! Do not go with five lakes. My wife is with National Debt relief, for almost a year, every account was notified, payments are being made and her credit only suffered a little, and is now getting better. STAY AWAY FROM FIVE LAKES, IT IS A SCAM!
Hi Gary, We feel it necessary to correct a few points to better represent the true nature of our services. We understand your frustration, but please know that our strategic timelines are designed to provide the most effective outcomes, including significant savings and reduced stress. It's important to us that our clients feel confident in their financial path. We strive to provide solutions that ultimately lead to financial freedom from debt, and our clients typically see their financial health fully recovered before the end of their program. Additionally, although some accounts can see legal action, it is unlikely. In fact, though we have worked with thousands of clients in the past, only 1-2% of enrolled accounts have gone into the civil process. We value your patience and are here to support you throughout this journey. Please reach out to our Client Success team at [email protected] or 855-441-6129. — The Five Lakes Team
I was drowning in debt and though this was the only way out. This company seemed to be some hope. The devil in sheep's clothing is what they are. You figure if you are already drowning, why pay more than you shoud. This company promised to settle debt but at the end of the day, my credit went from 760 to low 400 and was in even deeper debt and all they could say is, " your payment is due to us and their lawyers was even taken money" This company is BULLSHIT !, NEVER USE THEM OR THEIR ASSOCIATES AGAIN. ALMOST 5K WENT TO THEIR POCKETS AND NOT A DIME TO MY CREDITORS. THEY PRAY ON PEOPLE IN BAD SITUATIONS. RUN FROM THIS COMPANY, I HOPE THEY GET A LAWSUIT THAT WILL SHUT THEIR DOORS FOR GOOD. THE COMPANY TOOK MONEY EVERY TWO WEEKS AND DID NOT SETTLE 1 DEBT. WHEN THEY FINALLY SETTLED 1 OF MY BIGGEST DEBT, THEY ONLY GAVE THAT COMPANY 50 DOLLARS ON A 9K DOLLAR DEBT. THEN ADVISED THAT IF I MAKE MORE PAYMENTS TO THEM THEY CAN GET IT RESOLVED FASTER. HELL I WAS ALREADY BROKE BY THAT TIME. SO YES YOUR CONTRACT AND PRACTICES GOT ME IN DEEPER DEBT. YOU DONT EVEN DESERVE THE 1 STAR
Hi Brenton, We want to clarify that the situation you described does not accurately reflect our procedures or the typical client experience. Our team of experts is dedicated to providing effective solutions tailored to help clients transform their finances. Our clients typically see their financial health fully recovered before the end of their program. We encourage you to revisit the facts as we are committed to transparency and success for our clients. Please reach out to our Client Success team at [email protected] or 855-441-6129. — The Five Lakes Team
AVOID this company at all cost!!!!! They claim to help you with your debt. When I signed up, they gave me an amount Im supposed to pay and until when. When the first settlement came, they called and said they will charge me this much instead. Sure, I understand. They also said stop making payments and they will be in contact with creditors and ill get help with if I get sued. I was sued 3X! And the last one is only for $300 original debt that I stopped paying because they told me too and the balance ballooned up because of interest. Im also supposed to be done with payments but theyre still charging me every paycheck. They will show you numbers of how much of your debt has lowered - DO NOT believe those numbers. The additional interest, plus whatever theyre charging me, I ended up paying more. Their customer service is soooo bad that they all be gaslighting me and giving me empty empathy. I sent a message requesting for a manager and was informed its "escalated". No managers ever called me back. I asked for a payout amount and was given $2089.67 excluding the two accounts I wanted them to remove since Im done with these scammers. When he removed it, my payout amount changed to $2423.80!!! It jumped $400 , and when asked all theu said is its the system. How dare you take advantage of the people who are desperate enough to ask for your help! Theyre charging me as if $400 is a small amount to pay and no matter how I ask for a manager or any help, all I get is gaslighting, scripted empathy and nothing!
Hi Majoy, We acknowledge your concerns and would like to clarify that your experience does not accurately reflect our practices or commitment to client support. We take these matters seriously and strive to provide transparent and effective solutions tailored to your needs. Our team provides recommendations to offer you every possible advantage in your program, based on successful outcomes we've observed. Your participation at the suggested level is completely at your discretion. Our goal is to always provide our clients with a sustainable plan that improves their financial circumstances both during their program and in their debt-free future. Unfortunately, we are unable to find your account, but we would appreciate the opportunity to address your concerns further. Please reach out to our Client Success team at [email protected] or 855-441-6129. — The Five Lakes Team
How quickly a resolution was offered. Not just 1 account but 2 accounts within 2 months since I started the service.
Hi Pandora, We're excited to hear about your phenomenal progress! Our team at Five Lakes Law Group is dedicated to providing effective solutions, and your positive feedback means a lot to us. — The Five Lakes Team
They make everything a wonderful and smooth experience. Can't begin to explain the stress they've taken off of my shoulders! 10/10 recommend
Hi Jeremiah, We’re grateful for your kind words and thrilled to hear that our team has made such a positive impact on your experience. Your recommendation means a lot to us! — The Five Lakes Team
Emilie was very reassuring and spent all the time I needed to answer all my questions.
Hi Linda, We’re grateful to hear that Emilie was able to provide you with the reassurance and support you needed. Our team is dedicated to ensuring all your questions are addressed. — The Five Lakes Team
They were great explaining how things will work.
Hi Randy, We’re pleased to hear that our team was effective in explaining the process to you. Your understanding is important to us, and we're here to support you throughout your journey. — The Five Lakes Team
Explained in detail how the process works.
Hi there, Thank you for your kind words! We're pleased to hear that our team provided a clear explanation of the process. Your satisfaction is important to us, and we’re here to support you on your journey. — The Five Lakes Team
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