Very positive
Very positive, encouraging staff. Quick resolutions.
Hi there, We're grateful for your kind words about our team! It's wonderful to know that you found our representatives supportive. — The Five Lakes Team
Five Lakes Law Group is a well-respected debt relief law firm with licensed attorneys that help consumers facing financial hardship.Experienced, caring and easy to work with, our attorneys make debt help accessible to people struggling with unmanageable debt. Clients overcome financial challenges quickly and affordably through personalized plans that:Provide 1-on-1 attorney supportLower eligible monthly payments by 40%+Resolve debt in as little as 24–48 monthsInclude a mobile app and 24/7 supportAfter a free consultation, our licensed attorneys will review your debt, income and goals to determine the best plan for you. Once enrolled, you’ll make one lower, consolidated monthly deposit and can monitor your progress in our easy-to-use mobile app.Five Lakes Law Group helps individuals and families overwhelmed by credit card debt, personal loans or other unsecured debts. Many of our clients come to us after experiencing major life changes like job loss, reduced income, medical emergencies, divorce or other unexpected events.Five Lakes Law Group helps people move forward with confidence, clarity and control over their finances.
Written by the business, not verified by us.Five Lakes Law Group (fivelakeslawgroup.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 92% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally kind, patient, and thorough during every single step of the debt resolution journey. Consumers consistently appreciate the clear communication and reliable guidance provided by specialists who genuinely help reduce daily financial anxiety and worry. However, some people mentioned frustrating issues regarding unexpected extra fees and expressed deep concern about payments not reaching their intended creditors. A few reviewers also felt that the program increased their overall stress rather than effectively helping resolve their difficult financial situations properly. These individuals experienced prolonged delays and felt unsupported when trying to get clear answers about their accounts.
Auto-generated from all reviews of this business. For reference only.Very positive, encouraging staff. Quick resolutions.
Hi there, We're grateful for your kind words about our team! It's wonderful to know that you found our representatives supportive. — The Five Lakes Team
Hi there, We're so pleased to hear that your experience with us brightened your day! Our team at Five Lakes Law Group is dedicated to making a positive impact, and your feedback means a lot. — The Five Lakes Team
Communication is Great...always keeping me updated and informed...Thank You and looking forward to resolving more debt..thank you again
Hi Fred, We're grateful for your kind words! It's wonderful to know that our communication has made a positive impact on your experience with us. We look forward to continuing to assist you on your journey to financial freedom. — The Five Lakes Team
My experience is great but it’s early in resolutions at this time. So far it is great!
Hi Tammy, We’re pleased to hear that your experience has been positive so far! Our team is dedicated to supporting you as you progress through your program. — The Five Lakes Team
Now in a law suit with Bank of America. In spite of paying faithfully for over a year, five lakes has done NOTHING to help me. My settlement with Amex is for the same amount that I paid in my hardship program with them. I received a subpoena today from BoA. The company has said they may or may not defend me in the suit, in spite of the fact that they got me into this mess. If I had been able to negotiate with BoA myself, this would not have happened. I truly want to off myself. I’ve never been so duped or so alone in such a huge mess. I trusted these people, and they have thrown me to the wolves.
Hi Judith, We sincerely regret to hear about your experience and understand your frustration. Your situation is not representative of the support we aim to provide at Five Lakes Law Group. We would appreciate the opportunity to improve your experience with us. One of our senior team members will contact you to address your concerns. — The Five Lakes Team
I had a lot of apprehension about calling a credit management company and was connected to Cinque Davis. He was patient, thorough and very kind. I did not feel pressured at all. I was in a significant debt hole following my husband’s stroke 8 years ago and our subsequent unemployment - his inability to work and my taking on his caretaker role. I was ashamed and scared and at a loss as to how to proceed. Cinque explained the process, the creditors’ role, Five Lake’s role and most importantly my responsibilities. He was able to present a plan that would potentially restructure my debt, offer a reasonable payback schedule all providing an end in sight, which I could not have accomplished on my own. I would encourage anyone living with the same fear I had to reach out to Accredited and learn about what can be done to alleviate the pressure. Hopefully you’ll be fortunate to connect with Cinque, he’s a consummate professional with a kind heart. B. Dorsey
Hi there, Thank you for sharing your experience with our team member, Cinque. We're grateful to hear how he helped guide you through such a challenging time and provided a clear path forward. Your journey is important to us, and we're here to support you every step of the way. — The Five Lakes Team
Great communication, very helpful in resolving my issues.
Hi there, Thank you for your kind words! We're pleased to hear that our team was able to assist you effectively and keep communication clear throughout your experience with us. — The Five Lakes Team
Hi Richard, We appreciate your feedback and are happy to hear that you're seeing progress with your program. Our team is dedicated to helping you achieve your financial goals. — The Five Lakes Team
Still not 100% sold on the product i feel there were accounts with lower balances that could have been resolved and you guys decided to go with the higher ones so with all the money i have paid up to now i have only gotten i resolved when we could have probably had 3-4 already resolved.
Hi Hector, We understand your concerns about the progress of your program. Achieving lasting financial health is a structured journey, and our strategic approach is designed to provide you with the most beneficial outcome, including lower monthly payments and a more comfortable financial situation. Our team is dedicated to client satisfaction and we would like to understand and address your specific concerns. One of our senior team members will reach out to you. — The Five Lakes Team
Hi Donna, We're pleased to hear that you found our team efficient in getting things done! Your feedback motivates us to continue providing exceptional service. — The Five Lakes Team
I’m just glad to getting a handle on this debit I still can’t hardly buy food because I’m still buying parts to fix the truck the rest of the way, the transmission was bad as well !! As the engine ! And I have an appointment for the mini cooper tomorrow to see what’s wrong with it ?? So I still don’t have any money to fix my teeth or finish the problem with water seeping in my basement
Hi Larry, We’re pleased to hear that you're gaining control over your finances. Our team is here to support you as you navigate these challenges and work towards a brighter financial future. — The Five Lakes Team
Over the years I have put myself in a debt pickle that eventually became too hard to handle and manage. Thankfully, I was blessed with having an interaction with Emilie Meredith. Not only was she so understanding about my situation, she never made me feel dumb for getting into this financial situation. She greeted me with grace, educated me with full detail on the program, good bad and ugly, and she made me feel human. That is where my business was won, if it was not for Emilie Meredith’s pure kindness I’m not sure I would be in the same situation I am in now. Emilie is thoughtful, kind, considerate, knowledgeable, and it felt like she was physically holding my hand the entire time. I have nothing but good things to say about Emilie and I hope someone sees this and can recognize her for her humane and empathetic approach to her work. Her compassion was otherworldly.
Hi Samantha, Thank you for sharing your experience with Emilie; her compassionate approach truly embodies the values we uphold at Five Lakes Law Group. We're delighted to hear that her support made a significant difference in your journey to a debt-free future. — The Five Lakes Team
They have been resolving my debt and getting me great reductions
Hi Shawn, We're so glad to hear that you're experiencing great reductions on your journey to a debt-free future. Helping clients achieve financial freedom is at the heart of what we do at Five Lakes Law Group. — The Five Lakes Team
So far the experience has been mediocre. It’s been 3 months and now I am finally seeing progress in my case. I didn’t realize just how bad this process would mess up my credit, hopefully it won’t last too long.
Hi there, Please know that our strategic timelines are designed to provide the most effective outcomes, including significant savings and reduced stress. We value your patience and are here to support you throughout this journey. Our team is dedicated to client satisfaction and we would like to understand and address your specific concerns. One of our senior team members will reach out to you. — The Five Lakes Team
It took a while for get some results but when I did I was very pleased! I am looking forward to see more results!
Hi there, Thank you for sharing your experience! We're pleased to hear that you're satisfied with the results so far and appreciate your patience during the process. — The Five Lakes Team
Five Lakes did very little to work with my situation. It was exhausting to see my earnest attempt to pay back debt mean nothing; they saw my inability to afford the additional monthly amounts as my problem, not their problem. Spent hours on the phone getting cold responses to my situation. This brought on more stress, not less. I would not recommend this program .
Hi Betty, We sincerely regret that your experience did not meet the high standards we set for client communication. Our services are designed to help you lower your monthly payments and move towards financial independence. We're here to assist you in any way we can and clarify how our services can benefit your financial goals. We would appreciate the opportunity to improve your experience with us. One of our senior team members will contact you to address your concerns. — The Five Lakes Team
The knowledge that everyone had and knew about the process. Nice and courteous.
Hi Mlharton, Providing an exceptional experience is a top priority at Five Lakes Law Group, and your feedback inspires us to keep striving for excellence! — The Five Lakes Team
Jeff was very professional and straight forward with me. He explained everything to me and answered all of my questions. And he really opened my eyes to all the mistakes I've been making. Especially with taking out loans. Definitely glad I called and spoke with him.
Hi Chris, We’re delighted to hear about your positive experience with Jeff! Our team is dedicated to providing clear guidance and support, and it's wonderful to know we made a difference for you. — The Five Lakes Team
Patrick was very thorough in his explanation of the program. He allayed most of my anxiety and reassured me of their program with Five Lakes Group.
Hi Marti, We’re delighted to hear that Patrick was able to provide you with thorough explanations and reassurance about your experience with us. Thank you for taking the time to share your positive feedback! — The Five Lakes Team
Getting my debt lowered and paying things off 😊😊
Hi Michelle, We're delighted to hear that your experience with us has helped you make progress in your program! Thank you for sharing your positive feedback. — The Five Lakes Team
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