Flyachilles offers stylish lighting, ceiling fans, furniture, and home décor for indoor, outdoor, residential, and commercial spaces. We are committed to quality products, secure shopping, reliable delivery, and helpful customer service.
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Is Flyachilles legit?
Flyachilles (flyachilles.com) has a 4.6 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of unique lighting choices and appreciate how easy it is to browse and navigate the website. Consumers note that the items are very well-made, beautifully designed, and look truly exceptional when installed in their homes or outdoor spaces.
Some reviewers were not happy with shipping times, mentioning that they experienced significant delivery delays or had still not received their purchases after waiting. A few other people also felt that the order process took longer than expected or faced tracking issues before items finally arrived.
Auto-generated from all reviews of this business. For reference only.
Beautiful chandelier but unfortunately it didn't work out for me
The chandelier was beautiful but it was too heavy for my canister. It did take a long time to put together including the installation process. There was some miscommunication with Flyachilles and after some emails, they agreed to refund me a portion of the sales price instead of a larger store credit they offered me (this was a one time project for me). The shipping after the order was placed was much longer than expected and I needed this much sooner as I am getting my home ready for sale. If you have time, it will be fine for you. I am seeking a refund as I cannot use the chandelier.
Reply from Flyachilles2026-05-18
Hi Kenny,
We’re sorry to hear about your frustrating experience, and we sincerely apologize for the delay in communication and the inconvenience caused by the shipping timeline.
We understand your concern about seeing a similar-looking product elsewhere. However, products that appear similar online may differ in materials, dimensions, finish, components, quality control, and overall construction. We work to provide products that meet our own quality standards, along with proper packaging and customer support.
That said, we should have communicated more clearly and responded more promptly. We are reviewing this case internally to improve our response time and shipping updates. Please contact us with your order details, and our team will do our best to assist you with the shipment status or available resolution.
Again, we apologize for the inconvenience and appreciate your feedback.
Flyachilles Team
So far, so good. Site was easy to navigate and pictures of the product were high quality. I had also received an email for 5% discount as a new customer, but did not realize it until after I placed my order. I replied to the email to ask that the 5% discount be refunded to my card for this order. The company responded within 24 hours and the refund was applied. A great example of being customer focused.
Easy ordering. Description on the web site was accurate. Shipping updates were helpful.
The light was built like a tank! High quality. Lights up trees all across my backyard. Neighbors came over offering cocktails while the enjoyed the lights on the first night we plugged them in.
I bought an outdoor lamp for my patio for $122. What came was an 8 ounce piece of plastic that would blow over with a breeze. Complete JUNK. A product that Spenser Gifts would sell. The company is a rip off!!!!!!!
Reply from Flyachilles2026-05-09
Hi Arthur,
We’re very sorry that the product did not meet your expectations. We understand your frustration and sincerely apologize for the disappointment.
We stand behind our products and would like the opportunity to help. Please contact us at [[email protected]](mailto:[email protected]) with your order number, and our team will review this right away and assist with a return, replacement, or refund based on your situation.
Thank you for your feedback — we’ll use it to improve.
Flyachilles Team
I chose the Flyachilles product for its craftsmanship and timeless appeal for my home last year. When it came time to order product for the shop I knew exactly where to go.
The product is great. Wonderful designs. I bought two moon lights that are solar powered, and just bought two more that will be hard wired. Love these designs, and the company.
I was able to compare all the available models quickly and easy. All information needed to make a smart decision was there, and didn’t need to look hard to make my informed choice of fan. Thanks
I loved the selections, but when I tried to contact customer service, I was on hold for 20 minutes before I was transferred to an answering machine. I left a message but have not heard back from anyone. I am hoping for an exceptionally expedited delivery and was inquiring about how or if that could be effected, but to no avail.
I had a few questions about one of the ceiling fans. The sales person I chatted with online was very helpful. The one question she did not have access to was answered in an email I received the next day. Beautiful fans, reasonable prices.
What a scam!!! You take my order , get paid. Provide a bogus tracking number the order never arrives. I try to call your “888” and the phone number is disconnected. Emails go unanswered… And in the meanwhile you send this survey? If I could have given you a ZERO rating I would have. TOTAL SCAM ARTISTS
Reply from Flyachilles2026-04-16
Hi Dan,
We’re really sorry to hear about your experience — this is definitely not the experience we aim to provide.
We want to clarify that we do not send fake tracking numbers. In some cases, tracking updates can be delayed or show limited information in the early stages of transit, especially with international shipments.
We also take communication seriously. If you were unable to reach us by phone, we sincerely apologize — our lines may occasionally be busy, but we always respond to emails as quickly as possible.
Please contact us directly at [email protected]
with your order number, and we will investigate this immediately and make it right — whether that means reshipping or issuing a refund if necessary.
Your satisfaction matters to us, and we’re committed to resolving this properly.
Best regards,
Flyachilles Support Team
The purchase process was quick & simple… I thought the price was high but once I got the lights, I understood why. These lights are super bright, vibrant precise colors, absolutely stunning! The lights are heavy duty, not cheaply made. Cords are strong & thick.
Beautiful clean style with all of the functions we could want!
We are looking forward to having this fan in our log cabin bedroom. Straightforward and intuitive ordering and a clean, informative site.
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