Flyachilles offers stylish lighting, ceiling fans, furniture, and home décor for indoor, outdoor, residential, and commercial spaces. We are committed to quality products, secure shopping, reliable delivery, and helpful customer service.
Written by the business, not verified by us.Flyachilles (flyachilles.com) has a 4.6 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of unique lighting choices and appreciate how easy it is to browse and navigate the website. Consumers note that the items are very well-made, beautifully designed, and look truly exceptional when installed in their homes or outdoor spaces. Some reviewers were not happy with shipping times, mentioning that they experienced significant delivery delays or had still not received their purchases after waiting. A few other people also felt that the order process took longer than expected or faced tracking issues before items finally arrived.
Auto-generated from all reviews of this business. For reference only.I contacted FLYACHILLES by email, as I had questions about a specific ceiling pendant light, (prior to making any purchase.) I was contacted right away by one of their kind and knowledgeable support staff, who quickly answered all my questions. It was with this type of customer service, that was the deciding factor with my purchase. I’m looking forward to receipt of one of their beautiful ceiling lights; and am hopeful it will arrive soon.
Was easy to order. Can’t wait to receive our light for our new outdoor kitchen.
So excited about outdoor lighting. This was the only website that offered the style and function I was looking for.
The woods and especially lighting bugs must be seen as they cannot be described except for beautiful!
Great range of products and excellent Customer Service. I've ordered from Flyachilles several times and have always been very happy with my purchases.
There was a delay in receiving my order but customer service reached out to me to help address the issue. This was much appreciated.
Very quick service with something that I appreciated
Definitely classy and modern well priced design styles for ceiling fans and light fixtures. Website is well organized with large images of different available style colors and options. There are also numerous multiple item discounts when ordering 2 or more pieces of an item.
Web site hard to find item again. Ordered a white strip light but called customer service to cancel item and replace with a black motion sensor one ( no white). Representative gave me different information than what sales did. Took me 4 days to straighten out order. Now awaiting item
I found the exact ceiling fan that i was looking for to compliment my living room -the matte black looks good with my black wood stove and decor. the reviews were excellent. i had to email customer service with a question and received an informative professional response in a reasonable amount of time. i didn’t realize that the fan shipped from overseas but other than the shipping time being a little bit longer its not a problem. i was not responsible for paying any extra import tariff fees -which was a concern of mine. The company paid the tariff. i would order from again.
We ordered the brown and black landscape lights. They were quality built. The lights felt solid, heavy weight and well designed. They were packaged well with easy instructions and a barcode for customer service. They perform nicely with plenty of brightness and duration. When one light didn’t work, I scanned that barcode and customer service shipped me a completely new box the same day. It doesn’t get better than that.
I ordered a fan on April 13, 2026. On the 29th of April, I called customer service to see why I had not received the item. The rep was totally unaware of why the shipment had not progressed. I had the receipt from the shop. On the 08th of May, I registered a dispute with Amex. Shortly thereafter, FA contacted me and said, I quote, "If you will cancel the dispute and remove your negative review, we will refund your money." Our bank will not let us do this unless you comply." I am reasonable and run a business, so I gave them the benefit of the doubt. Wrong choice; I have heard nothing from this company. So I have reinstated the dispute. This makes me furious; the original purchase was 6 to 8 days shipping. Consequently, I have ordered a new fan from a family-owned business out of Texas; it arrived in 4 days. Customer service is blind.
Hi Sharon, we sincerely apologize for the delay and for the frustration this experience caused. Your order was delayed in transit, and we understand how disappointing it was not to receive clearer updates sooner. Regarding the refund, once a chargeback/dispute is opened with Amex, the payment is handled through the bank’s dispute process, and we are not able to issue a direct refund while the dispute remains active. That is why we asked for the dispute to be cancelled first, so we could proceed with the refund properly. However, we have not received confirmation that the dispute was withdrawn, so we have been unable to complete the refund on our side. We regret that this situation was not communicated clearly enough and that it led to a poor experience. We are reviewing this internally to improve our shipping follow-up and customer communication. We are sorry for the inconvenience and frustration this caused. Flyachilles Team
Nice website.. easy to navigate and easy process to buy
So far, so good. I haven’t received the product yet, so I’m only basing my rating on my experience so far. I’m wondering if you could give me a date when I would expect to receive my product? Thank you.
Giving this company a try. Counting on quality product.
Smooth ordering. And all details clear
Product came as promised, is of good quality and properly represented on the website. Also a great price.
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