Alex made the process simple and he was…
Alex made the process simple and he was very patient with me.
About FreeRateUpdate.com
Data updated- Website
- freerateupdate.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 27 reviews
- Replies to negative
- 75% (12/16)
Do you own FreeRateUpdate.com? Claim this profile for free and start replying to reviews.
About this business
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one.Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs.By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish.Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
Written by the business, not verified by us.Is FreeRateUpdate.com legit?
FreeRateUpdate.com (freerateupdate.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 75% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
Such an easy process from start to…
Such an easy process from start to finish. Loan officer, Pierre Nguyen was very attentive, helpful, patient and informative. He helped through all stages of the process. Loved working with him.
Reply from FreeRateUpdate.com2026-08-10
Thank you, Shelly! So glad Pierre made the process feel easy and well-guided from start to finish. 😊
Waiting on line for extended time
Waiting on line for extended time . No human returned my call!
Reply from FreeRateUpdate.com2026-08-05
We aim to connect people quickly — if you're still waiting to hear back, feel free to call 844-326-3442 directly.
My loan officer Troy was always super…
My loan officer Troy was always super helpful and very available. He was always patient and never made me feel pressured in any way. The process was quick and easy and there was no hidden surprises. I would definitely recommend them.
Reply from FreeRateUpdate.com2026-07-30
Thank you for sharing this! So glad Troy made the process feel patient and pressure-free. 😊
Daja! Was so easy to work with
Was able to help me get a loan and work on my terms
Reply from FreeRateUpdate.com2026-07-31
Thank you, Cynthia! We're glad Daja worked with you on your terms. 😊
Very easy to use
Reply from FreeRateUpdate.com2026-07-24
Thank you, Linda! Glad it was an easy process. 😊
It was such an easy process
It was such an easy process. Took one day to apply and be approved. Excellent communication and I was kept informed of the progress securing my loan. Closed my loan and was funded in 3 days.
Reply from FreeRateUpdate.com2026-07-21
Thank you, Dave! We're so glad the process was quick and smooth, and that you were kept in the loop every step of the way from application to funding. We appreciate you taking the time to share this!
Family members
It was really nice working with you.Every thing went as you would hope for. The whole process went smoothly and with a smile hard to do anymore. Thank you
Reply from FreeRateUpdate.com2026-07-23
Thank you, Sandra! So glad the process went smoothly and that it felt like a positive experience from start to finish. 😊
Very quick turnaround with this company.
Reply from FreeRateUpdate.com2026-07-21
Thank you for the kind words, Paula! We're glad you had a quick experience working with us.
Every thing was handled properly and…
Every thing was handled properly and perfectly. Easy with the help of my agent.
Reply from FreeRateUpdate.com2026-07-21
Thank you, Thomas! We're so glad everything went smoothly and that your agent made the process easy for you.
Marcos del RioUnited States · 5 reviews · Verified · Experienced 2026-07-14 ·
Excellent experience
Giovanni was very kind and helpful. Excellent professional, he explained everything to me and answered all my questions. Thank you.
Reply from FreeRateUpdate.com2026-07-21
Thank you, Marcos! We're so glad you had such a positive experience and that all your questions were answered along the way.
Prompt service very informative
Reply from FreeRateUpdate.com2026-07-13
Thanks, James! Glad our team could get you clear, quick answers.
WCL Review
They were wonderful, professional, easy to understand, transparent, knew the business, and non-pushy. Great experience with Michael Erickson from West Capital Lending.
Reply from FreeRateUpdate.com2026-07-10
Thank you, Roxanna! So glad Michael Erickson made the process transparent and easy to understand — we'll pass along the kind words. 😊
So helpful and courteous
My interest was at the top of the list. Lower payment, keeping the interest as low as possible and combining both loans. Phone application was a smooth and easy process .
Reply from FreeRateUpdate.com2026-07-09
Thanks so much for sharing this, Ida! We're glad the phone application felt smooth and that keeping your payment and interest as low as possible was a priority. 😊
I appreciate being connected with West…
I appreciate being connected with West Capital. My Loan Officer, Bradley Conroy, has been attentive and efficient through the entire process.
Reply from FreeRateUpdate.com2026-07-09
Thank you, Tricia! So glad Bradley Conroy has been attentive and efficient — we'll be sure to pass along the kind words. 😊
Response was quick and multiple
Response was quick and multiple, thanks
Reply from FreeRateUpdate.com2026-07-06
Thanks, Gary. Glad the responses came through quickly for you, and we appreciate you taking the time to share it.
just a sales palatiform
just a sales palatiform. marketing scam
Reply from FreeRateUpdate.com2026-07-08
Thanks for the feedback. FreeRateUpdate is a free service that connects consumers with licensed lenders so they can compare rates and options that fit their needs.
Heloc loan
Mark was a amazing help. I appreciate all his time and effort 👌
Reply from FreeRateUpdate.com2026-06-29
Thank you so much, Cynthia! We're so glad Mark gave you his time and effort and was such a great help to you. We'll be sure he hears your kind words. Thank you for the wonderful review!
Drazra was very good
Drazra was very good. She explained everything. She answered my questions. She should be regonzin for her work. Thank you
Reply from FreeRateUpdate.com2026-06-29
Thank you, Helen! We're thrilled Drazra took the time to explain everything and answer all your questions. Recognition well deserved, and we'll make sure she hears your praise. Thank you for the kind review!
consolidation loan
everybody i talked to was nice and walked me throw each step ,
Reply from FreeRateUpdate.com2026-07-31
Thank you, Wesley! We're glad the people you spoke with explained each step clearly. 😊
People also looked at
Avail 3.7
ServicePlus Home Warranty4.0
True Link Financial4.5
Mutual of Omaha Mortgage
LENDGO.COM
LoanBright
RentSpree4.5
Autotrader4.0