FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one.Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs.By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish.Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
Written by the business, not verified by us.FreeRateUpdate.com (freerateupdate.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 75% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-08-12.
I applied for refinance on my home. Greg Schroeder and Scott Drauher were awesome. They were very helpful and patient with me in all the processing. Very friendly and courteous. They kept me informed on everything. I look forward to dealing with Rocket Mortgage. They have great customer service and I will definitely recommend them to everyone.
My initial contact has been excellent ADAM DELON in process of financing still to be contacted with next person ie loan processor
Our loan agent was very nice, courteous and so helpful..she was very patient with us and answered all our questions. She really worked for us to get the best refinance and was looking out for our best interests and kept us in the loop with lots of phone conversations. She is a great asset to LoanDepot!
Tina was very helpful and understood what I wanted in a refinance package. There wasn't any pressure only answers. I felt their rates were more than competitive.
They were the first to contact me and their representative was knowledgeable and very nice!
Kimberly Langbord is a true asset to this company. She is very knowledgeable, professional, and personable. She's one of the "good ones" as they say.
Everyone was great and I did most of it on my phone
Ed seemed to love his job and appeared to have a genuine interest in finding me the best loan. Great company vibe.
I'm realy not sure what I expected. I was just looking for a broad estimate of what the loan rates would be and how much I could barrow. With in seconds of me hitting the enter button my phone it blew up with calls and it continued for several days. The lender I chose has been great to work with and we are almost ready to close. I will say the Rocket Mortgage was a little aggressive, not sure if I was talking to a computer, he would stop long enough for me to tell him we had already made a decision on a lender.
Jessica was great, very helpful, honest and was always immediate with her response to my phone calls and emails. I would recommend Jessica for any loan needs.
My contact Matthew at Cross Country went far and above to make it happen in a timely manner. I worked with Loan Depot for over four months and they could not get their act together and close the Loan so I had to cancel. Very happy with Matt.
Good service. The closing fees a bit high...
Agent Jake is very patient and professional.
So far everything through Loan Depot has been good, our loan officer Bassel Elbathy, has been very explanatory about every detailed thing where it was made clearly to us.
So far the experience has been excellent but waiting for approval and closing before I can be totally fair with my review. So far a great experience.
Nicole has been awesome so far with the loan process
David was thoroughly professional and at the same time patient and cordial with me--no small accomplishment since I suffer from Parkinson's Disease, failing eyesight, diminished hearing, and a speech impediment. I never felt pressured or manipulated, unlike the unpleasant sales tactics others among his would be competitors employed. David was the first among several mortgage professionals to contact me and I never saw any reason to "swap horses in mid-stream" to another company's representative. We are not quite finished with our refinance but I am confident that David will capably guide us toward ane across the finish line. Sincerely yours, Lawrence Elliott
Your underwriter tried to get me to have cash and stocks and bonds to cover the complete loan. The loan to value was about 54% of the house value not until I said I would inform fair housing that you were trying to make me have twice the loan value did they stop. They tried to make my wife get a letter from her employer that she was employed even though the employer was listed on the last two tax returns and she is an R.N. and according to the last to loans I did as long as she was employed as and R.N. it did not make any difference how long she had been with her current employer because she was still working as an R.N. doing the same thing nursing. Since we own more than one house buying and refinancing is done on a regular basis by me. Everyone else was great and a real help but they are stuck with the underwriter(s).
I HAVE HAD EXCELLENT SERVICE. MY BROKER HAS MOVED ALONG VERY QUIKLEY WITH THE LOAN KEEPING ME INFORMED AS SHE GOES ALONG.
Saved me from giving rocket mortgage $14,000. Same loan with Loan Depot was $10,000+ less.
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