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Money & Insurance

FreeRateUpdate.com

ClaimedCollecting reviews

100 reviews

4.2100 reviews
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About FreeRateUpdate.com

Data updated
Website
freerateupdate.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
27 reviews
Replies to negative
75% (12/16)
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About this business

FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one.Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs.By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish.Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co

Written by the business, not verified by us.

Is FreeRateUpdate.com legit?

FreeRateUpdate.com (freerateupdate.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 75% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

D
Donald BrooksUnited States · 1 review · Verified ·

A round trip to HEAVEN!

My experience with Danielle Carlisle could not have been better. She was so helpful and found a way that could help us, that we had never been offered by any other lender. She was so pleasant and patient, it is something that has been lost in todays environment. We are looking forward to working with Loandepot, especially if it is with Danielle, or other people half as nice and caring as she is. (No I'm not her father) Thank you very much, Don Brooks.

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Glenda HortonUnited States · 1 review · Verified ·

It has been a very good experience…

At Loan Depot It has been a very good experience working with my own Lending Officer. She's been the 👌 best.

E
EmilyUnited States · 1 review · Verified ·

Very friendly

Very friendly, knowledgable, and seem to care about you and your needs.

C
CharlesYoungUnited States · 2 reviews · Verified ·

Dominic Salemi was a resource within…

Dominic Salemi was a resource within your company who made the whole experience much easier & less cumbersome. He assisted at every turn & was Johnny on the spot when I needed him. Thanks Dominic!

K
Kathy GarrisonUnited States · 3 reviews · Verified ·

I give Joe 5 stars

I give Joe 5 stars! He has been amazing with this entire process! Everything has been explained to perfection! I truly appreciate his time and knowledge on every aspect of the entire process!

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FredrickUnited States · 1 review · Verified ·

Very helpful and grear to work with

J
JenniferUnited States · 1 review · Verified ·

Absolutely the best customer service I…

Absolutely the best customer service I have received!

M
MichelleUnited States · 1 review · Verified ·

Great people and a quick easy refi.

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RandalUnited States · 1 review · Verified ·

Michael was great.............just…

Michael was great.............just having problems getting an appraiser here to see my home.

F
Felt at ease with lending offUnited States · 2 reviews · Verified ·

Nick Casale was the first lender i…

Nick Casale was the first lender i called back. He explained several factors of the equity loan. I called others lenders but decided to go with Nick. His professional, and approachable attitude set my nerves at ease with the project I had in mind.

F
FrancisUnited States · 1 review · Verified ·

James Doyle

James Doyle was a pleasure to do business with. He was pleasant, courteous, and knew his stuff very well. I would highly recommend him as a credit to your company.

c
customerUnited States · 3 reviews · Verified ·

The hidden fees made it uncompetitive…

The hidden fees made it uncompetitive w/my other offer. And now my husband and I are getting copious phone messages from your staff. Get real.

A
AliciaUnited States · 1 review · Verified ·

first time buyer!

Loan Depot has so far proven t be a transparent process. Our agent Will T. has walked both my husband and I through the this very carefully. Our previous experience with a popular American bank was surprisingly deceptive. Then we tried an online bank to begin the process and were pushed with a hard sell and a notary at my door 2 days later signing papers before ever seeing an actual estimate. Thanks Will for sticking with us.

D
DelmaUnited States · 1 review · Verified ·

Everything was fine with my lender…

Everything was fine with my lender oficial and I’m grateful

N
NormanUnited States · 1 review · Verified ·

Allen Alabood

Allen Is the absolute best sales person I have ever worked with

J
JeannieUnited States · 2 reviews · Verified ·

Excellent customer service.

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GeorgeUnited States · 1 review · Verified ·

Have been very helpful and easy to work…

Have been very helpful and easy to work with.

R
RobertUnited States · 1 review · Verified ·

Mortgage shopping enhanced by…

Mortgage shopping enhanced by freerateupdate.com connected me to many lenders, albeit too many. To get that 5th star, they would need to inform me whom they intend to send my data to, and allow me to select just the few that based on metrics and ratings they show, make sense to work with. Or, take my core data, profile it, match to lenders looking for that, get bid rates, present the rates all at once, on an ongoing competitive bid basis over 3 days letting them outbid each other. The volume of calls is good for shopping, but it is not efficient.

J
JosephUnited States · 1 review · Verified ·

The process was very simple and the…

The process was very simple and the loan officer Matt Angelo was nice, responsive and very easy to work with. I would recommend Cross Country for a re-finance.

R
Rick T.United States · 1 review · Verified ·

All parts of the process were handled…

All parts of the process were handled professionally and pleasantly.

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