FreeShipping.com is a paid membership offering 10% Cash Back on eligible purchases plus Rebates on Shipping, Returns and Food Delivery, along with Price Protection at 1,000+ stores with monthly payouts. The Reviews Are In Start Saving Today Shop your favorite stores & brands Save 10% Cash Back when you shop Submit rebates post purchase Get Paid monthly by PayPal or check Get Started Shop 1,000+ Stores See All Stores More Ways to Save Every Day With over 20 years of experience, FreeShipping.com is a trusted way to make every purchase go further — with potential savings of $3,250 per membership year! Earn 10% Cash Back at 1,000+ stores every day. Save on shipping and return shipping costs. Get rebates on eligible food delivery fees. Get paid the difference if an item’s price drops. Satisfaction Guarantee If you don't love FreeShipping after 30 days, we'll give you a full refund for your first month of membership. You can even keep any Cash Back you earned during that time. Cancel FreeShipping.com anytime. No cancel fees. No questions asked.
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Is FreeShipping.com legit?
FreeShipping.com (freeshipping.com) has a 3.6 out of 5 rating on OK.one, based on 145 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 30% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Refund, Price. Last updated 2026-08-31.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers appreciate the straightforward process of earning cash back and getting shipping costs rebated on their daily online purchases. Many people also enjoy the price protection feature, stating that it helps them save money easily when items go on sale.
Some reviewers were not happy with unexpected monthly fees and ongoing difficulties in tracking or receiving their cash back. Consumers noted that the subscription terms can be unclear during sign-up, which frequently leads to unwanted charges. Other individuals mentioned that reaching out for support or trying to resolve payment issues can be frustrating and slow.
Auto-generated from all reviews of this business. For reference only.
Getting the free shipping and works pretty well rebates…
Getting the free shipping and rebates works well, however when returning an item, getting the return shipping is a multi-step process. Waiting for confirmation and documentation of the return in order to obtain the return shipping fee, can be rather complicated and discourages me from using this feature. Who has the time go through the process with not only FreeShipping.com,but also with the retailer.
Aside from that issue, I love FreeShipping.com and have used it for many years and plan to continue using it.m
Reply from FreeShipping.com2026-06-25
Thank you for taking the time to share this, Nancy! We're always working to improve and provide greater value to our members.
Thank you for the feedback, Gloria. We're sorry it felt that way! Our goal is always to help you get the most out of your membership. If you have any questions, our dedicated customer service team is standing by, ready to help at [email protected] or by phone at 1-800-869-5597.
I didn't know about this website/service until I received the introductory email. I'm glad I tried it.
Reply from FreeShipping.com2026-06-25
Welcome to FreeShipping.com, Marianne! Make sure to check out all the benefits including 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day.
Free Shipping is so easy to use, and it's a welcome solution to high shipping costs. For a low fee every month, I can have my shipping costs rebated to me every month. Besides that, many sites also give a bonus rebate for shopping there--more money back in my pocket. I have been a member for many years, and I plan to continue.
Reply from FreeShipping.com2026-05-29
We love hearing that you’re seeing real savings, Marquita. That’s exactly why FreeShipping.com has been helping our members for over 20 years. We’re excited to keep the savings going and Cash Back flowing!