FreeShipping.com is a paid membership offering 10% Cash Back on eligible purchases plus Rebates on Shipping, Returns and Food Delivery, along with Price Protection at 1,000+ stores with monthly payouts. The Reviews Are In Start Saving Today Shop your favorite stores & brands Save 10% Cash Back when you shop Submit rebates post purchase Get Paid monthly by PayPal or check Get Started Shop 1,000+ Stores See All Stores More Ways to Save Every Day With over 20 years of experience, FreeShipping.com is a trusted way to make every purchase go further — with potential savings of $3,250 per membership year! Earn 10% Cash Back at 1,000+ stores every day. Save on shipping and return shipping costs. Get rebates on eligible food delivery fees. Get paid the difference if an item’s price drops. Satisfaction Guarantee If you don't love FreeShipping after 30 days, we'll give you a full refund for your first month of membership. You can even keep any Cash Back you earned during that time. Cancel FreeShipping.com anytime. No cancel fees. No questions asked.
Written by the business, not verified by us.FreeShipping.com (freeshipping.com) has a 3.6 out of 5 rating on OK.one, based on 145 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 30% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Refund, Price. Last updated 2026-08-31.
Most reviewers were somewhat happy with their experience overall. Consumers appreciate the straightforward process of earning cash back and getting shipping costs rebated on their daily online purchases. Many people also enjoy the price protection feature, stating that it helps them save money easily when items go on sale. Some reviewers were not happy with unexpected monthly fees and ongoing difficulties in tracking or receiving their cash back. Consumers noted that the subscription terms can be unclear during sign-up, which frequently leads to unwanted charges. Other individuals mentioned that reaching out for support or trying to resolve payment issues can be frustrating and slow.
Auto-generated from all reviews of this business. For reference only.This is the WORST company ever. It is a scam. Please stay away from this company.
Hello Steve, we're very sad to hear that your experience left you feeling this way. We'd love to talk with you and understand what part of the process left you dissatisfied with our transparency. To protect your privacy, please email us at [email protected] and we'd love to work with you to improve your satisfaction.
Being able to buy pet food and not worry about the shipping cost AND getting money back is awesome, my brand NEVER goes on sale! Would love to be able to request new stores directly on the site.
That's a puuuurrrrrfect use of our benefits! We hope your kitties are enjoying their food and that they got some treats from your payout 😺
Dont recall signing up for this service. When I went thri the reset passsword steps, it said my credentials provided were not valid. so I just sent a message to the people to CANCEL my subscription or membership, please.
Hello Kandis, we're so sorry for the frustration this has caused! During sign-up, members must provide consent to the membership and billing terms before the FreeShipping.com enrollment process is complete. However, if you're getting a message that your credentials are wrong, your email or password may have been entered differently at sign-up, or your account may be with a different service. Our Customer Service team should be getting back to you soon if you emailed [email protected], and will be able to help you!
Hello Sama, we're very sorry that your experience with us left you feeling this way. We'd love to hear more and see if we can reach a resolution. To protect your privacy, please email us at [email protected] to provide us with further details.
Switch and bait classic. First an offer for $10 free shipping, then a $2 charge for a 7 day “free” trial. Hidden in the fine print is a notice of automatic renewal at $20 a month. I asked my credit card company to cut them off
Hello Bob! FreeShipping.com memberships do require consent during sign-up, including agreement to the membership and billing terms before enrollment is completed. We’d be happy to help you cancel your membership if you're no longer interested in the program. Simply email us directly at [email protected].
★☆☆☆☆ The advertised discounts SOUND good, but actually getting them approved is basically impossible (by design). Instead of an automatic process, I you have to email customer support and wait for approval before receiving the discount. This completely defeats the purpose of a convenient savings service and makes using the PAID ($19/month) membership frustrating (by design). For 10% discount I’d need to be buying $190 of Kohls products monthly *just to break even*!! F———
Hello Simon, please allow us to clear up a couple of points of confusion! You only need to email Customer Service for your Welcome Bonus since you were not a member at the time of purchase, and we can't verify that order. After you sign up, your Cash Back will track automatically, and you can submit rebates through the portal. Additionally, you receive Cash Back at over 1,000 stores, not just Kohl's! You can view the full list of sites on our website, but the program includes many large retailers such as Walmart, Home Depot, JCPenney, and Chewy, just to name a few. Additionally, 10% Cash Back is only one of our Benefits. Make sure to check out Shipping Rebates, Food Delivery Rebates, and Price Protection! We'd love to help you better understand the program. Contact [email protected] with any other questions you have!
Done and done 😎
They were awesome. They immediately cancelled the account and refunded my money understanding that I had emergency surgery and was not paying attention to my cc statement as soon as the were told that they refunded all charges. They are a top notch company that cares!
Hey Traci, we're so glad our team was able to assist you! We hope you're healing well after surgery and feeling great 💚🩵
Saving money is always a good deal!
After answering questions , the service was everything in a week and a half
We're so glad we were able to help you achieve your savings goals, Rashaan!
I recommend this rebate service to everyone whose monthly shipping expenses are over $190 a month.
We love hearing that you’re seeing real savings, Mark. Don't forget about our other benefits, including Cash Back, Return Shipping Rebates, Food Delivery Rebates and Price Protection!
Cash back do not reflect automatically and have to email multiple times but still some of the cash backs are never awarded.
Hey Poonam, we’re so sorry for the frustration this has caused and thank you for letting us know! In some cases, stores take up to 7 days to report purchases made through FreeShipping.com, which could cause the delay. If it’s been longer than that, please submit a missing Cash Back claim through your Help Center and our team will review it, or contact them directly at [email protected]. We'd love to help you track down those savings!
I do like Freeshipping but get very frustrated with their lack of giving the 10% payouts. I have to watch the site like a hawk because so many of the cashback purchases don't automatically register as they should. If they don't register you don't get paid for them! Freeshipping makes you go through hoops to prove the purchase and then you have to wait a couple months for possible payment! It's handled poorly and again you have to watch this payment closely and remind them after the 8 weeks.
Hello Valerie, we’re so sorry for the frustration this has caused and thank you for the feedback! If this is a continued issue, there may be some interference causing your purchases to not be captured such as; Third party browser extensions, using an app, ad blockers, or applying outside promo codes. Some stores can also take up to 7 days to report purchases back to us, but if it's been longer than that we are always happy to investigate!
Welcome to FreeShipping.com, NPW! Make sure to check out all the benefits including 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day.
Free Shipping refunded me quickly. -- Jill Alexander
Hello Jill, we're sorry this caused frustration for you. FreeShipping.com memberships do require consent during sign-up, including agreement to the membership and billing terms before enrollment is completed. We're glad our team was able to help you with this situation.
Easy to use and pays out fast. They are reliable and accurate. I have the website tab pinned so I can use it often. Out of the 3 or 4 cash/points services that I use, this one is the best.
Thank you for sharing your experience, Tim! We’re glad the process felt simple and speedy. Saving money shouldn’t cost you time.
i havn't seen the benefits of my subscription
Hey Rosa! our goal is always to help you get the most out of your membership. Make sure to check out our website for details on all the benefits, including 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day. If you have any questions, our dedicated customer service team is standing by, ready to help at [email protected] or by phone at 1-800-869-5597.
A few times when I have ordered from Amazon to deliver to another address other than my billing address, my shipping rebates have been denied. Amazon does not usually provide the billing address on the email receipt or the order summary, so it's nothing I could do to provide a billing address on the proof of purchase for the rebate claim. They cited this as the reason for denying my rebates a few times, so I've had to stop ordering from Amazon. Given that their membership cost per month is really steep, denying rebates just makes you rethink paying for their 'service'.
Hello Su, we're sorry that this situation has been confusing. All rebate claims must have proof of billing address, and we do receive them for most Amazon Rebate Claims. If you need assistance finding that information, we'd recommend contacting Amazon customer service, and they should be able to help you.
We try our best to make saving money a simple process for our members!
It was an easy transaction
Thank you for sharing your experience, Patrick! Saving money shouldn’t be complicated.
145 reviews matching
ShopSmarter
Smarty
MultiPolls
Pagazani.com
Coupert Science LLC
CouponCabin.com
Ykards
Play2dollar