FreeShipping.com is a paid membership offering 10% Cash Back on eligible purchases plus Rebates on Shipping, Returns and Food Delivery, along with Price Protection at 1,000+ stores with monthly payouts. The Reviews Are In Start Saving Today Shop your favorite stores & brands Save 10% Cash Back when you shop Submit rebates post purchase Get Paid monthly by PayPal or check Get Started Shop 1,000+ Stores See All Stores More Ways to Save Every Day With over 20 years of experience, FreeShipping.com is a trusted way to make every purchase go further — with potential savings of $3,250 per membership year! Earn 10% Cash Back at 1,000+ stores every day. Save on shipping and return shipping costs. Get rebates on eligible food delivery fees. Get paid the difference if an item’s price drops. Satisfaction Guarantee If you don't love FreeShipping after 30 days, we'll give you a full refund for your first month of membership. You can even keep any Cash Back you earned during that time. Cancel FreeShipping.com anytime. No cancel fees. No questions asked.
Written by the business, not verified by us.
Is FreeShipping.com legit?
FreeShipping.com (freeshipping.com) has a 3.6 out of 5 rating on OK.one, based on 145 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 30% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Refund, Price. Last updated 2026-08-31.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers appreciate the straightforward process of earning cash back and getting shipping costs rebated on their daily online purchases. Many people also enjoy the price protection feature, stating that it helps them save money easily when items go on sale.
Some reviewers were not happy with unexpected monthly fees and ongoing difficulties in tracking or receiving their cash back. Consumers noted that the subscription terms can be unclear during sign-up, which frequently leads to unwanted charges. Other individuals mentioned that reaching out for support or trying to resolve payment issues can be frustrating and slow.
Auto-generated from all reviews of this business. For reference only.
I am not sure how I got signed up or what it is connected to, but just today I got a check for $15.00. Not sure about the program, and could use some information on the program so I know what to do to continue, and tell friends!!!! Thank you for the check.
Reply from FreeShipping.com2026-07-23
Welcome to FreeShipping.com, Mr. C! You should have received serval Welcome Emails from us explaining our program and its benefits. Make sure to check out all the benefits including 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day. If you need assistance logging in or have any questions, just reach out to our team at [email protected] or by phone at 1-800-869-5597. Our goal is always to help you save the most money when shopping online.
PLEASED with FREE SHIPPING....Appreciate the Shopping % Cash Refunds and that for Return Shipping
Reply from FreeShipping.com2026-07-23
We're glad to hear you're enjoying the program, Ava! Don't forget to check out Food Delivery Rebates and Price Protection to grow your savings even more.
Absolutely awful. I cancelled a couple of months ago the same day I signed up. Was charged for months and never even got the rebate that I signed up for.
Noticed July
Reply from FreeShipping.com2026-07-23
Hello Ashley, we're very sorry that the cancellation process was frustrating. We try to make canceling as simple as possible, and you should have received a Cancel Confirmation email if you completed all the steps. If you still need assistance, our Customer Service team is available at [email protected] or by phone at 1-800-869-5597. They will be more than happy to help you make sure that everything is taken care of.
I wish there was someway that it would just always be wherever I go to purchase things. I don’t remember to go onto your site first, and I’m losing money every month because I’m not getting back as much as I’m paying as a monthly fee. Is there someway that it can automatically be applied to my purchases that would be so helpful…
Reply from FreeShipping.com2026-07-23
Hello Ursula, thank you for this feedback! We're always looking for ways to provide greater value to our members. One recommendation we have is to pin or bookmark the site in your browser; that way, you'll always see it when you go to shop! If you do forget, some of our benefits, such as Price Protection, don't require an initial purchase through the site, so you can still add to your savings!
Experience with FREESHIPPING has been very good. Had some issues early on and brought them to the attention of customer service management and they fixed the problem. Every thing has been good since March.
Reply from FreeShipping.com2026-07-23
Thank you for your kind words about our team, Kihei! We strive to make your shopping and, most importantly, your savings journey as smooth as possible.
Don’t buy in this company.
They show Misleading information in ads.
Now they want to fix it send me a check of low refund.
I don’t know where to return this items or who contact to return it.
Reply from FreeShipping.com2026-07-23
Hello Javier, we're very sorry if you felt misled by our advertising. Our goal is always to help you save the most money when shopping online. If you had difficulty claiming your welcome bonus or have decided our program isn't for you, our Customer Service Team is available at 1-800-869-5597, ready to help. To clarify, we do not handle any shipping or handling of purchased items, so you would need to contact the store you made your purchase from for any issues regarding what you received.
I got caught in their fishing net. Under the guise of saving money and free shipping.
For the average retired person like me this would be draining my bank account monthly.
The sign up process was very deceptive in my opinion. I made a small automotive parts purchase online didn't realize this was a pop-up advertisement I thought it was part of the checkout process of the store. My shipping on my order was $10 so how does charging me $30 to $40 monthly give me free shipping.
Reply from FreeShipping.com2026-07-23
We understand your concern and we definitely want to help clear this up. The charge you mentioned may be coming from a different service with a similar name as it does not align with our billing costs. However, we’re happy to double-check for you! To protect your privacy, please email us at [email protected] and our team will take a closer look to confirm whether an account exists and help resolve the situation. We understand everyone has different shopping habits, and we're happy to help you cancel your account if it doesn't match your needs.
When I first opened the app, I was supposed to pick items for less being a first time buyer. That option disappeared. I never received my item I chose.
Reply from FreeShipping.com2026-07-23
Hello Vernadette, it seems like you may be mistaking our program for a website you were shopping at. FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. We do not sell any items directly; you would click through one of our store links and then make any purchases. We also do not have or link to apps.
We're so glad we were able to help you achieve your savings goals! We’re here whenever you need us, Steve, and we're ready to help you keep earning 10% Cash Back.
I purchased several things from lands end. They only returned a portion of each sale and none of the shipping charges and each item had to be mailed back individually with a separate shipping label and mailed from the usps and the usps could not print each label. I prefer to buy in person . It has never been convenient for me to buy online , sight unseen.
Reply from FreeShipping.com2026-07-21
Hey Karen, we'd love to clarify the structure of our program. FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. When shopping through our site, you can receive 10% Cash Back on applicable purchases! To receive rebates on Shipping fees, you must submit a Rebate claim with your order details. You can also submit claims for any Return Shipping fees! We understand if our program isn’t for you, but our customer service team is standing by at [email protected] to answer any other questions you may have.
Is that what a $19 charge was for?
Not free. No explanation.
Linked to a Laura Geller purchase where I qualified for free shipping.
Scam alert
Reply from FreeShipping.com2026-07-21
Hey Janet, we'd love to clarify the structure of our program. FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. There is a monthly membership fee that members have to agree to at sign-up. However, if you take advantage of all the program benefits, your savings can far exceed that cost every month saving up to $3,250 per year! If you have any further questions, our customer service team is standing by at [email protected].
Rebates for food delivery are capped way too soon. Only worth using for a short time.
Reply from FreeShipping.com2026-07-21
Thank you for sharing your feedback, Danielle. We're continually looking for ways to increase your savings as shipping costs continue to rise. We'll pass this suggestion onto our team.
I enjoy free shipping from the retailers I use frequently.
Reply from FreeShipping.com2026-07-21
We're so glad we were able to help you achieve your savings goals! If there are any other retailers you'd like to see in the program, let us know at [email protected].
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