Great way to get some of my money back
Reply from FreeShipping.com2026-07-29
10% cash back always makes our wallets happy! Thanks for shopping with us, Helen 😊
About FreeShipping.com
Data updated- Website
- freeshipping.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 145 reviews
- Replies to negative
- 96% (45/47)
Do you own FreeShipping.com? Claim this profile for free and start replying to reviews.
About this business
FreeShipping.com is a paid membership offering 10% Cash Back on eligible purchases plus Rebates on Shipping, Returns and Food Delivery, along with Price Protection at 1,000+ stores with monthly payouts. The Reviews Are In Start Saving Today Shop your favorite stores & brands Save 10% Cash Back when you shop Submit rebates post purchase Get Paid monthly by PayPal or check Get Started Shop 1,000+ Stores See All Stores More Ways to Save Every Day With over 20 years of experience, FreeShipping.com is a trusted way to make every purchase go further — with potential savings of $3,250 per membership year! Earn 10% Cash Back at 1,000+ stores every day. Save on shipping and return shipping costs. Get rebates on eligible food delivery fees. Get paid the difference if an item’s price drops. Satisfaction Guarantee If you don't love FreeShipping after 30 days, we'll give you a full refund for your first month of membership. You can even keep any Cash Back you earned during that time. Cancel FreeShipping.com anytime. No cancel fees. No questions asked.
Written by the business, not verified by us.Is FreeShipping.com legit?
FreeShipping.com (freeshipping.com) has a 3.6 out of 5 rating on OK.one, based on 145 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 30% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Refund, Price. Last updated 2026-08-31.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers appreciate the straightforward process of earning cash back and getting shipping costs rebated on their daily online purchases. Many people also enjoy the price protection feature, stating that it helps them save money easily when items go on sale. Some reviewers were not happy with unexpected monthly fees and ongoing difficulties in tracking or receiving their cash back. Consumers noted that the subscription terms can be unclear during sign-up, which frequently leads to unwanted charges. Other individuals mentioned that reaching out for support or trying to resolve payment issues can be frustrating and slow.
Auto-generated from all reviews of this business. For reference only.What people say
Love the 10% cash back!
Love the 10% cash back, and the rebate format. But the most important benefit is good customer service. Even when a mistake is made, they quickly rectify it.
Reply from FreeShipping.com2026-07-29
We truly appreciate your kind words about our team, Lynne! Providing clear, helpful support is important to us and we’re glad we could assist you. Thank you for trusting FreeShipping.com
Arrived on time!
Reply from FreeShipping.com2026-07-29
A quick payout from FreeShipping.com means you can get back to shopping faster!
I can always count on great customer…
I can always count on great customer service. They even picked up a mistake I made in my shipping cost details and emailed me to correct it. It's a super value for all I get over the year.
Reply from FreeShipping.com2026-07-29
Thank you for your kind words about our team, Pat! We strive to make your shopping and, most importantly, your savings journey as smooth as possible.
Very professional
Reply from FreeShipping.com2026-07-29
We're glad we could meet your needs, Juan!
I love getting the10% back!
Reply from FreeShipping.com2026-07-29
And we love giving it to you!
when I told him and gave them proof…
when I told him and gave them proof that I purchased a $900 item they never got me the $90 for the item and I had the proof so I’m not very please and I’ve been with him for years. They even had a return. I could return it, and they would pay the return shipping so obviously the item existed and they have paid me for it not very pleased.
Reply from FreeShipping.com2026-07-30
Hello Harold, we're sorry for the confusion this caused! If you returned the item that would make it ineligible for Cash Back. We understand that this may be frustrating, but if you we're not satisfied with your purchase its better to get 100% back then 10%! Each store also has their own exclusions for Cash Back, so it's always good practice to review those before a large purchase. You can see all store exclusions here: https://www.freeshipping.com/cash-back-restrictions
I got my package on time
It was quick and on time
Reply from FreeShipping.com2026-07-29
We can't take credit for delivery, but we can for getting your shipping costs back!
I can’t even describe how I got sucked…
I can’t even describe how I got sucked into this thing. If you have to pay $20 a month for free shipping then it’s not free.
Reply from FreeShipping.com2026-07-29
Hey, we'd love to clarify the structure of our program. FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. There is a monthly membership fee that members have to agree to at sign-up. However, if you take advantage of all the program benefits, your savings can far exceed that cost every month, up to $3,250 a year! If you have any further questions or decide our program isn’t for you, our customer service team is standing by at [email protected].
When the option is pictured and you…
When the option is pictured and you select to use it always tells me to 'install' the FreeShipping when I already have it installed so I don't get the benefit of receiving the offer.
Reply from FreeShipping.com2026-07-30
Hello Blondie, FreeShipping.com does not host any features that would need to be installed. Our program is accessed via web browser and currently we do not have an app or browser extension. This experience might be coming from a similarly named program or another extension blocking the site. If you can contact [email protected] and send screenshots of this occurrence, we would be very interested in helping to figure it out!
Quick service
Quick service! I was not expecting a refund. It was donated to the local Animal Shelter in Harford County Md after I cashed same...Nice touch and thanks!
Reply from FreeShipping.com2026-07-30
What an amazing way to give back Dennis! Thank you for being a FreeShipping.com member and thank you for supporting our furry friends 😺
This Connection With Free Shipping Is…
This Connection With Free Shipping Is Always Right Its Always Going To Stay That Way.
Reply from FreeShipping.com2026-07-30
We appreciate you sticking with us, Julian, and we look forward to helping you save even more on your next purchase!
Membership is an absolute must
Membership is an absolute must. The money you can save with the rebates and 10% back is crazy good.
Reply from FreeShipping.com2026-07-30
Crazy savings help keep you sane while shopping! Thanks for being a member, Brian 😊
Very easy to use and the savings really…
Very easy to use and the savings really add up.
Reply from FreeShipping.com2026-07-30
Thank you for sharing your experience, Beverly! We’re glad the process felt simple and you're achieving super savings ⭐
Awesome
This has been a great experience.
Reply from FreeShipping.com2026-07-28
We're so glad you enjoyed saving with us, Raven!
Check in the mail!
I don't even have to think about it! They send money automatically! I like that!
Reply from FreeShipping.com2026-07-30
We keep payouts simple so you can focus on shopping, and more importantly, saving! Thanks for being a member, Theresa 😊
Wish it was easier to send receipts
Reply from FreeShipping.com2026-07-30
Thank you for sharing your experience Colleen, we appreciate the feedback! Saving money shouldn’t be complicated. We'll pass this along to the rest of the team and see what we can do to improve the experience. If you ever need help, our dedicated team is standing by at [email protected] or by phone at 1-800-869-5597.
good delivery
good delivery, quick refund
Reply from FreeShipping.com2026-07-30
We're glad you're enjoying your membership Joyce!
FreeShipping.com is great
This is a genuine service.
Reply from FreeShipping.com2026-07-29
We always provide genuine savings to our members like you, Shyam!
I have been happily using FreeShipping for 20 years
I have been using FreeShipping for 20 years and they have always quickly sent shipping refunds and cash back funds to me. Customer service has been FANTASTIC with quick replies and resolution of any issues I have raised.
Reply from FreeShipping.com2026-07-30
Dear Susan, we cannot explain how much we appreciate members like you! Thank you for being a loyal FreeShipping.com member and we hope to bring you even greater savings in the future 💚🩵 Love, FreeShipping.com
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