FreeShipping.com

We strive to make your shopping and, most importantly, your savings journey as smooth as possible!

Thank you for sharing your feedback, G.J.. We're sorry to hear you were frustrated with your experience. We understand you were told your account would be reviewed, and we're sorry if there was any confusion during that process. We know clear communication is important, and we're always working to improve the support experience. For privacy and security reasons, we can't discuss the details of individual accounts in a public forum. If you'd like us to review your case again, please contact us at [email protected] so we can look into it with you.

Hey Tom, allow us to introduce ourselves! FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. We have 1,000+ popular retailers in our program where you can receive 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day! If you have any further questions or decide our program isn’t for you, our customer service team is standing by at [email protected].

Thank you for sharing your thoughts! Sometimes retailers leave the program, but we're also always adding more. Reach out to [email protected] and let us know what stores you'd like to see in the program and we'll do our best to make it happen.

Hello Karen, we're sorry for the friction this has caused, but we're glad our team has been able to help you collect that Cash Back! Some stores take longer to process orders and share that information with us, so if you're frequently shopping at the same store if may have a longer processing time. If you find this is a consistent issue across stores, there may be a step in your shopping habits that is blocking our order tracking. An order may not be tracked if you opened an app, had an active browser extension, changed tabs, or didn't click through the Freeshipping.com link. Our team is always happy to help you claim all the Cash Back you're eligible for so please continue to reach out as we improve this process on the back end!

We appreciate you being part of the FreeShipping.com community, Freddie, and we look forward to helping you save even more on your next purchase!

Thank you for choosing FreeShipping.com, Jenny! Your savings journey means a lot to us.

Hey Robbie, that's a great question! At FreeShipping.com, we celebrate wen our members hit their limits because we know we helped them collect the most savings possible. If you're in a position when your membership is no longer useful, you can cancel your membership no questions asked. Then, when the time is right and you plan on doing more shopping, you can always come back!

Hello Anthony, FreeShipping.com memberships do require consent during sign-up, including agreement to the membership and billing terms before enrollment is completed. However, we’re always happy to review your account details if needed. However, f you take advantage of all the program benefits, your savings can reach up to $3,250 a year, far exceeding the membership cost! We understand everyone's shopping habits are different, but if you change your mind we'll be here.

Hello! Freeshipping.com payouts are distributed automatically on the 15th of each month and include all processed Cash Back and Rebates for the previous month. We know waiting for that check can feel slow, but it just gives you more time to shop and build up that payout! If you want your payout faster, consider swapping to a PayPal payout for an instant deposit!

Thank you for being a member of the FreeShipping.com community, Isaac. Payout Day is our favorite time of the month too!

We grade your savings an A+ too, Debbie! ⭐

Thank you for sharing your experience, Maria! We’re glad the process felt smooth, saving money shouldn't be a hassle.

Thank you for being a member of the FreeShipping.com community, Janet. Payout Day is our favorite time of the month too!

Thank you for sharing your feedback, Crystal. We're continually looking for ways to increase member savings, but we understand that everyone's shopping habits are different. We'll be here if you ever change your mind!

Thank you for choosing FreeShipping.com, Beth! Your savings journey means a lot to us.

We look forward to helping you save on your next purchase, Kimberly!

We're so glad we were able to help you achieve your savings goals, Jason!

Thank you for taking the time to share this, Michael! We're always working to improve and provide greater value to our members.

Hello Philip! We're sorry to hear that you haven't received a payout yet. A couple quick things to check; log into your account and see if your payouts are set to PayPal or Check, if Check make sure the address on file for your account is correct. If your purchases that you would receive a payout were in June, you wouldn't receive those payments until next month, each payout on the 15th is for the previous month. If these suggestions don't help you, please contact [email protected] so we can take a look together and figure this out!