FreeShipping.com is a paid membership offering 10% Cash Back on eligible purchases plus Rebates on Shipping, Returns and Food Delivery, along with Price Protection at 1,000+ stores with monthly payouts. The Reviews Are In Start Saving Today Shop your favorite stores & brands Save 10% Cash Back when you shop Submit rebates post purchase Get Paid monthly by PayPal or check Get Started Shop 1,000+ Stores See All Stores More Ways to Save Every Day With over 20 years of experience, FreeShipping.com is a trusted way to make every purchase go further — with potential savings of $3,250 per membership year! Earn 10% Cash Back at 1,000+ stores every day. Save on shipping and return shipping costs. Get rebates on eligible food delivery fees. Get paid the difference if an item’s price drops. Satisfaction Guarantee If you don't love FreeShipping after 30 days, we'll give you a full refund for your first month of membership. You can even keep any Cash Back you earned during that time. Cancel FreeShipping.com anytime. No cancel fees. No questions asked.
Written by the business, not verified by us.
Is FreeShipping.com legit?
FreeShipping.com (freeshipping.com) has a 3.6 out of 5 rating on OK.one, based on 145 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 30% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Refund, Price. Last updated 2026-08-31.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers appreciate the straightforward process of earning cash back and getting shipping costs rebated on their daily online purchases. Many people also enjoy the price protection feature, stating that it helps them save money easily when items go on sale.
Some reviewers were not happy with unexpected monthly fees and ongoing difficulties in tracking or receiving their cash back. Consumers noted that the subscription terms can be unclear during sign-up, which frequently leads to unwanted charges. Other individuals mentioned that reaching out for support or trying to resolve payment issues can be frustrating and slow.
Auto-generated from all reviews of this business. For reference only.
Seems like a shady scheme to pilfer funds and personal data
Reply from FreeShipping.com2026-07-21
Hey Peter, allow us to introduce ourselves. FreeShipping.com is a Cash Back membership program thats been helping members save money when shopping online since 2002! We have 1,000+ popular retailers in our program where you can receive 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings every day! If you have any further questions or decide our program isn’t for you, our customer service team is standing by at [email protected].
We love hearing that you’re seeing real savings, Michelle! Make sure you check out our other benefits, including Cash Back, Food Delivery Rebates and Price Protection!
R
Robert Henninger Sr · 21 reviews · Verified · Experienced 2026-07-16 ·
★★★★★
Very easy to use
Reply from FreeShipping.com2026-07-21
We love hearing about your experience Robert! Shipping costs can be complicated, but saving money doesn't have to be.
The initial purchase action showed 4-7 days for delivery. Now I'm hearing once the glasses are produced/shipped to u will the 4-7 days take effect--that's an ADDITIONAL WEEK +!
Reply from FreeShipping.com2026-07-21
Hello Fred! We're also disappointed to hear about your package's delay, but we do not handle any processing or shipping of products. The only thing we deliver is Cash Back to your wallet!
The subscription fee and rewards distribution timing is nefarious. Basically, you have to pay two months' worth of subscription and new member fee before first distribution of reward. And, on cancelling all rewards you gained but have not been disbursed yet are forfeited.
Reply from FreeShipping.com2026-07-21
Hello Kyle, we'd love to clear up a couple of things. Monthly payouts are distributed on the 15th for Cash Back and Rebates earned the previous month. Depending on when you sign up, you might cross over membership months, but that means you'll have more time to build up your payout! You will still receive all Cash Back and Rebates you earned during your membership period if you cancel; they will still be sent in the monthly payout. Please feel free to contact [email protected] if you have further payout questions.
Not worth it. I called many times. Explain to them situations where nothing really happened. I the past 10 or 15 years. I explained to them I was moving. I was going through a divorce and if they could get their accounting team to look through all my checks to make sure I deposited them, they couldn’t do that so they told me I had to find the checks and every check that I found I said something and I showed them the proof and everything and they finally gave me that but now six years later they’re messaging me or some company sent me a letter by mail letting me know that free shipping owed me money and I didn’t cash it out so they will give me that money but it’s after six years and I always did my homework and everything but they didn’t do anything. I spoke to supervisors managers nothing got nowhere even now they told me they would give me credits. Nobody gave me credits. They told me somebody would contact me. Nobody contact Contacted Me..
Reply from FreeShipping.com2026-07-21
Hello Shazia, we're sorry to hear that you've been frustrated for so long. We do always recommend cashing checks as soon as you receive them, or opting for a PayPal payout for automatic deposits. We do not use "credits" in our program. If you received a letter regarding uncashed checks, it should have included instructions on how to claim a replacement check. If you need to update your address, you can do so once logged into the site under your profile or call our team for assistance at 1-800-869-5597.
No idea who this business is. My banks Fraud department contacted me about a suspicious charge to my debit card. I did not authorize this company to debit anything. My bank said they were seeing a lot of disputed charges from this business. I now have two charges to my debit card which I have now had to close because of these people. IM reporting to BBB
and Trustpilot and will report to FBI FRAUD unit.
Watch your accounts closely these people appear to be up to no good!!
Reply from FreeShipping.com2026-07-21
Allow us to introduce ourselves! FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. We've been putting money back in our members pockets since 2002! We have 1,000+ popular retailers in our program where you can receive 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day! We understand if our program isn’t for you, but if you change your mind we'd love to help you save.
Company kept charging me a monthly subscription fee of $19 that I never agreed to. I had ordered flowers and their system is devicive to place the order and they tacked on a subscription.
I will never use them again.
Reply from FreeShipping.com2026-07-16
Hello Dan! We're sorry that the sign-up process felt unclear, and thank you for the feedback. During sign-up, members must provide consent to the membership and billing terms before the FreeShipping.com enrollment process is complete. However, we’re always happy to review your account details if needed. We’d love to help figure this out, to protect your privacy, please email us directly at [email protected].
We got offered free shipping $20 back for some reason i got $50 off my card when i put in my credit card information?
Reply from FreeShipping.com2026-07-15
Hi Brittany! We understand your concern and we definitely want to help clear this up. The charge you mentioned may be coming from a different service with a similar name as it does not align with our billing costs. However, we’re happy to double-check for you! To protect your privacy, please email us at [email protected] and our team will take a closer look to confirm whether an account exists and help resolve the situation.
I made a purchase off Snapfish.com, then it popped up i had a $20 rebate, put email in and clicked pay, thinking Snapfish was giving me a $20 rebate. Then this company takes $28.90 from my account and says im now subscribed. Sneaky fraudulent company, wont refund my money. DO NOT USE!!!!
After saying they have not taken money, i have proof with email saying i wont be charged, and proof on my bank statement that thry took money.
I am taking legal action and reporting them to the ACCC.
Edit - i have the photo if i could share of the $28.90 coming out of my bank account. It is your company, i also have the email stating you will not refund
Reply from FreeShipping.com2026-07-15
Hi Ray! We understand your concern and we'd like to investigate this further. The charge you mentioned may be coming from a different service with a similar name as it does not align with our billing costs. Billing charges from freeshipping.com would be labeled as FREESHIPPING on your statement. Please email us at [email protected] and our team will take a closer look to confirm whether an account exists and help resolve the situation.
Deceptive business all around. They present themselves as part of the company you may have purchased from. It was only when O read the fine print just before clicking the final box that I realized they were trying to sign me up for recurring billing.
Reply from FreeShipping.com2026-07-15
Hello Tyson, we're very sorry you felt that way about our offer. FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. There is a monthly membership fee that members have to agree to at sign-up. However, if you take advantage of all the program benefits, your savings can far exceed that cost every month!
Fooled Again. For the second time I just cancelled a…
For the second time I just cancelled a subscription to something called “FreeShipping.com”, a subscription I didn’t even know I had. They say they will refund $40.00 to my credit card. This is the second time I have found myself enrolled in this FreeShipping without knowing it. There’s something fishy going on here.
Reply from FreeShipping.com2026-07-15
Hello Ken, we're glad our team was able to help you cancel and process a refund. FreeShipping.com memberships do require consent during sign-up, including agreement to the membership and billing terms before enrollment is completed. If you do not wish to be a member, we would recommend closing out of the tab if you see our sign up offer in the future and returning to the page you were previously on.
This company took my money for a suscripción I did not allow to complete and is been a month waiting for my money back they said will be able in five business days I’m so disappointed with the costumer service as well
Don’t trust in this web page
Reply from FreeShipping.com2026-07-02
Hello Claudia, we understand if the program isn't for you, and we'd like to help you resolve this. We'll need more information to be able to assist you. Can you please email [email protected] so we can locate your account details and track down your refund? A refund would be returned to the original form of payment, so it's important to make sure you're looking at the right card or your Paypal account.
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