Very helpful support team.
Very helpful support team who picked up an ordering error and contacted by email to describe error and to explain correct item.
About FS.COM
Data updated- Website
- fs.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
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About this business
FS is a leading global network equipment and solutions provider dedicated to helping individuals and businesses build, develop and optimize their optical infrastructures. FS has served over 400,000 customers with products including network switches, optical transceivers, patch cables, OTN equipment and cable management accessories.FS aims to build dependable networks that fully support mission-critical applications by offering top quality products, tailored network solutions, comprehensive services and fast delivery. The company is committed to be the most trusted partner for networking solutions of all sorts.
Written by the business, not verified by us.Is FS.COM legit?
FS.COM (fs.com) has a 5.0 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; Reviews mostly discuss Product, Customer service. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Many people mention that ordering online is extremely simple and straightforward, while products consistently feature professional quality. Customers frequently praise the impressively fast delivery times and note that items arrive securely packaged and ready to use. Consumers also appreciate the exceptional support, with dedicated account managers guiding them seamlessly through their technical purchases. However, some customers also noted occasional problems with the delivery experience due to the performance of specific courier companies. A few reviewers experienced delivery delays or mentioned that packages required waiting longer than anticipated.
Auto-generated from all reviews of this business. For reference only.What people say
Quality product and reliable delivery
Great site
Great site, excellent range at competitive prices, all supported by customer care.
Great company for supply of datacentre fibre components
Fast quote response, friendly, helpful service, single invoice, reliable delivery and all items arrived and functioned as expected.
First time buying a FS product
First time buying a FS product. Super impressed with the experience, once I worked out what product I needed / wanted, their network switch S3150-8T2F, and purchased it from their online store, I had the product the next day. I opted to use the GUI to configure the switch. Really well set out config. Product quality externally also exceeded my expectations. Exceptional product for the price. Thanks FS.
Ordering was easy.
Ordering was easy. Confirmation emails were good. Delivery was prompt.
Good customer service
FS has great quality cables
FS has great quality cables, real top quality and premium. The site is easy to navigate and there's lots of options in colors and sizes. Staff are really friendly and communicate well through email. Return policy is also solid with hassle free refunds. A great service and would recommend 100%
All Round Excellent
Easy to order. Very quick delivery. Good quality product.
Affordable product and fast shipping.
Super shopping experience
I bought a fiber optic cable from fs.com. The item was great and shipping lightning fast. Thank you very much!
great customer service
great customer service. product delivered on time and to specifications.
Outstanding customer support
Outstanding customer support with help on selecting correct products and then follow up to ensure all went well. Would highly recommend FS.COM
Outstanding support and reliable partnership
"I order from FS.COM several times a month, and the service is consistently excellent. The relationship with my account manager is perfect—highly proactive and professional. Having such high-quality support for our recurring needs makes a huge difference. A trusted partner!"
They are on the ball !
They responded very promptly to my enquiry, and then shipped the item immediately.
Great service
Great service, quick shipping and good price as always.
15m Shielded Ethernet Cables
I have been using the cables for both internet and usb over ethernet separately. I have 7 15m long shielded ethernet cables and I have been using them for about 2 weeks with no issues. I bought a 10m cable years ago too and have had no problems with it at all. I highly recommend FS.com for any ethernet cables if quality and cost are of utmost priority. Some cables can take a wee while to be delivered if they are to be made from the factory but it is absolutely worth the wait. It is generally clear how long the delivery is from the website. However I have spoken to Jady Zhang every time I have made a purchase and their clear and steading guidance has made it a breeze to understand not only the delivery times but what the best product might be for my specific use case. This is furthered by the prompt customer service Jady provides.
I recommend 100%
I recommend 100%. The price is a bit higher than some other places, but the service is top notch. I wasn't sure what cable to get between my NIC and my switch, and when i asked the support, they answered quickly and one i received the cable, it was plug and play.
Excellent quality of fibre products
Excellent quality of fibre products. Customer service is outstanding.
Good all around
Good price, reasonable quality, fast shipping. But, they send too many emails
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