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Fulton Fish Market

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201 reviews

4.5201 reviews
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About Fulton Fish Market

Data updated
Website
fultonfishmarket.com
Category
Restaurants & Bars
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (19/19)
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About this business

Opened in 1822, New York City’s Fulton Fish Market is the largest seafood market in the United States. For over 200 years our fishmongers have been the experts in seafood and now we are delivering our catch right to your door. FultonFishMarket.com provides home consumers across the United States with access to world-class seafood. Try it for yourself and you'll see why we are trusted by top Michelin star restaurants and thousands of happy customers. One taste and you'll be hooked!In addition to a variety of world-class seafood we offer guides, recipes and resources to answer all of your questions and make you a sea-foodie in no time!If you have any questions please don't hesitate to reach out to our customer service team. If you have already ordered from us make sure to leave a review!

Written by the business, not verified by us.

Is Fulton Fish Market legit?

Fulton Fish Market (fultonfishmarket.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Restaurants & Bars and its reputation is excellent. 86% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.

What people say

Product Quality = 5 Stars

Product Quality = 5 Stars, Packaging = 5 Stars, Shipping Time Line = 1 Star. Ordered on Thursday Mid Day, Received Tuesday 4:00 ish, Too late for a Client Dinner. Order from Whole Foods. Shipping Arrangement is very Poor

Reply from Fulton Fish Market2026-07-01

Hello Robert, Thank you for taking the time to share your feedback. You should have been presented with a delivery calendar at checkout. If you need a specific delivery date that you don't see offered on the calendar, please reach out to customer service directly. We value our customers’ opinions and are committed to providing the freshest seafood and great customer service. We hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

great birthday gift for person out of state

Birthday gift was delivered out of state on day promised. ordering from website and billing was effortless. Have not heard if giftee has cooked food yet.

Reply from Fulton Fish Market2026-07-02

Hello Marcia, Thank you for the wonderful review and for taking the time to share your feedback on the gift order purchase. It means the world to our entire team and we are thrilled to have you and the recipient as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

The portion was smaller than I wanted…

The portion was smaller than I wanted and not able to pick size. ALSO THEY DO NOT SHIP ON WENDS!! That was a surprise they do not tell you

Reply from Fulton Fish Market2026-06-30

Hello Amy Kay, Thank you for taking the time to reach out to us in regard to your order. We are truly sorry to hear of your less than satisfactory experience with the delivery date. We see you have already contacted our team and received updated information regarding this issue. Our shipping can be found here: https://fultonfishmarket.com/policies/shipping-policy. If a specific delivery date is needed, please contact customer service directly. We value our customers’ opinions and are committed to providing great customer service. Thank you for again bringing this important feedback to our attention. Kindest regards, The Fulton Fish Market Team

Great quality and service.

The quality is consistently great. Packaging and delivery always excellent. Communication on upcoming shipments is very helpful and the ability to amend and/or reschedule is appreciated option.

Reply from Fulton Fish Market2026-06-30

Hello John, Thank you for the wonderful review and for taking the time to share your feedback. We are happy to hear that your order arrived in pristine condition due to our premium packaging. We are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

The ease of ordering along with a quick…

The ease of ordering along with a quick delivery, in my location within 2 days. The fish is always well packaged and thus far every piece of fish I've ordered has been excellent

Reply from Fulton Fish Market2026-06-30

Hello Paul, Thank you for the wonderful review of the fish, and for taking the time to share your feedback on the ordering process. It means the world to our entire team and we are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

Excellent quality fish

Excellent quality fish, great selection and easy to navigate website.

Reply from Fulton Fish Market2026-06-29

Hello Sharon, Thank you for the wonderful review of the seafood, and for taking the time to share your feedback on the ordering process. It means the world to our entire team and we are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

Recipient Enjoyed the Gift and Excellent Customer Service

I recently ran into an issue where Shop Pay unexpectedly defaulted my shipping address to my home instead of the recipient's address. I didn't catch the mix-up until I was tracking the package. I reached out to Fulton Fish Market and had the pleasure of speaking with Nicki, who quickly identified the root cause (a quirk in how Shopify's Shop Pay pop-up handled the address) and went above and beyond to help resolve it. Her attentiveness turned a stressful mistake into a genuinely positive experience. It's rare to get this level of personalized care these days. Thanks to Nicki, I'll absolutely be ordering from Fulton Fish Market again. Highly recommend both their products and their customer service team!

Reply from Fulton Fish Market2026-06-29

Hello RM, Thank you for the wonderful review and for taking the time to share your feedback with fultonfishmarket.com. Our priority is customer service and we are ecstatic that we met that mark! You’re right, Nicki is always going above and beyond. We’ll be sure to share your praises with them! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

Crab legs arrived frozen and on…

Crab legs arrived frozen and on schedule! Can’t wait to have them !

Reply from Fulton Fish Market2026-06-29

Hello LF, Thank you for the wonderful review and for taking the time to share your feedback. We are happy to hear that your order arrived in pristine condition due to our premium packaging. We are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

The customer service is exceptional

The customer service is exceptional! My order arrived completely thawed, no dry ice left in the box; while we had planned on placing the items in the freezer for later use, we shared with our daughter and neighbors that day, a gift all were thrilled with. I contacted customer service and found out the package was not packaged with enough dry ice to sustain the shipping and the order was immediately placed again at no extra charge. The feed back I received from everyone we gifted fish to was 5 star, including our dinner of the wild striped bass. We will continue to order from Fulton from now on. Thank you Fulton Fish Market!

Reply from Fulton Fish Market2026-06-30

Hello Judy, Thank you for the wonderful review and for taking the time to share your feedback. We are so happy to hear about your positive experiences with our customer service team and the quality of our seafood, this is what we truly strive for! While we are saddened to hear about the arrival of thawed product, we are happy to see that a resolution was agreed upon. Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

The crab legs we received appeared to…

The crab legs we received appeared to have been frozen for a long time. After they thawed they stunk so badly I was ready to toss them but my wife decided to boil them. We did eat them, but my wife though5 the Sam’s Club crab legs were better. Probably won’t order again.

Reply from Fulton Fish Market2026-06-29

Hello Joe, Thank you for taking the time to reach out to us in regard to your order. We are truly sorry to hear of your less than satisfactory experience with the crab legs, and hope you will accept our sincere apologies. We are committed to providing great customer service and we would like to make things right. Our customer service team will be reaching out to you shortly via email to determine how we can provide you with a satisfactory solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. Kindest regards, The Fulton Fish Market Team

Order arrived in a timely fashion and…

Order arrived in a timely fashion and the portions are perfect. So far I’ve tried the snapper, stripped bass, and swordfish and all three were great.

Reply from Fulton Fish Market2026-06-29

Hello Paul, Thank you for the wonderful review and for taking the time to share your feedback. We truly strive to have the freshest seafood one can find, delivered directly to your door, and we are so ecstatic that we have met that mark! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

Delivered on time as I promised

Delivered on time as I promised. Fish is always fresh and delicious.

Reply from Fulton Fish Market2026-06-29

Hello Howard, Thank you for the wonderful review and for taking the time to share your feedback. We truly strive to have the freshest seafood one can find, delivered directly to your door, and we are so ecstatic that we have met that mark! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

I ordered crab cakes

I ordered crab cakes, a favorite of mine. When I went to cook them the instructions were for Salmon patties. The front of the package read crab and the back salmon. I cooked them but they were not as good. I think because the idea that they could be salmon colored it for me.

Reply from Fulton Fish Market2026-06-29

Hello Clarice, Thank you for taking the time to reach out to us in regard to your order. We are truly sorry to hear of your less than satisfactory experience with the labeling error, and hope you will accept our sincere apologies. We see you have already contacted our team to resolve this issue. We value our customers’ opinions and are committed to providing great customer service. Thank you for again bringing this important feedback to our attention. Kindest regards, The Fulton Fish Market Team

Crab legs were frozen when they came in…

Crab legs were frozen when they came in and they were on time and they were delicious! We will be ordering from you guys again soon.

Reply from Fulton Fish Market2026-06-29

Hello George, Thank you for the wonderful review of the crab legs, and for taking the time to share your feedback. It means the world to our entire team and we are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

My order was expertly packaged and…

My order was expertly packaged and delivered on time and we had it for dinner. It was awesome.

Reply from Fulton Fish Market2026-06-29

Hello Heather, Thank you for the wonderful review and for taking the time to share your feedback. We are happy to hear that your order arrived in pristine condition due to our premium packaging. We are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

You responded quickly and I felt very…

You responded quickly and I felt very comfortable about ordering from you.

Reply from Fulton Fish Market2026-06-29

Hello Carol, Thank you for the wonderful review and for taking the time to share your feedback with fultonfishmarket.com. Our priority is customer service and we are ecstatic that we met that mark! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

Ordering is easy…delivery on time

Ordering is easy…delivery on time. Fish is absolutely delicious

Reply from Fulton Fish Market2026-06-24

Hello Ayran, Thank you for the wonderful review and for taking the time to share your feedback on the ordering process. It means the world to our entire team and we are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

Best Fish ever!!!

Reply from Fulton Fish Market2026-06-24

Hello Liz, Thank you for the wonderful review and for taking the time to share your feedback. It means the world to our entire team and we are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

Fast fresh and well packaged and frozen

Reply from Fulton Fish Market2026-06-22

Hello PJ, Thank you for the wonderful review and for taking the time to share your feedback. We truly strive to have the freshest seafood (with premium packaging) one can find, delivered directly to your door, and we are so ecstatic that we have met that mark! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

Great sea food company.

Some of the best sea food available at a very competitive price.My entire expierence from ordering to delivery went very well.I will definetly be a returning customer.

Reply from Fulton Fish Market2026-06-22

Hello Jerry, Thank you for the wonderful review and for taking the time to share your feedback in your ordering experience. It means the world to our entire team and we are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

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