For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Restaurants & Bars

Fulton Fish Market

ClaimedCollecting reviews

201 reviews

4.5201 reviews
Write a review

About Fulton Fish Market

Data updated
Website
fultonfishmarket.com
Category
Restaurants & Bars
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (19/19)
Do you own Fulton Fish Market? Claim this profile for free and start replying to reviews.

About this business

Opened in 1822, New York City’s Fulton Fish Market is the largest seafood market in the United States. For over 200 years our fishmongers have been the experts in seafood and now we are delivering our catch right to your door. FultonFishMarket.com provides home consumers across the United States with access to world-class seafood. Try it for yourself and you'll see why we are trusted by top Michelin star restaurants and thousands of happy customers. One taste and you'll be hooked!In addition to a variety of world-class seafood we offer guides, recipes and resources to answer all of your questions and make you a sea-foodie in no time!If you have any questions please don't hesitate to reach out to our customer service team. If you have already ordered from us make sure to leave a review!

Written by the business, not verified by us.

Is Fulton Fish Market legit?

Fulton Fish Market (fultonfishmarket.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Restaurants & Bars and its reputation is excellent. 86% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.

What people say

Excellent The customer service…

Excellent The customer service helpline and the quality of the products Outstanding

Reply from Fulton Fish Market2026-07-08

Hello Mario, Thank you for the wonderful review and for taking the time to share your feedback. We are so happy to hear about your positive experiences with our customer service team and the quality of our seafood, this is what we truly strive for! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

never received product

kept waiting but never received product

Reply from Fulton Fish Market2026-07-06

Hello Perry, Thank you for taking the time to reach out to us in regard to your order. We are truly sorry to hear of your less than satisfactory experience and hope you will accept our sincere apologies. It appears your order was damaged in transit by the courier company. We are committed to providing great customer service and we would like to make things right. Our customer service team will be reaching out to you shortly via email to determine how we can provide you with a satisfactory solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. Kindest regards, The Fulton Fish Market Team

taste of fresh lobster

Reply from Fulton Fish Market2026-07-06

Hello Daniel, Thank you for the wonderful review of the lobster, and for taking the time to share your feedback. We truly strive to have the freshest seafood one can find, delivered directly to your door, and we are so ecstatic that we have met that mark! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

update to 3 star rating changed to a 5

I placed my order on June 29 and the shrimp arrived on July 3, a day later than originally stated by Fedex. All of the 4 lbs of shrimp were partially thawed. I refroze them and the quality was considerably effected. I'm not sure who is to blame , Fedex or Fultons. At any rate, I am very disappointed. I am editing this review due to Fulton's FishMarket stepping up and refunding the purchase price + shipping to my credit card due to late delivery issue. I will continue to do business with this company as their customer care policy is beyond reproach.

Reply from Fulton Fish Market2026-07-06

Hello Clifford, Thank you for taking the time to reach out to us in regard to your order. We are truly sorry to hear of your less than satisfactory experience with the delivery delay, and hope you will accept our sincere apologies on behalf of the courier company. We are committed to providing great customer service and we would like to make things right. Our customer service team will be reaching out to you shortly via email to determine how we can provide you with a satisfactory solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. Kindest regards, The Fulton Fish Market Team

Fast shipping

Fast shipping , great tracking Quality product

Reply from Fulton Fish Market2026-07-06

Hello Daniel, Thank you for the wonderful review and for taking the time to share your feedback. It means the world to our entire team and we are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

The fish was thawed out…

The fish arrived completely thawed out with no ice. One package of fish was cut open. It was packaged in a box with a foil lining. Needs to be packaged in a cooler. However, my money was refunded quickly and easily. I give high ratings for customer service

Reply from Fulton Fish Market2026-07-06

Hello Mary, Thank you for taking the time to reach out to us in regard to your order. We are truly sorry to hear of your less than satisfactory experience with a delivery delay, and hope you will accept our sincere apologies on behalf of the courier service. We see you have already contacted our team to resolve this issue. Our priority is customer service and we are ecstatic that we met that mark! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

Ordering was easy!…

Ordering was easy and the shipping updates were great. The lobsters arrived on time and in great shape considering the very hot weather. I would definitely recommend Fulton Fish market and I will be using them again!

Reply from Fulton Fish Market2026-07-07

Hello Carolyn, Thank you for the wonderful lobster review, and for taking the time to share your feedback on the ordering process. It means the world to our entire team and we are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

You guys never disappoint me

You guys never disappoint me. Your prices are awesome too.

Reply from Fulton Fish Market2026-07-07

Hello Deborah, Thank you for the wonderful review and for taking the time to share your feedback. It means the world to our entire team and we are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

Very prompt reply from customer service

Reply from Fulton Fish Market2026-07-07

Hello Anne, Thank you for the wonderful review and for taking the time to share your feedback with fultonfishmarket.com. Our priority is customer service and we are ecstatic that we met that mark! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

The bag of 50 clams was perfect

The bag of 50 clams was perfect. They were clean and perfect. Not one bad clam.

Reply from Fulton Fish Market2026-07-07

Hello Wayne, Thank you for the wonderful review and for taking the time to share your feedback. We truly strive to have the freshest shellfish one can find, delivered directly to your door, and we are so ecstatic that we have met that mark! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

Good experience

Good experience, from delivery to delicious food.

Reply from Fulton Fish Market2026-07-07

Hello Steve, Thank you for the wonderful review and for taking the time to share your feedback. It means the world to our entire team and we are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

Agreed & Paid for delivery by FedEx…

Agreed & Paid for delivery by FedEx that was scheduled for July 2, but FedEx couldn't make the delivery. So instead of 4 day transit, 5 or more days (probably more) over a weekend was the outcome. So order and all future regular recurring shipments were canceled. Very disappointed and no longer a Fulton customer. If it wasn't a perishable order, I might have been more forgiving, but seafood in 90 degree weather can't stand 5 or more days transit time - I dont care how much dry ice or insulation is involved. Very poor performance and very disappointed former customer and well below advertised expectations .

Reply from Fulton Fish Market2026-07-06

Hello Ray, Thank you for taking the time to reach out to us in regard to your order. We are truly sorry to hear of your less than satisfactory experience with the delivery delay and hope you will accept our sincere apologies on behalf of the courier company. We see you have already contacted our team and were issued a full refund on your order. We value our customers’ opinions and are committed to providing great customer service. Thank you for again bringing this important feedback to our attention. Kindest regards, The Fulton Fish Market Team

Great service & fantastic fish!!!

Reply from Fulton Fish Market2026-07-06

Hello Andre, Thank you for the wonderful review and for taking the time to share your feedback. It means the world to our entire team and we are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

You did not credit me for being a first…

Initially, Fulton did not credit me for being a first time customer. Would have explored other options next time. Two hours later, they made everything right, giving me the $20 credit. Great customer service.

Reply from Fulton Fish Market2026-07-06

Hello Kim, Thank you for taking the time to reach out to us in regard to your order. We are truly sorry to hear of your less than satisfactory experience and hope you will accept our sincere apologies. We are committed to providing great customer service and we would like to make things right. Since there was no promotion code applied to your order, the customer service team issued a refund for the first order discount. We value our customers’ opinions and would like to thank you for bringing this to our attention. Kindest regards, The Fulton Fish Market Team

Salmon Fillets

Love, love the salmon fillets. It takes 5-6 minutes to broil the fillets. They are delicious. I usually have a baked potato and steamed broccoli with the salmon. An easy and tasty dinner.

Reply from Fulton Fish Market2026-07-06

Hello Jacqueline, Thank you for the wonderful review of the salmon, and for taking the time to share your feedback. It means the world to our entire team and we are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

Seafood came quickly and packed…

Seafood came quickly and packed carefully. We've been a longtime customer and after moving to another state we were hoping the delivery would be as smooth. We were not disappointed!

Reply from Fulton Fish Market2026-07-06

Hello James, Thank you for the wonderful review and for taking the time to share your feedback. We are happy to hear that your order arrived in pristine condition due to our premium packaging. We are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

Great products

Great products, easy purchase, smooth delivery and delicious food.

Reply from Fulton Fish Market2026-07-06

Hello Robert, Thank you for the wonderful review and for taking the time to share your feedback on the ordering process and quality of the seafood. It means the world to our entire team and we are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

The order shipped on a Sunday night…

The order shipped on a Sunday night according to the email I received. I had a bad feeling since it was extremely hot out that it would be several days before I received the order. There was no dry ice left and the fish on the bottom of the box was completely thawed out upon a Thursday arrival. The rest was partially frozen.

Reply from Fulton Fish Market2026-07-06

Hello Judy, Thank you for taking the time to reach out to us in regard to your order. We are truly sorry to hear of your less than satisfactory experience with the delivery delay, and hope you will accept our sincere apologies on behalf of the courier service. We are committed to providing great customer service and we would like to make things right. Our customer service team will be reaching out to you shortly via email to determine how we can provide you with a satisfactory solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. Kindest regards, The Fulton Fish Market Team

I've been using Fulton for many years

I've been using Fulton for many years, and they're by far the best of the best fishmongers in the country. Outstanding customer service that matches the product quality and deliveries. I always look forward to my orders; I only wish I had the storage to order more often.

Reply from Fulton Fish Market2026-07-06

Hello Michael, Thank you for the wonderful review and for taking the time to share your feedback. We are so happy to hear about your positive experiences with our customer service team and the quality of our seafood, this is what we truly strive for! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

I have a subscription for salmon

I have a subscription for salmon. This shipment took longer than usual. Several pieces of salmon were thawed but still cold. I called customer service & they issued a refund for those pieces. I like ordering from Fulton Fish. I have always been pleased with the quality of their seafood.

Reply from Fulton Fish Market2026-07-01

Hello Paula, Thank you for the wonderful review and for taking the time to share your feedback. We are happy to hear you are enjoying the subscription services. Our apologies, on behalf of the courier company, for the delay. We are happy to hear our customer service team took care of you. It means the world to our entire team and we are thrilled to have you as part of the fultonfishmarket.com subscriber family! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions regarding your subscription and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well! Kindest regards, The Fulton Fish Market Team

People also looked at