Last-minute tickets to sport, concert and theater events with Gametime; the seats you want, at the price you want, right now
Written by the business, not verified by us.
Is Gametime legit?
Gametime (gametime.co) has a 4.6 out of 5 rating on OK.one, based on 221 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 81% of negative reviews; Reviews mostly discuss Price, User experience, App. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely affordable ticket prices and the exceptionally quick, intuitive mobile application that makes purchasing last-minute event seats remarkably simple and smooth. People also love how fast ticket transfers happen directly to their accounts shortly after completing a successful online transaction.
However, some customers also noted stressful issues, such as unexpected difficulties accessing digital tickets when arriving at the venue. A small group of consumers experienced frustrating problems with order fulfillment, including invalid passes or complications during the transfer process that caused significant concern for attendees.
Auto-generated from all reviews of this business. For reference only.
Wanted to upgrade tix while at a brewer game. Seats we got were not good. They quoted us a ridiculous price to upgrade. Within a few minutes on Gametime app we found 2 tix for half that price. Super easy.
Reply from Gametime2026-08-11
Thanks for the 5 stars, Steve! We're glad you found a better deal on upgraded tickets with Gametime. We hope to see you at another event soon!
U really like the way Gametime works purchasing the tickets was very easy to purchase….Thanks
Reply from Gametime2026-08-11
Thanks for the 5 stars, Yolanda! We're so pleased that you like how Gametime works and found purchasing tickets easy. We hope to see you at another event soon!
"Fraudulent 'Protection' Charge & Unlawful Refusal to Refund"
I am filing this as a formal complaint, not a mere review. Gametime charged me $294.00 for tickets to a show that was postponed—not canceled—yet the venue (Soaring Eagle) is offering full refunds to original purchasers, meaning Gametime is unjustly retaining my funds while providing no service, in direct breach of contract and unjust enrichment. Worse, at checkout I was charged an additional $20.61 for 'protection,' but when I contacted Gametime, they explicitly stated they do not offer ticket protection—this is a deceptive billing practice and a clear violation of the Michigan Consumer Protection Act (MCL 445.903), which prohibits unfair and unconscionable trade practices. I demand a full refund of $314.61 within 48 hours, or I will file complaints with the Michigan Attorney General, initiate a credit card chargeback, and pursue relief in small claims court for treble damages under the MCPA. This is not a negotiation—this is notice of a statutory violation.
The policy always wins, even when it's their mistake
My ticket arrived late. That’s not my opinion — Gametime’s own email acknowledged it.
I requested a refund and was denied. I asked for escalation to a manager; the agent resisted, then agreed. The denial that came back was sent by that same agent. Whether a manager ever saw it, I have no way of knowing — and that’s the problem.
I tried again. The second agent was warm and apologetic across several long messages, then landed on the same answer: final sale, no exceptions, resell it yourself. So the customer absorbs the cost of Gametime’s delivery failure, and Gametime collects a second commission if it resells.
A “final sale” policy is defensible when the seller holds up their end. It isn’t a shield for your own documented failure. Every company has discretion in cases like this. Gametime chose not to use it.
The empathy is abundant and scripted. The accountability is nonexistent. If nothing goes wrong with your order, you’ll never notice. If something does, you’re on your own.
Deals are great. Been to the most games ever this season because of the amazing ticket prices!!! The checkout process is easy-to-use! Definitely the best app for game tickets i have ever used!
Reply from Gametime2026-08-11
Thanks for the 5 stars! We're thrilled our great deals mean more game time for you this season, and that you find our app the best for ticket purchasing. We hope to see you at another event soon!