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Home & Garden

Garden Goods Direct

ClaimedCollecting reviews

201 reviews

4.3201 reviews
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About Garden Goods Direct

Data updated
Website
gardengoodsdirect.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
48% (14/29)
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About this business

Garden Goods Direct Customers, thank you for your support. We pride ourselves on a quality experience with beautiful plants and excellent customer service. We strive to bring the entire garden center experience to you online so you can devote more time to the things you love, like gardening and enjoying your outdoor living space with friends and family. Woodie and his team are here to ensure you have all the information you need to select the right product for your project. Our customer support team is working diligently to respond to each and every request. If you have reached out recently, rest assured that we will respond as soon as possible.

Written by the business, not verified by us.

Is Garden Goods Direct legit?

Garden Goods Direct (gardengoodsdirect.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home & Garden and its reputation is good. 84% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 48% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product quality, mentioning that trees and plants arrive in healthy, beautiful, and thriving condition ready for the garden. People also deeply appreciate the secure packaging methods and prompt delivery services that ensure everything arrives safely. Though some people noted occasional issues, a few reviewers were not happy with receiving unhealthy or damaged plants. Other consumers also mentioned experiencing unexpected shipping delays, receiving incorrect items, or facing difficulties when trying to get support. These individuals found the overall process frustrating due to poor conditions upon arrival.

Auto-generated from all reviews of this business. For reference only.

What people say

i have bought quite a number of bushes…

i have bought quite a number of bushes from GGD and the bushes are always as large or larger than i thought they they should be for the 3 gallon size. very pleased and will continue to buy from them. that said...twice in shipping a bush came lose from their strapping and in one case was snapped off at the soil line....in that case GGD replaced the bush after pictures were sent to show them the damage. the second time the bushes lost a few branches but was still in good shape. they need to improve on their zip tying the bushes in their heavy duty boxes to keep them in place better. i suggest they add tape around the pot to secure the zip ties in place. other than that, the plants are very good size.

Beautiful trees and plants

I have ordered several trees (28 full speed a hedge) and plants over the past several years. Everything I have purchased has arrived well packaged. I have had only one plant that didn't survive after a short period of time. Customer service was great and refunded my purchase after I went through the process of a return. I really like the selection on the website. Beautiful trees and plants overall.

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