Quick turnaround
Quick turnaround. Guarantee options. Packed really well. Had just what I needed.
About Garden Goods Direct
Data updated- Website
- gardengoodsdirect.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 48% (14/29)
Do you own Garden Goods Direct? Claim this profile for free and start replying to reviews.
About this business
Garden Goods Direct Customers, thank you for your support. We pride ourselves on a quality experience with beautiful plants and excellent customer service. We strive to bring the entire garden center experience to you online so you can devote more time to the things you love, like gardening and enjoying your outdoor living space with friends and family. Woodie and his team are here to ensure you have all the information you need to select the right product for your project. Our customer support team is working diligently to respond to each and every request. If you have reached out recently, rest assured that we will respond as soon as possible.
Written by the business, not verified by us.Is Garden Goods Direct legit?
Garden Goods Direct (gardengoodsdirect.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home & Garden and its reputation is good. 84% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 48% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product quality, mentioning that trees and plants arrive in healthy, beautiful, and thriving condition ready for the garden. People also deeply appreciate the secure packaging methods and prompt delivery services that ensure everything arrives safely. Though some people noted occasional issues, a few reviewers were not happy with receiving unhealthy or damaged plants. Other consumers also mentioned experiencing unexpected shipping delays, receiving incorrect items, or facing difficulties when trying to get support. These individuals found the overall process frustrating due to poor conditions upon arrival.
Auto-generated from all reviews of this business. For reference only.What people say
Plants always arrive healthy and…
Plants always arrive healthy and packaging is excellent, protecting plants during shipping.
Garden Goods Direct delivered top quality plant material and Swiftly!
Garden Goods delivered top quality plant material to me -- and VERY swiftly. I was VERY impressed! I always check with them first to see if they have what i'm looking for.
Well packed and shipped
Well packed and shipped. Very healthy plants, all plants were top notch.
I am replacing my 1 star review with a…
I am replacing my 1 star review with a 5 star they fixed the problem in a timely manner
Fast delivery and nice plant.
The Low-bush blueberry bushes I…
The Low-bush blueberry bushes I received- 3 of them in total. 2 of them were in okay shape. The 3rd not at all. I don’t know if it will survive and at $30 a pop….it is somewhat frustrating. I would hope a company would send strong healthy plants. And I received only one that looked really healthy. One so-so and one looked barely alive. Extremely hard to get someone on the phone at customer service. Basically gave up. And probably won’t be ordering again unless they can make it right.
Terrible customer service
I was sent the wrong item and you will not send me the correct one. I'll never use Garden Goods Direct again. Terrible customer service. Very unknowledgeable.
Excellent
Excellent. You really know how to send a plant tenderly through the mail. Mine always arrive in great shape. Sadly this is not true for many other companies that sell plants online
Good products
Good products, delivered in good condition.
Healthy plants
Healthy plants. Very well packed. Quick delivery. Not one single branch broken in four bushes. I am very pleased by quality.
Beautiful specimen chosen
Beautiful specimen chosen, great packaging, free delivery.
Ordered 2 lilac bushes for Father's day
Ordered 2 lilac bushes for my dad for father's day. Delivery was great. He's very pleased with these. The bushes came well preserved in a sturdy live plants box/crate. It would have been nice if a how to care/plant card was included with the shipment. I had to get this info from the website and print it for him, except the web printing gave EVERYTHING else on the page as well. A print button/template on the website that only prints the info specific for a single plant on a 1-2 formatted page would be very helpful if a card can't be included with the orders.
Everything was smooth and efficient
All good
All good , will order again
Plants arrived close to death
Plants arrived close to death! Does the next day.
Packaged Nice and the plantsw are doing…
Packaged Nice and the plantsw are doing well...will look at you first from now forward.
My trees
My trees came packaged very well and they were also nice and healthy.
Two of the four plants were yellowed…
Two of the four plants were yellowed when they arrived.
Pink Dogwood
I am enjoying the tree I purchased. The price was right and it was close to what I was looking for. I wish there had been contact to let me know the item I originally ordered was no longer available.pi
DutchGrown
Plant Addicts
PlantShed New York Flowers
Mixtiles
Lots of Plants
Ruby Lane
Saatchi Art
Rugs Direct