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Shopping & Fashion

Gelin Diamond

103 reviews

3.9103 reviews
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About Gelin Diamond

Data updated
Website
gelindiamond.com
Category
Shopping & Fashion
Location
United States · Kearny
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
91% (21/23)
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Is Gelin Diamond legit?

Gelin Diamond (gelindiamond.com) has a 3.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 71% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.

What people say

Y
Yosmailyn Arias · 3 reviews · Verified · Experienced 2026-03-02 ·

Perfect

Perfect! Just perfect, perfect size, beautiful shape! Love it

Reply from Gelin Diamond2026-03-10

Thank you so much for your lovely words! We’re thrilled to hear it’s the perfect size and that you love it. Your support truly means a lot to us! ✨

M
Myra Nelson · 1 review · Verified · Experienced 2026-03-02 ·

Diamonds were pretty but disappointing…

Diamonds were pretty but disappointing that chain wasn’t connected to post in back. Over all very pretty.

Reply from Gelin Diamond2026-03-10

Thank you so much for your feedback! We’re glad to hear you found the diamonds beautiful, and we truly appreciate your note about the chain design. Your support means a lot to us! ✨

K
Kalyn Hundley Elliott · 1 review · Experienced 2026-03-02 ·

Gold Cross

Love the cross I've purchased for my niece's confirmation. It the perfect size.

Reply from Gelin Diamond2026-03-09

Thank you so much for your kind feedback! We’re delighted to hear the cross was the perfect size for such a special occasion. We truly appreciate your support! ✨

N
NM · 4 reviews · Experienced 2026-03-05 ·

Love my gold cross

Love my gold cross! It’s beautiful and just what I expected! The price is also great! It’s hard to beat getting what you want with a price that you feel is reasonable these days. I’ll be shopping with Gelin again soon.

Reply from Gelin Diamond2026-03-06

Thank you so much for your wonderful feedback! We’re thrilled to hear you love your gold cross and that it was exactly what you expected. Your kind words and support truly mean a lot to us—we look forward to serving you again soon! ✨

J
Joana Avila · 1 review · Verified · Experienced 2026-02-24 ·

Pretty fast delivery

Pretty fast delivery! Love my cross necklace just what I wanted a dainty cross necklace.

Reply from Gelin Diamond2026-03-04

Thank you so much for your kind feedback! We’re delighted to hear the delivery was fast and that you love your dainty cross necklace. Your support truly means a lot to us! ✨

P
Pam · 2 reviews · Experienced 2026-03-03 ·

Excellent customer service!

Reply from Gelin Diamond2026-03-04

Thank you so much for your kind words! We’re delighted to hear you had an excellent experience with our customer service. Your support truly means a lot to us! ✨

L
Linda · 1 review · Experienced 2026-03-04 ·

Gelin had great communication

Gelin had great communication. They followed through with updates. The jewelry was good quality. I will shop with them again.

Reply from Gelin Diamond2026-03-05

Thank you so much for your kind feedback! We’re happy to hear you appreciated our communication and were pleased with the quality of the jewelry. We truly appreciate your support and look forward to serving you again! ✨

M
M A Gray · 1 review · Verified · Experienced 2026-02-16 ·

Beautiful necklace, but very fragile.

The reason I gave 4 stars, to start. The communication was a little sparse for me. I had no idea if or when the necklace was coming. But, the necklace itself! Is Gorgeous!! I'm almost afraid to wear it though. It's so fragile looking. The chain is tiny, I wish the links were bigger. I wear it 24/7. Other than when showering.

Reply from Gelin Diamond2026-03-04

Thank you so much for your honest feedback! We’re delighted to hear you find the necklace gorgeous, and we truly appreciate your comments about communication and the chain. Your input means a lot to us and helps us improve—thank you for your support! ✨

C
Cathie mosca · 1 review · Verified · Experienced 2026-02-23 ·

The cross is not the same as pictured

The cross is not the same as pictured. Very disappointed. Please give me instructions on how to return. There was no packing slip in box . Would like to return for refund . It doesn’t lay flat keeps turning.

Reply from Gelin Diamond2026-03-03

We’re sorry to hear you’re disappointed with the cross. We have sent you a prepaid return label so you can return the item for a refund. Once it is received back, we will proceed accordingly. If you have any other questions regarding the return process, please feel free to contact us and we will be happy to assist.

S
SG · 1 review · Experienced 2026-02-20 ·

Good experience

Price was fair and accurately described. Customer service was helpful when I had a question. Shipping fast even though it was coming from overseas, would buy from again.

Reply from Gelin Diamond2026-03-02

Thank you so much for your kind feedback! We’re delighted to hear you were happy with the price, service, and fast international shipping. We truly appreciate your support and look forward to serving you again! ✨

L
L. Williams · 2 reviews · Verified · Experienced 2026-02-13 ·

My necklace is absolutely gorgeous

My necklace is absolutely gorgeous! Great price and fast shipping!

Reply from Gelin Diamond2026-03-02

Thank you so much for your kind words! We’re thrilled to hear you love your necklace and were happy with the price and fast shipping. Your support truly means a lot to us! ✨

L
LaRhonda Frank · 1 review · Verified · Experienced 2026-02-12 ·

I didn't have any issues

I didn't have any issues. I would have liked for the chain to be a little thicker. I am scared that with it being so thin that it will break easily.

Reply from Gelin Diamond2026-02-26

Thank you so much for your feedback! We’re happy to hear you had a smooth experience, and we truly appreciate your note about the chain thickness. Your support means a lot to us, and we’re always here if you need any assistance! ✨

m
mary jane · 1 review · Experienced 2026-02-26 ·

My package arrived earlier than…

My package arrived earlier than expected. My heart charm is smaller than expected but it is absolutely beautiful.

Reply from Gelin Diamond2026-02-27

Thank you so much for your kind feedback! We’re glad your package arrived early and that you find your heart charm beautiful. We truly appreciate your support! ✨

O
Oscar ramirez · 2 reviews · Verified · Experienced 2026-02-11 ·

beautiful

beautiful and very fast delivery

Reply from Gelin Diamond2026-02-25

Thank you so much!Your support truly means a lot to us! ✨

J
Joshua Martinez · 2 reviews · Experienced 2025-12-30 ·

Item took a while to deliver and ended…

Item took a while to deliver and ended up being broken. But the customer service was great and they sent me a new one! Loved it!

Reply from Gelin Diamond2026-02-26

Thank you so much for your understanding and kind words! We’re glad we could make things right and that you love your new piece. Your support truly means a lot to us! ✨

D
Debra Patalkis · 1 review · Verified · Experienced 2026-02-10 ·

Weeks for delivery and the product did…

Weeks for delivery and the product did not resemble the product pictured on the ‘Net. Ack

Reply from Gelin Diamond2026-02-24

We’re sorry to hear the item did not meet your expectations. Our listing photos are close up to show detail, which can make the piece appear larger, however the exact dimensions are included in the product description. Once shipped, deliveries typically arrive within 1 to 3 business days. If you would like assistance with a return, please contact us and we will gladly help.

B
Bash · 1 review · Verified · Experienced 2026-02-16 ·

It was waste of money

The reason I’m giving this one star is because the product looked much bigger in the pictures than it actually is. When it arrived, it was very small and definitely not worth the money. It also wasn’t as pretty as it appeared online. I feel misled by the photos because the item does not look the way it was advertised.

Reply from Gelin Diamond2026-02-24

We’re sorry the item did not meet your expectations. Our listing photos are taken close up to clearly show the design and details, and the exact measurements are included in the product description to help customers understand the true size before purchasing. We reached out regarding a return but did not receive a response. If you would still like to proceed with a return, please contact us and we will be happy to assist.

D
Donna · 5 reviews · Verified · Experienced 2026-02-16 ·

Fast shipping/ nice quality

Fast shipping/ nice quality, great customer service.

Reply from Gelin Diamond2026-02-24

Thank you so much for your kind feedback! We’re happy to hear you were pleased with the fast shipping, quality, and our customer service. Your support truly means a lot to us! ✨

C
CW · 1 review · Verified · Experienced 2026-02-16 ·

The chain is VERY thin and does not…

The chain is VERY thin and does not seem sturdy. Same with stethoscope part of necklace. “Diamond” is microscopic. There were very good reviews for this necklace but I’m not impressed and disappointed.

Reply from Gelin Diamond2026-02-24

We’re sorry the necklace did not meet your expectations. Our pieces are designed to be delicate and lightweight, and the stone sizes and specifications are listed in the item details. We have reached out to you to assist and discuss return options. Please contact us and we will be happy to help.

B
Bruno Blanchard · 1 review · Verified · Experienced 2026-02-09 ·

Item purchased from picture for Valentine's day was so small,I was embarrassed to offer it; about 1/8" pendant

Item was way too small, about 1/8" pendant; too embarrassing to offer it as a Valentine's gift.

Reply from Gelin Diamond2026-02-24

We’re sorry the pendant felt smaller than expected. The listing photos are close up to show the details, and the exact measurements are provided in the description. Upon your request, we provided a prepaid return label so the item could be returned for a refund. If you need any further assistance with the return, please let us know and we will be happy to help.