A account purchased from the suddenly…
A account purchased from the suddenly disappeared
Genshin Account (genshinaccount.com) has a 3.3 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 36% give 1 star; The business has replied to 7% of negative reviews; Reviews mostly discuss Product, User experience. Last updated 2026-08-11.
Most reviewers were somewhat happy with their experience overall. Customers frequently mention that the delivery service is remarkably fast and the purchasing process is entirely straightforward. Many consumers find that the accounts arrive exactly as described and successfully meet their gaming expectations. Some reviewers were not happy with delayed support responses and experienced difficulties when trying to get assistance. A few other people also felt that the delivered products occasionally lacked expected features or differed from initial advertisements. Some people occasionally encountered trouble logging into purchased accounts or received items that did not match what was ordered.
Auto-generated from all reviews of this business. For reference only.A account purchased from the suddenly disappeared
Great, the service is amazing!
Bought multiple accounts in Etheria restart, after few days all of them got banned and I've tried to contact them for a refund but there was no response at all and they have never tried to compensate. I wouldn't recommend them at all, stay away!! their customer service does not exist and ignore any emails.
To start with I had a bad experience with Genshin Account, as I purchased a Pokémon TCGP account that I could t access. Upon getting in touch with costumer service, I got an email from the owner himself apologising, and trying to solve the matter which he did promptly. Would purchase from again.
It's been more than 24 hours and they still haven't sent me the account details, I highly don't recommend this shop
Fast and safe
The account was on the wrong server and they never got back to me about it, or gave me a refund.
I've had a very positive experience with this website. Everytime I ordered an account I always got it and most of the time it is fast. 10 out of 10 would recommend
Very good account
I brought an account from these people thinking they were Legit accounts. however, the account i had recieved had hacks/cheats used on the account and was clearly botted for other things. i reached out to support hoping to settle the issue but no response. so i had to get my bank involved. Wouldn't recommend id reccomend using eldorado.gg for this type of thing
Can’t even get the code to get on my account, try to contact support a week ago and haven’t get a reply, so I don’t recommend
man these scammer sell me an account $40 then they pull back account without 1 day. I have evidence and everything please do not buy from this site. They are scammer. Can not submit screenshot on this review. Man not even one day and lose the account.
Faaaassssst
i got my order after waiting for a few hrs, and it was exactly what i wanted!!! i've purchased from this site over 7 times and i havent had any issues ! if ur looking to buy a reroll then this is absolutely the website 4 u
Absolutely a waste of money! I received the email but the account didn’t exist. Then when I went to sent them an email to complain they never responded! So I basically wasted my money on an account that doesn’t exist. I’m completely upset and disappointed!
106 reviews matching