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Beauty & Well-being

SoothRelieve

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101 reviews

3.5101 reviews
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About SoothRelieve

Data updated
Website
getsoothrelieve.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
3 reviews
Replies to negative
100% (32/32)
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About this business

The SoothRelieve Compression Socks are designed to provide superior comfort, support, and relief for tired, achy or recovering feet. Engineered with high-quality, breathable fabric, these socks deliver gentle compression that promotes healthy blood circulation, reduces swelling, and eases discomfort. Perfect for everyday wear, whether you’re on your feet all day, traveling, or simply seeking relief, our compression socks help you stay active and energized. Experience the difference with SoothRelieve – where comfort meets care, and step into a life of enhanced wellness and vitality.

Written by the business, not verified by us.

Is SoothRelieve legit?

SoothRelieve (getsoothrelieve.com) has a 3.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 32% give 1 star; The business has replied to 100% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

A non delivery back in May 2026.

A non delivery back in May 2026.still waiting for my money to be returned. I contact We Sooth..they keep telling me my item it out for delivery and I can track my parcel..yet when I put n my order number and details it's says no order found..terrible service don't order from this company I've lost £70.

Reply from SoothRelieve2026-07-15

Hello Chipperfield, Thank you for taking the time to share your feedback with us. We truly appreciate you bringing this to our attention. We're sorry to hear about any inconvenience you might have experienced, and we'd like the opportunity to help. To assist you as quickly as possible, we previously requested some additional order details so we could better understand your situation and improve your experience. As we haven't yet received that information, we're unable to look into your order further. When you have a moment, please email us at [email protected] with your order ID or any other relevant order details. Our support team will be happy to review everything and work with you toward a resolution as soon as possible. Warm regards, SoothRelieve Team

Again I only ordered two pairs of…

Again I only ordered two pairs of socks,and found I had paid for two pairs and an extra 4 pairs, that I didn’t want and don’t think I ordered!After a number of emails was offered 50% refund,on Dec 21st which I accepted but am yet to see any money. Obviously I am not alone!

Reply from SoothRelieve2026-01-16

Hello Sarah, Thank you for taking the time to share your feedback with us. We're truly sorry to hear about any inconvenience you might have experienced. Our support team has already sent you an email in hopes of resolving this matter promptly and smoothly. If you haven’t seen it yet, we kindly ask you to check your inbox (and possibly your spam or promotions folder). Should you not find it, please feel free to email us directly at [email protected] so we can make sure your concerns are addressed right away. Warm regards, SoothRelieve Team

Poor business practice of charging for items not authorized

I made a purchase for 2 pairs of socks which was 38.00usd and after confirmation I saw they charged an additional 39.00usd for something I didn't authorise. I contacted immediately to their help line, sent numerous Emails, sent twice through their form and still no reply I received confirmation the order was being prepared, (but not sent) and again wrote to cancel. ORDER NBR 5548699877584 / TRACKING NUMBER SYIL007376306. BBB, HAS STEPPED IN AND IT SEEMS THE COMPANY WILL REFUND MY PURCHASE. BUT I WILL NOT REMOVE THIS REVIEW Until I actually see my credit card has been adjusted.

Reply from SoothRelieve2025-12-22

Hello Jo, Thank you for taking a moment to share your experience with us. We truly appreciate you bringing this to our attention, and we’re sorry to hear about any inconvenience you might have experienced. Our support team has already reached out and sent you an email, as they’re eager to help get everything sorted out for you as smoothly as possible. We kindly recommend checking your inbox (and spam or promotions folder, just in case) for a message from us. If you don’t see our email, please feel free to reach out directly at [email protected], and our team will be more than happy to assist you right away. Warm regards, SoothRelieve Team

Scam

This company's ordering procedure, as reflected in a number of other reviews, is confusing and designed to lure customers into buying more than they intended. Significantly more in my particular case, over 3 times the order I intended to place. As other people my experience was that you are bombarded with other offers, which are difficult to by-pass, and are unaware that you have been duped into ordering more until you see the amounts on your credit card. It is sharp practice at best and an outright scam at worst. I was offered an immediate 50% refund and to keep the 9 pairs of socks I ended up with, having only intended to order 2 pairs. I have accepted to avoid the hassle of trying to return them and wait for a full refund, which I am not confident of receiving, and now stuck with a load of socks which don't even fit my husband and a good £50.00 down. Don't use this company, there are other socks from reputable companies available.

Reply from SoothRelieve2025-09-15

Hi Sally, Thank you for sharing your feedback with us. We’re truly sorry to hear about any inconvenience you might have experienced. We want to assure you that our support team has reached out to your email to help resolve the matter as quickly as possible. If for any reason you haven’t received our message, please don’t hesitate to get in touch directly at [email protected] , and we’ll make sure your concerns are taken care of without delay. Warm regards, SoothRelieve Team

Confusing ordering system. Customer Service was a big help.

I only wished to order 1 pair of socks. As I pushed the button to submit the order, I was directed to multiple add-ons. It was confusing to me. So I ended up ordering extra items. I immediately contacted Customer Service and they were very helpful. Everything was resolved to my satisfaction.

Reply from SoothRelieve2025-08-13

Hello Beatrice, Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced. Our support team has sent you an email to help resolve this matter as quickly as possible. Please check your inbox to review it. If for any reason you haven’t received it, kindly email us at [email protected] so we can address your concerns without delay. Warm regards, SoothRelieve Team

Scammed

Husband ordered 1 pair of socks and received a confirmation message totaling $139.22. I immediately cancelled the order, well within the 12 hours required. The cancellation was never acknowledged. The package arrived with 5 pair of socks and other junk I did not order. Tried to find out how to return but only got a chatbot that was not helpful.

Reply from SoothRelieve2025-08-06

Hello Deb, Thank you for sharing your feedback with us. We’re sorry to hear about any inconvenience you might have experienced. We did request some additional order details through Trustpilot to better assist you, but unfortunately, we haven’t received a response yet. To ensure we can help you right away, please email us at [email protected] with your order ID and any relevant details. Our team will be glad to look into this for you as soon as possible. Warm regards, SoothRelieve Team

Customer Service not customer responsive

Initially I tried to order 1 or 2 (don't remember exact #) but I accidently ordered 6. I immediately sent a email saying it was a mistake. The card was charged & I got no reply. OK, I'll send them back. No response to my emails or calls so I am stuck with 5 pair of these ridiculous socks that don't compress.

Reply from SoothRelieve2025-07-30

Hello Sandra, Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced. We had requested some extra order details through Trustpilot so we could better assist you, but it seems we haven’t received them yet. To make sure we can help you right away, please email our team at [email protected] with your order ID and any additional information. We’ll be happy to look into this for you promptly. Warm regards, SoothRelieve Team

DO NOT BUY THESE SOCKS

DO NOT BUY THESE SOCKS. Too big. Return policy only accepts unopened packages. How can you try them without opening package. Return process cumbersome and cost to ship more than they’re worth.

Reply from SoothRelieve2025-07-29

Hello Janice, We truly appreciate your patience while our team was looking into this matter for you. It looks like they were able to address your concern—hopefully to your satisfaction! 😊 If there’s anything else we can assist you with, please feel free to respond to our last email or reach out to us directly at [email protected]. Warm regards, SoothRelieve Team

Very helpful and reducing pain in my…

Very helpful and reducing pain in my feet

Reply from SoothRelieve2025-07-29

Hello B.WADE, Thank you so much for your kind words! We’re delighted to hear that you’re finding your SoothRelieve compression socks helpful and supportive for your feet. Your comfort and well-being are at the heart of what we do, and it's always rewarding to know our products are making a positive difference. If you ever have any questions or further feedback, please don’t hesitate to reach out to our support team at [email protected] — we’re always here to help. Warm regards, SoothRelieve Team

Improved mobility

Improved mobility, fantastic

Reply from SoothRelieve2025-07-21

Hi Bill, Thank you so much for sharing your kind words! We’re absolutely delighted to hear that you’re experiencing improved mobility with our product—it truly means a lot to us to know it’s making a positive difference. Your support encourages us to continue delivering comfort and natural wellness to our valued customers. Should you have any further feedback or questions along the way, please don’t hesitate to reach out to our support team at [email protected]. We’d be happy to assist you! Warm regards, SoothRelieve Team

Soothe Relieve is a scam organization…

Soothe Relieve is a scam organization affiliated with BandooT and MB VERSUS MEDIA. When I tried to order ONE pair of socks they put me down for 4! I tried to correct it and they continued to add a pair each time. Total fraud. Everyone with a problem should contact your bank and PayPal if you used it. I have read they have had hundreds(probably more) of complaints due to shady business practices. Shame on them, a company located out of the United Arab Emirates according to one source.

Reply from SoothRelieve2025-07-17

Hello Stephen, Thank you for taking the time to share your feedback with us. We're truly sorry to hear about any inconvenience you might have experienced. We understand how important it is for our customers to feel supported and cared for throughout their journey with SoothRelieve. Our support team has sent you an email in hopes of resolving this matter for you. If you haven't received it, please take a moment to check your inbox (including your spam or junk folder). Should it not be there, feel free to reach out to us directly at [email protected] so we can ensure your concerns are addressed promptly. Warm regards, SoothRelieve Team

Nurse approved!

As a nurse for over 38 years, my feet ached at night. These socks have dramatically improved my discomfort! I can get up in the morning and walk pain free. Great feeling!!

Reply from SoothRelieve2025-07-14

Hello krobo, Thank you so much for sharing your experience with us! We’re truly honored to hear such wonderful feedback, especially from someone with your dedication and years of service. It means a lot to know that our socks have brought you greater comfort and relief after long days on your feet. Should you have any further feedback or questions, please don’t hesitate to reach out to our support team at [email protected]—our team is always happy to assist. Warm regards, SoothRelieve Team

Great service and product

Reply from SoothRelieve2025-07-03

Hello Albert, Thank you so much for your kind words and for taking the time to share your experience! We're truly glad to hear that you're happy with both our service and our product. Your support means a lot to us and encourages our team to continue bringing comfort and wellness to our customers through thoughtful and natural solutions. If you ever have any further feedback or questions, please don’t hesitate to reach out to our support team at [email protected]—we're always here to help. Warm regards, SoothRelieve Team

Best compression

Great need more

Reply from SoothRelieve2025-07-02

Hello Matt, Thank you for your wonderful feedback! We’re so glad to hear that you’re loving the compression and finding it beneficial. It means a lot to us that you’re eager for more — we’re always here to support your wellness journey. If you have any questions or need help placing another order, feel free to reach out to us anytime at [email protected]. Warm regards, SoothRelieve Team

Some help but need more

I was experimenting. They did give pain relief and swelling reduction. But I think I need to go “ beyond”. I’ve learned the lining of egg shells helps tremendously. Unbelievable. But I still use the soothe socks at times . Especially for travelling.

Reply from SoothRelieve2025-07-02

Hello Kent, Thank you for taking the time to share your thoughtful feedback with us! We’re so glad to hear that our socks have provided you with some relief and support, especially during travel. It’s wonderful that you’re exploring different holistic options for your well-being — every step toward comfort counts, and we’re happy to be part of your journey. Should you have any questions or need assistance in the future, our team is always here to help at [email protected]. Warm regards, SoothRelieve Team

You help me with the socks .

very nice and I enjoyed the way home..

Reply from SoothRelieve2025-07-03

Hello Fay, Thank you for sharing your experience with us! We're so happy to know that our socks have been helpful to you. It means a lot to us that we could support your wellness journey in a positive way. Your feedback truly inspires us to keep delivering comfort and care through every pair we provide. If you ever need any further assistance or have questions, our support team is just an email away at [email protected]—we’re always here for you. Warm regards, SoothRelieve Team

Product received was as advertised

Product received was as advertised. The compression socks work well and helped reduce foot and calf swelling.

Reply from SoothRelieve2025-07-01

Hello Azhar, Thank you for your kind feedback! We’re so pleased to hear that your order arrived just as expected and that the compression socks are supporting you well by helping reduce swelling. It’s always wonderful to know our products are making a positive impact on our customers’ comfort and well-being. If you ever have any questions or need support, feel free to reach out to us at [email protected] — we’re always here for you. Warm regards, SoothRelieve Team

I have been a Type 1 diabetic for years…

I have been a Type 1 diabetic for years 57 years and suffer with neuropathy in my feet.

Reply from SoothRelieve2025-07-01

Hello Maree, Thank you for taking a moment to share your experience with us. We truly appreciate hearing from long-time warriors like yourself, and we’re honored that our socks are part of your journey. Living with neuropathy can be incredibly challenging, and we’re so glad if our product is offering you even a bit of comfort and support along the way. If there’s anything more we can do or if you have any questions, please feel free to reach out to us at [email protected] — we’re always here to help. Warm regards, SoothRelieve Team

They have improved the way my legs…

They have improved the way my legs feel, I am finding it easier to walk

Reply from SoothRelieve2025-07-01

Hello Gwenda, Thank you so much for your feedback! We’re delighted to hear that you’re feeling improvements in your legs and that walking has become easier for you. That kind of progress is exactly what we hope our products can support, and it's wonderful to know they’ve made a difference in your comfort and mobility. If you ever need anything or have more thoughts to share, our team is always here at [email protected]. Warm regards, SoothRelieve Team

Great compression socks

Reply from SoothRelieve2025-07-01

Hello Michael, Thank you for your kind words! We're so glad to hear you're enjoying the compression socks. It's wonderful to know they're working well for you and supporting your wellness journey. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at [email protected] — we’re always happy to help! Warm regards, SoothRelieve Team

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