Glossybox (glossybox.co.uk) has a 3.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 26% give 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-10.
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Always a pleasure to open the parcel. Well packaged good quality products and on time each month.
Reply from Glossybox2026-07-29
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Made up with it this was my first box and I got the mystery box as well my skin has never felt so good with the body cream and the skin care
Reply from Glossybox2026-07-29
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Awesome! I loved everything in the box. Well curated.
Reply from Glossybox2026-07-23
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hi i am mixed race with dark skin so the make up was no good for me it was far too pale
Reply from Glossybox2026-07-24
Hi Ann,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind Regards,
Stephen
Great product great price any prob customer service are straight on it and sort it fantastic customer service five stars all round
Reply from Glossybox2026-07-29
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Good arrived spilt and broken ruining all products in the bags
Reply from Glossybox2026-07-24
Hello Helen,
We are very sorry to hear that your order arrived damaged and affected other items. We are always working to improve our packaging processes.
As you were unavailable for a call, a message has been sent to your account.
Kind regards,
Liam
Hello Aneta,
We are very sorry your order was cancelled without explanation. We are looking into this to prevent it from happening again.
A message has been sent to your account.
Kind regards,
Liam
Just love this great site.i subscribe on a 3 month payment plan and what u get in return for my money 💰 if unreal,
Good quality makeup 💄 👌 Good quality well know brands at a fraction of the cost from shops.
Love the videos each month with every box easy to follow and enjoyable to watch,recommend join today and you will be addicted to get each month box of treats just for us ladies
Reply from Glossybox2026-07-23
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Ordered a product, which was on offer and paid,then got told it was out of stock!
Reply from Glossybox2026-07-23
Hello,
We sincerely regret the frustration caused by the product's unavailability after your order. We are actively improving our inventory system.
A message has been sent to your account as you could not accept my call.
Kind regards,
Liam
delivered before due date, products came in great condition
delivered before due date, products came in perfect condition!
Reply from Glossybox2026-07-23
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Hello Nicky,
We sincerely apologize for the inconvenience and frustration caused by the cancellation of your order. We understand how disappointing this must be, and we are actively reviewing what happened to prevent this from recurring. Your feedback is invaluable as we work to improve our services.
A message has been sent to you.
Kind regards,
Liam
Love getting this wee treat box every month, always products I’ve never heard of to try, also great deals to buy the extra boxes, I especially love the Easter ones, bargain and lovely shaped box. I highly recommend x
Reply from Glossybox2026-07-23
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
The products weren’t items I could use the blush was too light the eyeshadow was the wrong colour for my skin tone so was the lipstick I was lucky my daughter has very pale skin and fortunately she wa
The products whilst all being very nice are all intended for a pale skin person which I am not
Reply from Glossybox2026-07-22
Hello Kirsten,
We appreciate your feedback and understand your concern about our product range. We are actively working to expand our offerings to cater to a wider variety of skin tones.
A message has been sent to your account.
Kind regards,
Liam
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
