Glossybox (glossybox.co.uk) has a 3.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 26% give 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-10.
Absolutely love Glossy Box
Look forward every month for its delivery and am never disappointed!
Neither is my daughter who also loves to see what we have and what suits us both
Reply from Glossybox2026-07-21
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
I couldn't be happier with our Glossybox! The quality and quantity of the products were absolutely amazing, and everything was beautifully presented. My daughter was over the moon with it and loved every item. It's fantastic value for money, and seeing how happy it made her was worth every penny. We will definitely be ordering again!
Reply from Glossybox2026-07-23
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Rosie, I WOULD LIKE TO SAY A MASSIVE THANK YOU, MY WHOLE EXPERIENCE WITH GLOSSYBOX UK HAS BEEN OUTSTANDING. I HAVE HAD SO MUCH TROUBLE WITH EVRI DELIVERING MY PARCEL, THAT GLOSSYBOX UK HAS BEEN SUPERIOR AND HAS HELPED ME THROUGHOUT, TWICE.
THANK YOU SO SO MUCH GLOSSYBOX UK
Reply from Glossybox2026-07-21
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Hello Anna,
We appreciate your feedback regarding our selection. We are always working to expand our offerings and will certainly take your comments into consideration as we do so.
A message has been sent to your account as you were unavailable for a call.
Kind regards,
Liam
I’ve brought the Christmas calendars 2x years in a row for me and my daughter. A great range of products including many full size that keep you going all year! Will buy again.
Reply from Glossybox2026-07-21
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Product never arrived. Charging for an otherwise free voucher and then not delivering it is a weird business concept but I am tired of chasing customer services.
Reply from Glossybox2026-07-19
Hello,
Thank you for leaving your review.
I am sorry to hear you have had an issue with your order. I have investigated this and sent you a message to your online account.
Please log in to your account at your convenience to receive my message.
Regards,
Leah
Really good service and really quick to deliver. Loved my selection of products and paid with my birthday money and think I got a right bargain. Would love to subscribe in the future. Wonderful experience.
Reply from Glossybox2026-07-21
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
V
Virginia · 14 reviews · Verified · Experienced 2026-07-09 ·
★★★★★
There were quite a lot of products that…
There were quite a lot of products that I dont use.
Reply from Glossybox2026-07-21
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
I did not receive the mystery box which was advertised in the promotion in July delivery
Reply from Glossybox2026-07-17
Hello
Thank you for leaving your review.
I am sorry to hear that there has been an issue with your order. We cannot currently locate your account, however if you could please update your review with your order number, we can certainly assist with this.
Kind Regards,
Natalia
A good priced item, with a mix of products to try. It is a great way to test products, without paying full price for full sized items.
Reply from Glossybox2026-07-21
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
What a wonderful idea, 5-6 products to try monthly with one product always full size, always sent out the beginning of the month and the products used can cost £75 but your trying all these products for £12.50 if you take out a monthly subscription, what's not to like.
Reply from Glossybox2026-07-21
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Amazing products, quality, value for money and customer service!
Reply from Glossybox2026-07-15
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Glossy Box offers a great subscription service. I absolutely love it. You get over £90 worth of products for £12. Quality box products also delivers quickly.
Reply from Glossybox2026-07-15
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
been waiting a week and still not received my order, despite having a 2-3 day delivery
Reply from Glossybox2026-07-15
Hello,
We sincerely regret the delay with your order. We are actively investigating this delivery issue for you.
I appreciate you taking my call to resolve this.
Kind regards,
Liam
My order was cancelled. I contacted support and they didn't know why but said they would get back to me, which they never did.
Reply from Glossybox2026-07-15
Hello,
I am truly sorry to hear about the cancellation of your order and the lack of follow-up from our support team. I understand how frustrating it is to not receive an explanation or a resolution.
A message has been sent to your account.
Kind regards,
Liam
Easy to order and easy to stop subscription too if needed. Good selection of items so far.
Reply from Glossybox2026-07-15
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
