For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Shopping & Fashion

Gnoce

Claimed

194 reviews

4.4194 reviews
Write a review

About Gnoce

Data updated
Website
gnoce.co.uk
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
194 reviews
Replies to negative
67% (18/27)
Do you own Gnoce? Claim this profile for free and start replying to reviews.

About this business

Gnoce Jewelry, which everyone could afford, offers designer and chic jewelry for all. Check now for our charms, bracelets to refresh your look!

Written by the business, not verified by us.

Is Gnoce legit?

Gnoce (gnoce.co.uk) has a 4.4 out of 5 rating on OK.one, based on 194 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-03.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning variety of charms and the exceptional overall quality of the jewellery pieces. Consumers also love the gorgeous presentation packaging and mention that orders regularly arrive promptly, accompanied by helpful customer support. Reviewers frequently describe the items as wonderful keepsakes that make fantastic, memorable gifts for birthdays and special occasions. Though some reviewers noted that international shipping and delivery times can occasionally take a bit longer than expected. A few other people also felt that certain items felt considerably smaller or looked cheaper than initially anticipated from website pictures.

Auto-generated from all reviews of this business. For reference only.

What people say

J
Judith Morgan · 1 review · Experienced 2026-03-19 ·

Lovely charms

I've ordered a few charms and they are all lovely and different from other companies in the range provided. Recently I had to ask them to replace one of the charms as a little piece had broken off. This was done and the lovely replacement quickly arrived.

Reply from Gnoce2026-04-10

Dear Judith, Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that you’re happy with the lovely charms and the variety we offer. It’s also great to know that our replacement process was smooth and quick for you. Your satisfaction means a lot to us, and we truly appreciate your support. Should you require any further assistance, we are here to support you.

C
Claire Wynne · 7 reviews · Experienced 2026-03-08 ·

Order

The item I was looking for was showing out of stock online. I contacted Customer Services and Linda was amazing offering to place a special order. My little girl is over the moon with her charm.

Reply from Gnoce2026-04-10

Dear Claire, Thank you so much for sharing your wonderful experience with us! We’re sorry to hear the item was initially showing as out of stock online, but we’re absolutely delighted that Linda from our Customer Service team could step in and help place a special order for you. It’s fantastic to know that your little girl is over the moon with her charm—that truly makes our day! If there’s anything else we can help with, please don’t hesitate to reach out.

D
Denise Fraser · 22 reviews · Experienced 2026-02-09 ·

Excellent service

Products are excellent quality and I knew from ordering to receiving my parcel when I was getting it . The packaging and offers are brilliant.

Reply from Gnoce2026-04-10

Dear Denise, Thank you for your excellent review. We are delighted to learn that you were satisfied with our service, product quality, delivery updates, packaging, and offers. Your satisfaction is of the utmost importance to us. We look forward to serving you again in the near future.

M
Margaret Mcmahon · 26 reviews · Experienced 2026-03-15 ·

Beautiful jewellery and delivered in a…

Beautiful jewellery and delivered in a reasonable time

Reply from Gnoce2026-04-10

Dear Margaret, Thank you for your kind words. We are pleased to hear that you are satisfied with both the jewelry and the delivery. Should you have any further questions or require assistance, please do not hesitate to contact us.

B
Brandon manley manley · 2 reviews · Experienced 2026-03-09 ·

Communication was good

Communication was good Shipping for part of my order was quick. The items look great

Reply from Gnoce2026-04-10

Dear Brandon, Thank you for your feedback! We're glad to hear that communication went well, your shipping was quick for part of the order, and that you're happy with how the items look. If there are any aspects of your experience with us that could be improved, we would be happy to receive your feedback. We would like to express our gratitude for your support.

D
Donna · 18 reviews · Experienced 2026-02-23 ·

Great customer service

Great customer service, tracking is spot on so you know where your items are after dispatch. The items are exactly as described and arrived beautifully packaged.

Reply from Gnoce2026-04-10

Dear Donna, Thank you for your positive review and support. We are delighted that you were satisfied with our customer service, shipping tracking, product descriptions, and packaging details. We are committed to ensuring that all customers receive a consistently high-quality shopping experience. We look forward to your next visit!

K
KP · 20 reviews · Experienced 2026-03-12 ·

Utterly gorgeous earrings , beautifully made and packaging was delightful!!

Order came on time and packaging was beautiful, my earrings are even nicer than the photo, truly exquisite! I love them 🥰 also a huge thankyou for the gorgeous free bracelet , can't wait to order charms for it , again beautifully made , I highly recommend this seller , all went great and the quality is outstanding for the prices , well done gnoce !!

Reply from Gnoce2026-04-10

Dear Madam/Sir, Thank you for your comprehensive review. We are delighted to receive your praise for the earrings' craftsmanship, design, and packaging. We always hope that every piece of jewelry brings you surprise and joy from the moment you open the package. Furthermore, we are also delighted that you liked the bracelet we gifted you. We look forward to you finding your perfect charms to create your own unique style! Your recognition and recommendation are greatly valued. Gnoce is committed to upholding its reputation for quality and design and to meeting and exceeding customer expectations. I would like to express my gratitude once again for your invaluable support and encouragement. We hope that you will continue to shine brightly every day.

a
ashageis · 1 review · Experienced 2026-02-14 ·

Cool jewellery dude

Reply from Gnoce2026-04-10

Dear Ashageis, Thank you for your praise and positive review. Your recognition is greatly appreciated. We will continue to craft each piece with care, bringing you more unique and exquisite jewelry experiences. We look forward to your next visit!

A
Arron Garside · 3 reviews · Experienced 2026-02-12 ·

Took a little while to get here but…

Took a little while to get here but happy with the product

Reply from Gnoce2026-04-10

Dear Arron, Thank you for your patience, and we’re glad to hear you’re happy with the product. We appreciate your understanding regarding the delivery time and look forward to serving you again.

M
Mr. MacPherson · 6 reviews · Experienced 2026-02-14 ·

Great items

Great items, delivery took a while which is why only 4 stars but otherwise very happy!

Reply from Gnoce2026-04-10

Dear Madam/Sir, Thank you so much for taking the time to share your feedback. We are delighted to hear that you are satisfied with the product you received and overall happy with your shopping experience. We also noticed that you gave a 4-star rating for the delivery time, and we appreciate your honest feedback. We understand that the wait can be somewhat long, and we sincerely apologize for any inconvenience this may have caused. Your valuable feedback will help us communicate and optimize with our logistics team to provide faster delivery services for future orders. Thank you again for your understanding and support. We look forward to providing you with an even better 5-star experience in your next shopping experience.

A
Annabel Rosales · 2 reviews · Experienced 2026-03-12 ·

Arrived in time and fast and high…

Arrived in time and fast and high quality as usual

Reply from Gnoce2026-04-10

Dear Annabel, Thank you for your wonderful feedback! We're delighted to hear that your order arrived on time, quickly, and with the high quality you’ve come to expect from us. Your satisfaction is of the utmost importance to us, and we deeply appreciate your continued trust and support. We look forward to serving you again in the near future.

D
Donata Grikietienė · 2 reviews · Experienced 2026-03-11 ·

Just great

Just great. Quality, price, details, material. Happy

Reply from Gnoce2026-04-10

Dear Donata, Thank you for your wonderful feedback! We’re thrilled to hear that you’re happy with the quality, price, details, and material of your purchase. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Have a great day!

Beware!

I made an order on the 13th of January, after weeks I contacted them asking where my order was, to be told they would send some of the items I bought, I waited and waited for my missing item, they always replied to the messages and emails, saying it’s definitely going to be sent, lots of excuses, this was a gift I intended to give for a birthday that had by this time passed, and would like to be refunded for the missing item, I’d had enough of their excuses, and no communication from them now, I have a feeling they never intended to send this item, They have been quick to send messages to make many excuses, now that I want a refund they have ignored me, It’s such a shame as I would have bought from them again, not now, I don’t think they are trustworthy, so beware, if you are unlucky and have any problems, you will be ignored.

M
Matt · 8 reviews · Experienced 2026-03-10 ·

AVOID AT ALL COSTS

AVOID AT ALL COSTS Waited weeks for an order, constantly given excuses, shipment never turned up, contacted customer services and was told to pick a free item as compensation, still nothing received.

K
Katherine Cayford · 8 reviews · Experienced 2026-02-21 ·

Absolutely shocking service

Absolutely shocking. Ordered an item 4 weeks in advance of needing it, it’s been 3 and it is still to be sent! The replies keep say approx. 10 days to hand make the product which they say you may have missed from the website. No, I didn’t miss it but I do own a calendar and know it’s well beyond that time! I will now be reversing the charge on my credit card as the item is highly unlikely to arrive in time and will be bloody well returned! Order UK300772986 Cost over £150 and yet here we are with several chase contacts and still NO ring!

Rubbish customer service

My partner bought me a ring from here as a placeholder for my engagement ring that was being designed. The ring itself was beautiful when I first received it. But just over 2 months later (so just out of warranty) the side stones started to go cloudy, and the claws started to catch on clothing. My partner contacted customer service. Who asked for photos. Then we received a reply saying the issue was down to slight differences in the photos compared to the actual product. This was not the case. Their offer was was a 20% refund or to buy something new and just pay for shipping. However the ring is now unwearable and we’re not prepared to buy something else to end up with the same issue. Shame really as I’ve bought lots in the past and only once had an issue that was eventually resolved. I will not be using the company again

Very well made and detailed

All the products that I purchased are very well made with great detail and arrived in the time you'd expect due to where it comes from

Reply from Gnoce2026-04-10

Dear Chris, Thank you for taking the time to share your shopping experience! We are pleased to learn that all the products you purchased were well-made, with meticulous attention to detail, and arrived within your expected timeframe. Your positive feedback is greatly appreciated and is a testament to the quality of our products and the efficiency of our logistics services. We look forward to your next visit and will continue to provide you with excellent products and services. I wish you a happy life!

Very good customer service

Very good customer service. Good product and prices. I have purchased 4 bracelets from them so far and love all of them.

Reply from Gnoce2026-04-10

Dear Beverly, Thank you so much for taking the time to share your shopping experience! We are pleased to hear that you are satisfied with our customer service, product quality, and prices. We are delighted to learn that you have purchased four bracelets, each of which has been a favorite of yours. Your positive feedback is a great encouragement to our team. We will continue to strive to provide every customer with excellent service and products. We look forward to serving you again in the future! Wishing you a happy life, and may our bracelets continue to bring you joy.

This company is amazing

This company is amazing. The quality of there jewellery is outstanding I never order from anywhere else now. Customer service is amazing to. Will be making a lot more orders in the future.

Reply from Gnoce2026-04-10

Dear Kerry, Thank you so much for your wonderful feedback! We are truly delighted to hear that you are so pleased with the quality of our jewelry and our customer service. Your continued trust and support mean the world to us, and we can’t wait to serve you again on your future orders. If you ever need any assistance, please don’t hesitate to reach out.

Brilliant buy

Brilliant buy. Daughter very happy with her charm

Reply from Gnoce2026-04-10

Dear Alison, Thank you for your feedback. We are delighted to hear that the purchase met with your approval and that your daughter is very happy with her charm. Should you require any further assistance, please do not hesitate to contact us.

People also looked at