Gaby was nice and explained everything…
Gaby was nice and explained everything I needed
About HFD
Data updated- Website
- gohfd.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 105 reviews
- Replies to negative
- 89% (8/9)
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About this business
HFD's mission is to give every patient a path to say yes to treatment through flexible, pay-over-time plans. As a leading provider of pay-as-you-go medical financing solutions, HFD empowers healthcare providers — from dentists and orthodontists to medspas and Invisalign providers — to offer affordable financing options that make care accessible to more people.Providers who partner with HFD benefit from industry-leading approval rates, faster payments, and low merchant fees — all designed to reduce financial friction and maximize case acceptance. With flexible financing programs built specifically for dental offices, orthodontist practices, and medical providers, HFD enables clinicians to focus on delivering exceptional care while HFD handles the financial experience.For patients, HFD delivers a better way to pay for care. Zero-down patient financing options, straightforward payment plans, and a seamless digital experience mean patients can move forward with the treatment they need — without delay or financial stress. Whether it's Invisalign patient financing, orthodontic treatment, or elective medical procedures, HFD's pay-as-you-go financing services remove cost as a barrier to saying yes.HFD is proud to be a preferred financing partner of Align Technology, offering dedicated Invisalign patient financing programs to help providers grow their practices. With healthcare provider financing solutions built for the modern practice, HFD delivers a superior patient financing experience that benefits everyone — providers, patients, and practices alike.
Written by the business, not verified by us.Is HFD legit?
HFD (gohfd.com) has a 4.6 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 89% of negative reviews. Last updated 2026-08-26.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally kind, professional, and helpful during their interactions. Consumers note that representatives always take the necessary time to clearly explain billing procedures and payment details. People also appreciate the fast response times and smooth support when resolving various account concerns. Some reviewers were not happy with unexpected extra fees, billing errors, or strict rules preventing them from paying off balances early. A few people also mentioned frustrating experiences regarding website payment issues, unhelpful communication, and trouble managing their accounts properly.
Auto-generated from all reviews of this business. For reference only.What people say
Active Listening, knowledge, empathy strong communication skills
Mr. Moses provided me with the correct information on my account,my next payment is due in September. He reminded me that I can always go to the website to change my debit card and than make a payment.
Walter the customer service rep…
Walter made it so easy to make my payment. He clearly explained everything that I asked of him regarding my account. I had questions and he went above and beyond to answer them all. He also helped me set my acount up online! 10/10 for me!!!😁
Gold Star ⭐
I really appreciated the call. This gentleman was extremely knowledgeable and helpful in making corrections. Thank you, Leo for being professional & courteous!
Great job helping me
Great customer service
Great customer service provided by David M.
Oscar helped me and it was quick and…
Oscar helped me and it was quick and easy. Thank you so much for all your help!
Wonderful company to do financing with
I had a deal with a company who are kind of fraud. They were able to save me and cancel the financing and refund me the money. Really great. I loved it
Kind and helpful -- thank you
Kind and helpful -- thank you, Christian L. He took the time to answer ALL of my questions, and ensure I understood what to do to log in.
Melvin did a excellent kid addressing…
Melvin did a excellent kid addressing my issues
Moses was great.
I called to pay off my account and Moses was very helpful.
Raul was very helpful!
Raul was very helpful and answered my question right away. He explained clearly what I needed to know. Thank you!
Oscer was very great so was others…
Oscer was very great so was others other day
Raul was very friendly and prompt to…
Raul was very friendly and prompt to help me on my hfd account.
Christian J was very knowledgeable
Christian J was very knowledgeable, very helpful. The phone call was quick and easy.
Quick and Efficient
Charlie was professional, knowledgeable and helped me to adjust the auto draft schedule quickly.
Always very pleasant and helpful
Always very pleasant and helpful. Thank you,Alejandro G. for your expertise and kindness. 😊
Dany was very helpful regarding my…
Dany was very helpful regarding my account and making a payment for me. Efficient and communicated everything very well. Thank you.
Very well done
Very well done! Great help and great ifnromation. Cristian L was awesome
Melvin was a great help today
Melvin was a great help today. I was trying to pay off my balance and was unable on the website. He pulled my account up verified my information and completed my request.
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