Golden Eagle Coins

Slow order processing

Slow order processing! Still have not received my order (over two weeks ago!) I spent a lot of money & haven't heard a thing from this company! Poor customer service.

Wrong coins in the Proof Set box

I ordered the 2002 Proof mint set. When I opened the box, it had two slabs of the quarters but not the slab for the other coins (nickel, penny, dime, etc.) I have sent 3 emails with no response over a 2-week span. I called and a lady said she would email me a return label, but I never received it. Guess I will have to resolve with my credit card company. Very, very disappointing.

They have very good "special" pricing.

Lack of communication is disappointing

I will firstly say that I really like the variety of inventory the company has. That being said, I am very disappointed in what has transpired with my recent order. I have ordered before via CC and PayPal without any issue and received product with normal timeframes. This time around, I paid via wire transfer for a more expensive order on 7/23 and it is now 8/5 and the only update I received online is that my order is in process with an estimated shipping date 7/26. I have gone 14 days without an update and I have not received any response to my follow-up emails. For future purchases I will look elsewhere due to the lack of communication.

Great product at a great price.

Customer service is great

Customer service is great. Associates are very knowledgeable about coins for new and old collectors

Awesome company

Easy to work with and helped me out on a different order when I made a mistake. This order arrived quickly and was exactly what I expected.

Outstanding service!

They accommodated a different payment method that enabled me to get the item I needed.The book came promptly. The price was very reasonable and it was better than expected. Great service!

Great selection

Great selection, fair pricing.

This is an honest company that puts…

This is an honest company that puts their customers ahead of the sale.

Smooth

Smooth, easy operation from choosing product to checkout

Great prices and selection

I bought gold in Dec of 2020 and it took twenty seven days to arrive (though I may have paid via check). I also bought silver in Jun of 2024 and it arrived in seven days, and I paid via ACH. Great prices and selection.

great priced,

Fast and easy

A+ Experience

For me, products are organized the way i think (i.e.- all the Kookaburras in one place.) Coins were received timely, and were in pristine condition - no negative surprises.

Do not buy here.

I was a good regular monthly customer. The first coins I received were smudged and scratched. I was shocked to find out that they do not use Jewelers gloves to handle their coins. They use the USPS, who would stick my coins in the mailbox out on the highway, where anyone could steal them. After my last order was missing, I found out that my personal information had been compromised, due to the paper receipt it was included with the coins. I ended up having to cancel my credit cards, change my phone number and my email address. When I brought it to the attention of the girl over the phone, that the coins were supposed to be insured, and I was supposed to be compensated, she got very nasty with me and hung up the phone repeatedly, as I tried to call back and reason with them. It seems that many of their five-star reviews are written by people who work for the store.

Quality experience year after year

Good selection, fast shipping, always excellent quality and fair prices. A customer for almost 20 years

Very easy process

Very easy process. That's important when you are wiring money. You need to have confidence in the company you are dealing with. Every time I have placed an order, it went exactly as promised.

I think the order took too long...I…

I think the order took too long...I ordered three coins on May 8 and today is May 22 and I have not received them...

I wag given the opportunity to direct…

I wag given the opportunity to direct my shipping company, and my request was followed as requested.