Excellent customer service
Excellent customer service as they handled a strange situation with the upmost professionalism. Looking forward to my wife enjoying her new treats and subscribing for regular shipments. A well managed company.
About Goodfish
Data updated- Website
- goodfish.com
- Category
- Restaurants & Bars
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 26% (10/38)
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Is Goodfish legit?
Goodfish (goodfish.com) has a 3.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Restaurants & Bars and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 30% give 1 star; The business has replied to 26% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-01.
What people say
Customer service is the best!
I had inadvertently created two accounts, which customer service quickly took care of by merging them. I love this product-no sugar, no carbs, I can snack with no guilt. Every flavor I have tried is delicious. Just wish they had a snack set with all flavors and that they also offered larger bags.
Great Customer Service!!
Thank you, GoodFish, for your exceptional customer service and correcting a shipping mishap. You’ve got a wonderful product that we love and now have raised the bar even higher bc of your attention to excellent customer service!
Goodfish/Greatcompany
I ordered a box of goodfish the variety pack, I was really excited to try them, unfortunately it was not something that I liked, but that was not a big deal. I reached out to the company and the response was immediate and with a real person. He was interested and kind. This is a wonderful company. I love that they have found a way to stop a huge waste and make salmon fishing more sustainable.
I love sea food-but this is gross
I love sea food. Goodfish “snacks” are no good. It tastes like semi-crispy fishy-yuck. Just an honest review for my expensive experimental try of some gimmick crap. Yuck!
Great customer service
I love their product and they were quick to responded to my concerns with my subscription order with them.
Customer service
I emailed a question about my account and the problem was resolved within 24 hours. Very satisfied. Also love the product!
Very good customer service
Very good customer service. I received the wrong flavored chips and was sent a replacement right away. Thomas responded promptly to resolve the issue and was very friendly.
Did you not tell them that they were the Lord's Cheeps?!
I love these chips.... as the Monk in Nacho Libre would say, "These are the Lord's Cheeps". Recently I received a subscription shipment of the wrong chips. They immediately sent me the correct chips, and I got to try out something new. Great chips, great customer service. -Monk approves. 🤣
A Must!
I have had the Goodfish brand of salmon chips before and found them fresh, crunchy, and very flavorful. These are just as delicious, and I love the variety pack of flavors, rather than a box of all of the same flavor - and they are just the right portion for a snack or an addition to lunch or dinner. If you like salty salmon, I think you'll also like these. (The only negative thing I can think of is that I did burp up the flavor of the chips a few hours later - it didn't upset my stomach but they caused air to form in my stomach.) I am on a low carb, Keto diet, and with zero carbs and about 80 calories - they fit easily into my daily carb and/or calorie count. I highly recommend these snacks and prefer them over pork rinds.
Horrible over priced trash!
Can I give a zero star as it is the worst snack I have ever tasted? The skin is hard, not crispy. No flavor to it whatsoever. Just a disgusting over priced snacks. Don't waste your money as not even my dog want to eat it.
Excellence
This is an excellent product and I highly recommend! I’ve only had to contact them once for an order discrepancy. Thomas responded promptly and courteously, and resolved the issue within 48 hours.
excellent customer service and skins!
After I mistakenly thought my variety pack was missing most flavors, I asked good fish to send a new box. I realized later that I was wrong and the box simply was packed such that it LOOKED like most flavors were missing! I felt very bad and explained to them my mistake, and they still sent me a new pack! So kind. I love these fish crisps!
Vile
Vile. VILE. BARF. If you like fishy taste, go ahead. Otherwise. BIG NO!
Absolutely vile taste and texture
Absolutely vile taste and texture. I should have tried for a refund, but I threw all five packs away and considered it a life lesson for buying things off the Internet without checking reviews.
Great customer service
This product's taste wasn't for me. It was pretty intense and not what I was expecting. However, Goodfish's customer service team listened to my feedback and were very friendly and provided excellent customer service. The customer service is a 5, but the taste for me was a 3.
Goodfish Customer Service
I am on hemodialysis and crave a good high-protein snack during my session. Salmon skins are perfect for this. After using up my initial supply of Goodfish salmon skins, I ordered another 8-pack of skins, all in a flavor I had not tried before. But this particular flavor didn't taste good to me. I contacted Goodfish via email to give them my feedback on this particular flavor. Goodfish responded promptly. They will be sending me a new 8-pack in the flavors I like, and I will be donating the rest of my skins to a local food bank.
Great response on question about my…
Great response on question about my order and chips were also good and low carb.
So tasty!
So tasty!! And healthy! And good for the local economy!
Late delivery & disgusting
Late delivery. I tried it after they claimed it had been improved. It’s disgusting & expensive.
True Nutra
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