MOSSO is your personal fashion stylist, designed to help you build a wardrobe you actually love - effortlessly, every day.What MOSSO does for you:Daily outfit suggestions - wake up to looks curated just for you, no decision fatiguePersonalized color analysis - discover which colors make you shineExpert style advice - guidance tailored to your body type, lifestyle, and tasteCapsule wardrobe building - fewer pieces, more outfits, zero overwhelmWhy MOSSO?Most people own plenty of clothes but still feel like they have nothing to wear. MOSSO solves that. By learning your unique preferences, body type, and daily lifestyle, MOSSO delivers recommendations that feel genuinely personal. Whether you're refreshing your look, building a smarter wardrobe, or just figuring out what to wear today, MOSSO adapts to you and gets better the more you use it.Your style companion, every day.
Written by the business, not verified by us.MOSSO (mosso.ai) has a 3.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 29% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, Refund. Last updated 2026-08-12.
Most reviewers were somewhat happy with their experience overall. Consumers regularly find the styling advice, color analysis, and detailed shopping guides very helpful for putting together everyday looks. People also appreciate the clear information, user friendly website structure, and practical daily wardrobe tasks provided on the platform. However, some reviewers were not happy with unexpected subscription charges and the complete difficulty of securing refunds. Consumers also noted that certain outfit suggestions did not match their personal style or individual archetype preferences. Others felt frustrated because they could not easily change settings, update preferences, or customize the provided clothing options.
Auto-generated from all reviews of this business. For reference only.This app is great by showing me how to get the most out of my wardrobe and style it in different ways.
Hi Valencia Young, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
I wish I had read the bad reviews before I ever looked at this site. I thought I’d check it out as it seemed pretty cool that they could analyze my style. BUT… they signed me up and charged me for an initial consult. I immediately cancelled and requested a refund. Now 6 months later I saw a pending charge from them for over $100.00; I immediately reached out and told them that they did not have my authorization for any charges and that I had immediately cancelled any subscription they signed me up for. They said they have no record of my cancellation and of course being 6 months ago, I no longer have my email notice of cancellation. I figured since I had not heard from them since then that surely it was safe to delete that email. I am still arguing with them at this point. BE WARNED!!! THEY ARE CROOKS!!!
Hi Joan Walker, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number JOANWALKER330891. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team
Your quick response to my inquiry, your understanding of my situation, and the fact that you were willing to cancel my subscription
Hi Patricia K, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
Wonderfull
Hi Berruetahotmail.com, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
The help department was quick and extremely helpful, understanding the situation and importance of my request. Good service such as this is not easy to find.
Hi Marty Emmons, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
A payment has come out of my account, and i didn’t recall signing up to this. I have terminal cancer and this stress is the last thing I need. I can’t work out how to get my money back. This is terrible !
Hi Carmelina Imperato, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number CARMELINAIMPERATO298866. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team
I loved the virtual try on of outfits. The quick response to enquiries. Getting to know shapes and colours of my female archetype. Getting to know my female archetype.
Hi Nancy Graham, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
Requested refund and cancelled subscription on Aug 7th. Charges have not been refunded.
Hi Marilyn, Thank you for sharing your feedback, and we're sorry the experience didn’t quite meet your expectations. We’d truly appreciate the opportunity to make things right. Please reach out to our team at [email protected], and we’ll personally look into it for you. Warm regards, MOSSO Team
You can do more. I want more from Mosso. The A.I. doesn’t get the requests right. I ask to see me in a jumpsuit, I asked for it to be lengthened, then the image was lengthened but it became a dress! Sometimes the image doesn’t change at all when I ask for something different like shoes, or purse, It becomes most frustrating! Also, I wish after “working” with a stylist, and we finally find an outfit I like, there is not a link to purchase the separates, so I am left deflated because I cannot buy those items! Makes me wonder why I got on Mosso in the first place!
Hi Pam, Thank you for your honest review, and we're sorry the experience didn’t fully meet your expectations. We’d genuinely love to understand how we could have done better. Please feel free to write to us at [email protected], and we’ll personally look into it for you. Warm regards, MOSSO Team
I don’t have a lot of experience so far but I’m feeling encouraged to keep trying more
Hi Maggie Clay, Thank you for your review and for sharing your experience with MOSSO. We’re glad to hear you’re generally happy with it, and we appreciate your feedback on the areas you feel could be improved. We take all feedback seriously as it helps us refine and improve MOSSO over time. Warm regards, MOSSO Team
Easy to use and great choice of outfits tailored to my body shape and style
Hi Yobi77, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
I was under the impression that this was a one time thing, not something billed $50/ month. Not for me.
Hi Lisa T, Thank you for sharing your feedback, and we're sorry the experience didn’t quite meet your expectations. We’d truly appreciate the opportunity to make things right. Please reach out to our team at [email protected], and we’ll personally look into it for you. Warm regards, MOSSO Team
DO NOT INTERACT WITH THIS COMPANY IN ANY WAY! Got sucked in initially by sneaky subscription sign up which I was not aware of completing. No reminder email that subsequent payments were coming out of my account. When I realised I cancelled my account but was then charged for another month after I cancelled. Have just spent 6 weeks trying to get my money refunded. They appear on the surface to be trying to look into my concerns but it’s all smoke and mirrors. There is never an actual name or other identifier on their emails either. AVOID AT ALL COSTS.
Hi Lesley Hardy, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number LESLEYHARDY961163. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team
I cancelled within 24hrs requesting full refund. I was charged 2 seperate amounts $45.66 & $42.81 ongoing emails back n forth eventually they refunded only 1/4 of what I paid. I am a senior very upset!!
Hi Janis Wadsworth, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number JANISWADSWORTH418991. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team
I feel that the archetype assigned to me does not really fit my personality. The ability to have my responses re-evaluated would be helpful. I would appreciate a quick overview of clothing that fits my archetype rather than always needing to check via the app.
Hi Lynda, Thank you for your honest review, and we're sorry the experience didn’t fully meet your expectations. We’d genuinely love to understand how we could have done better. Please feel free to write to us at [email protected], and we’ll personally look into it for you. Warm regards, MOSSO Team
Really happy with my experience using Mosso. The app is easy to use, there are lots of clothing options to choose from, and browsing through different styles is really convenient. The overall experience has been smooth so far, and I’d definitely recommend giving it a try if you’re looking for new clothes.
Hi riyan Ali, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
I had no idea of the cost of this service, once a price was mentioned, I did not complete or activate my account. I was charged over $80 for nothing- no service was provided. After numerous email back & forth, I was credited just under $45. (Although I was promised more.) I am still receiving emails as though I have an account. Totally unsatisfactory business practices.
Hi Pam, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number PAM178211. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team
Impossible to reach customer support. Impossible to purchase only one month subscription without being pushed into other purchases.
Hi Ana Gabršček, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number ANAGABRŠČEK390357. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team
Many good tips regarding putting outfits together. I did find it difficult to discover what archetype I am.
Hi Lucas Jean, Thank you for your review and for sharing your experience with MOSSO. We’re glad to hear you’re generally happy with it, and we appreciate your feedback on the areas you feel could be improved. We take all feedback seriously as it helps us refine and improve MOSSO over time. Warm regards, MOSSO Team
I love that I didnt have to think about what I needed to out together and stress over what would look good on me. Guiding me with what to purchase and put together has been a big time-saver.
Hi Tammy R., Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
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